Before You Purchase Your Software, Consider the Jobs To Be Done

Michael Ashford

Before You Purchase Your Software, Consider the Jobs To Be Done

 
 
00:00 / 00:23:58
 
1X
 

Before you make a purchase, consider the jobs that you hire that product or service to do. We cover why jobs to be done matters for our company and yours.

Good Customer Service Isn’t Good Enough: Go Radical with Your Support

Michael Ashford

Good Customer Service Isn’t Good Enough: Go Radical with Your Support

 
 
00:00 / 00:26:16
 
1X
 

Customer support is often a business’s focus, but good customer service isn’t enough. We introduce radical customer service and how to achieve it.