If your visitor management system isn’t pleasant to use, it could backfire on your branding and automation efforts. Here’s how to test its usability.
If you’re considering having a visitor management system built specifically for your company’s needs, here’s what to keep in mind.
Feature requests for your SaaS program are valuable, but can be tricky to track and prioritize. Create a feature request management system with these steps.
Most companies settle for “good” customer service. But the companies who focus on exceptional customer service are the ones that really thrive.
Could it benefit your company to use some of the official security protocols required for hosting government cloud solutions?
Customizing the check-in experience for your office just got even better with The Receptionist for iPad’s most recent updates. With the recent release of version 3.9.0 of the app, we’ve rolled out multiple customization abilities for the app’s home screen, giving you more control to brand the software to your own unique location and identity as an organization. These capabilities …
You may know which technical skills your receptionist needs. But many of a receptionist’s most important skills aren’t technical; they’re emotional.
Every visitor management system should start with an analysis of who comes through your organization’s doors. Here’s what to consider.
If you hire a receptionist, they’ll likely be responsible for much more than checking visitors in. Here are some roles to consider.
Authentic relationships between your customers and staff are at the heart of the best customer support teams.