Whenever a visitor steps onsite at the 3,500-acre Fairborn Cement Company facility in Fairborn, Ohio, there are many safety precautions in place to ensure each guest’s on-site experience keeps them out of harm’s way. Every visitor must go through a site-specific safety training and then sign off on a document verifying that they have received the training as required by …

Managing the hundreds of visitors that Bimbo Canada welcomes each week to its numerous offices dispersed all across Canada used to be a daunting task for Caitlyn Bannister. Bannister is the Facilities and Leasing Coordinator for Bimbo Canada, a manufacturer and distributor of breads and other baked goods and salty snacks as part of the multinational Grupo Bimbo company. After …

At Hynes Industries, a custom fabricator of roll formed, strip and wire metal products, every day sees numerous visitors pass through the doors of its expansive Youngstown, Ohio, headquarters and Painesville, Ohio, manufacturing plant. The company buys and processes literally tons of steel every day for use in everything from the trucking industry, the solar industry, industrial storage and shelving, …

Using technology to mitigate the pitfalls and inefficiencies of the logistics marketplace is the speciality of third-party logistics company Freight Hub. The company prides itself on applying its proprietary automation and data tools to help companies ship and store goods and materials more effectively than ever. However, in late 2018, one area the Freight Hub team wanted to improve on …

At Simplemente, a systems integrator to the media and entertainment industry in Mexico City, establishing a personal connection with each visitor that walks through its doors has been a top priority in the nearly two decades the company has been in business. The company is no stranger to using technology to enhance the visitor experience, having replaced it’s pen-and-paper registration …

Interruptions are a major source of lost productivity for many businesses. According to Atlassian.com, the average employee is interrupted from their work 56 times a day and spends a total of 2 hours recovering from those interruptions. At the Corca Center for Sleep and Radiant Health in Boulder, Colo., Founder Dr. Damiana Corca was all too familiar with the reality …

With several states in recent years passing laws decriminalizing or legalizing cannabis, businesses of all sorts have taken root to serve the needs of this fast-growing niche. Yet despite the rapid growth of the cannabis industry, many businesses in the space are finding that complying with the legal requirements can be a daunting task. Such was the case for Cultivated …

For many businesses, ensuring customer and client privacy is an enormous priority. However, one area that often gets neglected when it comes to protecting sensitive information is the front desk. Paper visitor log books. Customers that have to announce their arrival in front of other guests. Interrupted meetings to find employees that have a visitor waiting. For Jenn Lofgren, Founder …

Many of us have been in that awkward situation where we walk into a new business or office for the first time, and we’re not sure where to go or what to do. Having a friendly face at the front desk to welcome visitors along with a check-in system to make sure their arrival has not gone unnoticed are great …

At Synlogic, a Cambridge, Mass.-based bioengineering company, scientists work to create what the company calls “living Synthetic Biotic™ medicines.” In short, the company uses naturally occurring human gut bacteria as the foundation to re-engineer them into rare disease-fighting medicines. On a less life-changing scale, staff at Synlogic applied the same idea of taking a process that wasn’t working quite right and reimagined it to create …

Creating a welcoming and uncomplicated experience from the moment a client walks in the door is paramount for most businesses. When your clientele is made up of survivors of brain injuries, strokes, and concussions like that of Brain Injury Services in Springfield, Virginia, the charge for ease and simplicity is exponentially greater. Not to mention a heightened expectation of privacy. …

This post is a guest blog written by Scott Zimmerman, the Founder and CEO of Nexis Wellness and a Receptionist for iPad customer. When prospective members of Nexis Wellness first learn about the affordable office solutions our health and wellness coworking community has to offer, they are impressed by the attention to detail that has gone into making the space …

Just as Kevin Dalton was starting his new job as the Warehouse General Manager for Future Forwarding, a distribution and warehousing logistics company, in late 2018, the company experienced a shift in its front office operations. The company’s receptionist had just left, and for a logistics company that must keep strict records of visitor information to meet industry compliance audit …

The front office of a food manufacturing plant can be incredibly hectic, as vendors, contractors, deliveries, employees, and other guests come and go at all times. Keeping track of everything and understanding who is going where — all while maintaining privacy and security to comply with industry standards like the Food Safety Modernization Act (FSMA) — can be made exponentially …

Even at co-working facilities, where the hustle and bustle of having multiple companies under the same roof adds to the allure, disruptions can be productivity killers. For Therapy Space, a network of co-working locations specifically serving the behavioral health and wellbeing space, one of the biggest disruptors for both clinicians and guests used to be visitor check-ins. At the company’s …

For hotel operators, the guest check-in experience is near the top of the list when it comes to priorities, right up there with the cleanliness of the rooms. Radisson Hotel Group, which boasts more than 1,400 properties around the world, fully re-invented itself last year. Beyond a new identity, Radisson Hotel Group revamped its brand structure and rolled out initiatives …