Customer support is often a business’s focus, but good customer service isn’t enough. We introduce radical customer service and how to achieve it.
Here’s How the GDPR Will Affect Your Visitor Check-In Process
Any company that values its customers’ right to privacy should be paying attention to the GDPR and how it affects visitor check-in policies.
Feature Updates: Visit Log Refresh
We’re excited to announce we’ve released an update to our Visit Log! Among the changes: This update is live and active in our customers’ accounts. If you have any questions, find us in our chat portal (that little orange icon in the bottom right of any of your account pages), give us a call at 888-315-5230, or email support@thereceptionist.com.
4 Signs You’re Ready for an Office Upgrade
At what point do the costs of having insufficient office space begin to outweigh the costs of moving into a better one? Here are a few clues that your business is ready for an upgrade.
From Old School to New School.
We’re talking about why to shift from old school to new school ways of running your front office, including using visitor management software.
Can a Virtual Receptionist be as Friendly as a Live Receptionist?
Virtual receptionists have plenty of perks, but can they actually feel personal? Once you employ a few of these best practices, you may find that your visitor management software can be surprisingly friendly, personal, and welcoming.
Featured Business — Symmetry, LLC
As more companies turn to cloud hosting and outsourced enterprise application management, the security of data and who has access to it — both digitally and physically — is a chief concern among IT professionals. At Symmetry, LLC, an applications management and hybrid cloud hosting solutions provider based in Brookfield, Wisc., they pride themselves on providing their customers the peace …
How the “Internet of Things” is Creating the Office of the Future
The internet of things isn’t just for manufacturing and building maintenance. It’s showing up in white collar offices in these ways.
No More “Office Mom”: How Your Company Should Delegate the Tasks that Make Office Life Comfortable
Is someone in your office unofficially in charge of making it a comfortable and pleasant place to work? It’s time to give them official recognition.
How to Get Your Office Ready for a Visitor Management System
Before you launch visitor management software in your office, make sure you’re ready by taking these steps.