A Guide to Hoteling in the Workplace
What is hoteling in the workplace? In this guide, we discuss the what, why, and how of hoteling, along with best practices.
Returning to the Office and How a Visitor Management System Can Help
In this episode, Tom and Michael talk through the ins and outs of implementing a visitor management system as more and more companies are returning to the office in some shape or form. Although much has changed over the last 24+ months, many of the benefits that a visitor management system provided in 2019 still are just as relevant today, with some added benefits that were realized during the COVID-19 pandemic.
In the latter half of the show, Tom and Michael take the conversation a bit deeper and dive into how to plan for a return to the office in the most respectful way so that everyone feels safe, seen, and protected.
20 Creative Ways to Use The Receptionist for iPad
Check out these unique ways to use The Receptionist for iPad in your organization. Tips include Zapier integrations for check-ins and check outs.
How to Manage Conflict in the Workplace Respectfully
What are the best ways for managing conflict in the workplace? In this post, we share essential strategies that you can use with your team.
COVID-19 in the Workplace: How to Continue to Protect Your Employees and Visitors in 2022 and Beyond
In this post, we share tips for protecting your workplace post-pandemic. Here’s how to keep your employees and visitors safe in 2022 and beyond.
How to Implement the Receptionist for iPad in Your Office
How do you add a digital receptionist to your office? In this post, we share top considerations and best practices for adding a check-in kiosk to your office.
The Benefits of Using a Visitor Management System in a Post-COVID Workplace
Why use a visitor management system? In this post, we look at the top benefits you’ll receive by using a VMS in 2022 and beyond.
How caring leadership can build a culture of support
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We welcome Heather Younger, CEO of an employee engagement consulting and training firm called Employee Fanatix, to the show this episode.
After hearing Heather’s recent TEDx Talk, The Radical Power of Caring…
5 Ways to Use Email for Visitor Management
In this post, we share visitor management tips, specifically how to use email to improve your visitor’s experience and increase your office security.
How to Manage Your Business’s Reputation Online
Looking for tips to manage your business's online reputation? In this post, we discuss the top (easy) ways to manage your online reputation.
100 Episodes: Where Does the Show Go From Here?
On this episode, we look back on all we have learned from our first 100 episodes of this podcast and what we’re looking forward to in the future.
How to Use Visitor Data to Improve Your Business’ Day to Day Operations
Are you collecting visitor data? If not, you could miss the chance to optimize your workflow and increase security. Here’s how to use visitor data:
Improve Your On-Campus Security With These Best Practices
What are some of the best ways to improve your on-campus security? In this post, we share how to use a visitor management software to stay secure.
Bring Employee Supremacy to Your Company
On this episode, we talk about how you can become an employee-centered company
How to Implement Radical Support® in Your Workplace
Want to elevate your customer experience? Let’s discuss how to provide your customers with Radical Support® so that they continue to stick around.
5 Myths About Visitor Management Systems
Look, we get it. We understand that you might be skeptical of putting a visitor management system at the front desk of your office or business.
What message will it send to your guests and customers? Will it confuse people?…
Tips for Teams: How to Promote Work-Life Balance
How do you promote work-life balance in your workplace? In this post, we explore what work-life balance is and how to achieve it in your team.
Coworking space protects member health and gathers valuable visitor data with a visitor management system
Coworking space YOUBE opened its doors in Los Angeles in 2021 to provide a unique drop-in experience that allows members the flexibility to book working space by the hour.
Like any business launched or operating since March 2020, staff has…
Humanizing Your Message
No one wants to feel like a robot. Our director of marketing shares examples of how you can make your brand messaging more human.
How to Keep Your Company Culture in a Hybrid Workplace
How do you maintain your culture in a hybrid workplace? In this post, we share tips for identifying your culture and ensuring it stays in tact.
Manufacturer uses visitor management system to streamline check-in process
When electronics manufacturer MVinix moved to a new, larger location, company leaders faced a question: Can we rethink how we manage visitors at the front desk?
A full-time receptionist had managed the front desk at the company’s previous location, but…
How to Use Chatbots to Revolutionize Your Customer Service
Would you like to improve your customer experience? The answer is chatbots. Here, we discuss how to use chatbots for customer service.
Employee Supremacy: How Has it Impacted the Team and the Company
On this episode, we share stories about how employee supremacy has impacted our team.
What is Coworking? (A Beginner-Friendly Guide)
In this post, we discuss coworking, its history, its pros and cons, and how to create your own coworking space.
How to Avoid Employee Burnout
How do you avoid employee burnout? In this post, we share tips on what you can do to reduce or eliminate this on-the-job mental fatigue.
How Supply Chain Woes Have Affected Sales
On this episode, we talk about our experiences with supply chain issues during the pandemic.
Office Management Tools You Need
Would you like to get a handle on office management this year? In this post, we’re sharing a look at which office tools you need to efficiently run your office.
Can’t Find a Reliable Receptionist to Hire? Here’s How to Use Technology as an Effective Replacement
Not able to find a receptionist due to the Great Resignation? In this post, we share an effective receptionist alternative.
Real-Life Examples of Employee vs Shareholder Supremacy
On this episode, we share real stories about why employee supremacy is the only way to be an employee-centered company.
10 Small Ways to Dramatically Improve Workplace Safety
In this guide, we explore easy ways to improve workplace safety and gain benefits, such as increased productivity and employee retention.
Tips for Managing Interns
In this post, we cover tips for how to effectively manage interns. Use these tips to create a rewarding experience for your interns and your organization.
Creating a Successful Hybrid Office Model
In this episode, we discuss long-term approaches to establishing a hybrid work policy.
Virtual Team-Building Activities You Need to Implement
Looking for virtual team-building activities to try? Check out our fun list.
A Guide to Improving Your Employee Safety Training
Looking for ways to improve your employee safety training? In this post, we share tips to ensure that your employees stay safe at work.
How Clear Values Enhance Business
On this episode we’re talking about why it’s important for companies to be clear on their values.
John Ryan Kelley is a Registered Representative and Financial Advisor of Park Avenue Securities LLC (PAS). Travis Hart is a Registered Representative of PAS. Securities products and advisory services offered through PAS, member FINRA, SIPC. Financial Representative of The Guardian Life Insurance Company of America® (Guardian), New York, NY. PAS is a wholly owned subsidiary of Guardian. Wealth Strategies is not an affiliate or subsidiary of PAS or Guardian. Hart CA Insurance License #0D84050. This podcast is for informational purposes only. Guest speakers and their firms are not affiliated with or endorsed by PAS, Guardian, or Wealth Strategies and opinions stated are their own. 2022-137191 Exp. 4/24
12 Creative Ways to Use Your Visitor Management System
Let’s take a look at the various ways you can use your visitor management system to improve your security and visitor experience.
How to Use Employee Personas to Improve Your Workplace
Heard of employee personas? In this guide, we explain what an employee persona is, why developing these personas will benefit your team, and how to do it.
5 Tips That Operations Managers Can Use Today
Operations managers have a lot of roles to fill in an organization. These 5 tips will help them focus on what’s important.
Addressing Hiring Biases
What is hiring bias and how might it be affecting your company? On today’s episode we talk about how to do the difficult work of addressing bias in hiring situations.
What is a Hybrid Workplace?
What is a hybrid workplace and should you consider this model for your organization? In this post, we share the pros and cons of hybrid offices.
Customer Service Trends You Need to Know
What are the top customer service trends for 2022? In this post, we predict how customer service will evolve over the next year.
How to Have Respectful Conflict at Work
Wonder if it’s possible to have respectful conflict at work? It is, and our podcast guest talks about how to do it well. Learn more about The Receptionist at https://hubs.ly/H0-HP680
Respect in the Workplace: Why It Matters and How to Promote It
Would you like to increase productivity and build a stronger team? You need to promote respect in the workplace. Here’s how to do it:
Feature Release: Microsoft Teams integration
One of the most frequent requests from potential users and customers alike has been delivered, as we are excited to announce the new native integration between The Receptionist for iPad and Microsoft Teams!
We’re excited to provide our customers with…
How to Improve Your One-on-One Employee Meetings
Searching for tips for improving your one-on-one meetings? Check out this post where we discuss essential meeting strategies you need to know.
Becoming SOC 2 Certified
On this episode we discuss becoming SOC 2 certified: what that means, what we went through, and why it was important to get this certification. Learn more about The Receptionist at https://hubs.ly/H0-HP680
How to Create a Safer Visitor Experience
Would you like to create a safer visitor experience? Check out this simple guide.
How to Reduce Employee Turnover
Looking to retain your employees? Here’s our top advice for improving employee satisfaction, which will directly increase your retention.
Originating a New Position at The Receptionist
On the podcast, we’re discussing originating a new position at The Receptionist: Our accounts receivable specialist. Learn more about The Receptionist at https://hubs.ly/H0-HP680
10 Essential Elements of an Emergency Evacuation Plan
Extreme weather, bomb threats, combustible dust explosions: all events that require companies to switch on emergency gear. Since these situations invariably cause panic, having a solid emergency evacuation plan in place is the best way to handle them. OSHA has …
8 Ways to Build Trust in Your Workplace
Looking for tips on how to build trust in your workplace? In this post, we share a comprehensive list of strategies that promote trust within a team.
Here’s Why You Need Wayfinding Digital Signage in Your Office
Should you install wayfinding digital signage in your office? In this post, we look at the benefits of using this modern technology to guide your visitors.
From Shareholder Supremacy to Employee Supremacy
We want to see a movement happen in business: from shareholder supremacy to employee supremacy. Our founder shares details and reasons why on the podcast. Learn more about The Receptionist at https://hubs.ly/H0-HP680
Employees Returning to Work Post-Pandemic? Here’s How to Prepare for a Safe Return
Here’s your unofficial guide to welcoming your employees back to work after COVID-19. Use these tips to smooth the transition.
Free Newsletter Templates: 11 Best Sites for Office Managers
A digital newsletter is an excellent way to stay top of mind for your customers and prospects. Whether it’s a daily digest (think: news organizations), a weekly wrap-up (for sites and blogs that publish often), or a monthly update (most…
A Guide to Safely Reopening Your Business to Visitors
Looking for tips on how to safely reopen your business after COVID-19? In this post, we share essential tips and best practices to follow.
15 Best Scheduling Software Tools for Coworking Spaces
“Scheduling is my favorite thing!” said no one, ever. Whether it’s for desks and rooms at your coworking space, or for meetings or events, booking time and space is usually much more complicated than it needs to be. Here are…
Team Update: From Semi-Remote to Fully Remote for Two Members of Our Team
We’ve always been a semi-remote team, but now we have two remote employees. We chat with them on the podcast. Learn more about The Receptionist at https://hubs.ly/H0-HP680
How to Handle Suspicious Activity In Your Lobby
What do you do if there’s suspicious activity in your lobby? In this post, we share top tips for keeping your staff and your guests safe.
How “Smart Workstations” Can Make Your Team More Productive
On the hunt for the perfect adjustable desk for your office? We discuss the benefits of adjustable desks and how to find the right one for your space.
What About Our Rivals?
On the podcast we talk about our rivals, not competitors, and how we consider them in our sales and marketing departments. Learn more about The Receptionist at https://hubs.ly/H0-HP680
How to Use Video Surveillance in Your Front Office
How do you use video surveillance in your front office? In this post, we share tips on how to legally and effectively use video in your office.
9 New Technologies to Improve Your Waiting Room Experience
Looking for ways to improve your waiting room experience? In this post, we look at 9 exciting tools to use that will enhance your visitor’s experience.
Being Bold: Creating Humanized Connections Through Marketing
In the world of traditional marketing, finding opportunities to be bold and create humanized connections can set you apart from your rivals. Learn more about The Receptionist at https://hubs.ly/H0-HP680
How to Create a More Efficient Workplace
Looking for advice on how to create a more efficient office? In this post, we share tips on how to set your team up to be more productive.
9 Benefits of Paperless Visitor Registration
What are the benefits of paperless visitor registration? In this post, we explain why you should recycle the paper and opt for a digital check-in process.
How Past Job Trauma Informs Our Current Conversations and Choices
On the podcast, we discuss what job trauma is and how our team member’s experiences inform our current choices about who we are as a company. Learn more about The Receptionist at https://hubs.ly/H0-HP680
A Few Fun Ways to Welcome Your Team Back to In-Person Work
Are you looking for ways to welcome your team back to the office? In this post, we share fun ideas that will ease the transition to in-person work.
14 Lessons Learned From COVID-19 That Will Continue to Affect Office Management
How has COVID-19 changed office management? In this post, we look at the top lessons we’ve discovered about office management during the pandemic.
Bringing an Infinite Game-Minded Approach to Sales
As a sales team, focusing on numbers and metrics is usually the norm, but our team is working on being infinite-game minded in our approach to sales. Learn more about The Receptionist at https://hubs.ly/H0-HP680
The Emerging Field of Care Coaches for Caregiver Employees
The majority of workplaces in the US have caregiver employees. In this post, we give you tips on how to support these employees.
48 New Collaboration Tools to Try With Your Team
Would you like to increase efficiency with your team? Check out this supersized list of team collaboration tools.
Innovation is Everybody’s Business
Being innovative can feel like a challenging task and something that only certain people can be. But guess what? Innovation is everybody’s business. Learn more about The Receptionist at https://hubs.ly/H0-HP680
7 Trends and Facts About How We Meet Today
Here’s a look at how COVID-19 has impacted the way that we meet and interact with our co-workers and customers.
7 Must-Have Tech Tools for the Modern Office
Technology is what drives and supports businesses today, from apps that enable communications to smart conference tables that allow anyone at a meeting to share their screen with the press of a button. Here are seven office tech tools we’ve…
4 Best Practices for Offering Guest WiFi at Your Office
Make sure that when you offer WiFi to your office guests, you do so in a way that doesn’t compromise security or convenience.
Discovering our Bold Just Cause
Learn about our Just Cause, a critical part of being an Infinite Company based on Simon Sinek’s concept of the Infinite Game. Learn more about The Receptionist at https://hubs.ly/H0-HP680
Visitor management system helps Ohio School of Phlebotomy upgrade from paper and stay compliant
The Ohio School of Phlebotomy in Columbus, Ohio, provides training and education in phlebotomy and related fields to prepare its students for long and successful careers in healthcare.
In order to maintain the school’s high standard of education, stay approved…
How Long-Term Care Facilities are Using Technology to Generate Better Patient Outcomes
When long-term care facilities increase their use of technology, their residents’ health can improve. Here are a few ways that long-term care facility managers are using technology for better patient outcomes.
6 Hot-Desking Apps to Try for Your Office
If you’re transitioning to a hybrid workplace, try one of these hot-desking apps to help you manage office space.
How We Gather and Utilize Customer Reviews and Featured Business Stories
We love happy customers-- using customer reviews and featuring businesses on our site allow us to highlight our customer’s stories. Learn more about The Receptionist at https://hubs.ly/H0-HP680
Modern Office Energy-Saving Opportunities: Jobs for Both Humans and Tech
Modern office energy savings require a blend of the latest tech tools and people who are willing to put the work in.
Thoughts on How Teamwork Will Change as We Return to Work
As more and more companies invite employees back to the office full-time after many months of fully remote work during the COVID-19 pandemic, it’s worth taking a moment to consider how in-person teamwork and expectations for collaboration will change.
The CEO Evolution: From Early to Later-Stage Startup
Our Founder discusses the CEO Evolution: How his role changed as we grew from an early startup to a later-stage startup. Learn more about The Receptionist at https://hubs.ly/H0-HP680
Why (and How) to Treat Employees More Like Visitors
More and more employers are choosing to give employees the same special treatment that office visitors typically receive. This includes warm greetings, a sense of hospitality, and even an official check-in.
Best Practices for Lobby Design in Long-Term Care Facilities
As we begin to move beyond the COVID-19 pandemic, here are some ways that long-term care facility directors can permanently redesign lobbies to maximize safety for their residents, staff, and visitors.
The State of Marketing in 2021
On the podcast, we’re talking about the state of marketing in 2021: the strategies we invest in and some considerations you’ll want to make.
The Evolving Role of AI in Office Management
As office tools get smarter, your office manager and front desk staff has more options at their disposal. Here’s what you need to know about the evolving role of AI in office management.
Customer Support Trends We’ve Been Following
If you want to build a customer-focused culture, you need to stay on top of customer support trends. Here are the trends we’re following in 2021.
Remaining Bootstrapped and Capital Efficient as a Startup
Remaining capital efficient as a bootstrapped startup is important to us; our founder Andy Alsop shares why and how we aim to be capital efficient.
Visitor management system helps University of Calgary Downtown Campus increase security and move on from paper binders
The front desk at The University of Calgary Downtown Campus is constantly bustling with visitors. As with any educational institution, those guests are often there for very different reasons. From students and instructors to campus staff, contractors, and cleaners,…
Hiring a Receptionist for Your Long-Term Care Facility? Here’s What to Look For
If you’re working on your long-term care facility hiring plan, you may be wondering what to look for in an ideal front-desk staff. Here are the qualities we suggest assessing in the interview process for a long-term care facility receptionist.
Technology vs. People in Building Management: When to Use Each Resource
Optimizing your organization’s physical infrastructure and tools requires a perfect blend of human skills and technological tools. Here’s when to use each resource.
How to Create an Online Event People Will Enjoy
When creating an online event like a webinar or a demo, it’s time to change things up. Here’s how we make our live demos enjoyable.
5 Ways That Visitor Records Can Satisfy Regulatory Compliance
Visitor records can play an important role in regulatory compliance, especially if your company is in certain industries or is responsible for handling certain materials.
Modern PURAIR safely opens new headquarters and impresses visitors with a digital check-in system
Opening a new office is never an easy undertaking. Doing so during a global pandemic presents even more obstacles. Before Modern PURAIR, a full-service indoor air quality company, could open its new headquarters in Kelowna, British Columbia, the company required…
Looking Ahead: How the Market for Long-Term and Skilled Nursing Care is Changing
Just like any other business, long-term care facilities must get clear on what sets their services apart from competitors and stay in touch with what patients want in their care.
The Turtle Police: Solving Problems Effectively, The First Time
When it comes to solving problems and working effectively, a frenzied pace can be problematic. Enter, The Turtle Police.