Feature Update: ID capture visitor field

We are excited to introduce the ability to capture various forms of identification through a new visitor form field in the release of our newest version 4.4. Users can now assign an ID capture field to any visitor check-in button and require visitors to take a photo of their identification. When used in tandem with the pre-existing face photo capture …

Contactless check-in — a message from The Receptionist CEO Andy Alsop

Last week we sent out a customer survey to better understand the challenges our users are facing as stay-at-home mandates begin to relax and businesses re-open their doors. So far, we have received tremendous feedback. To those who took the survey, thank you! Each response helps to guide our decision making as we explore the best ways to ensure your …

Temperature Screening

Temperature screening — what we’ve found, how we’re responding, and what comes next?

As COVID-19 stay-at-home orders expire and businesses ease into opening their doors, a top concern has emerged: how to keep visitors and employees safe from a virus that hasn’t been eradicated? When the coronavirus was initially growing into a global pandemic, we helped many of our customers modify their check-in procedures to ask screening questions of anyone entering their office …

Thriveworks

Thriveworks Counseling & Coaching seamlessly switches to The Receptionist for iPad

Thriveworks Counseling and Coaching co-owner Matt Matone’s process to find a simple and effective way to check in clients and notify staff that a guest had arrived was a winding journey. Matone initially had video cameras installed in the lobby so that clinicians could log in to see if their client had arrived. But glitches in the video system didn’t …

The Receptionist for iPad gives compliance peace of mind at Phoenix Innovate

Michael Spalding is no stranger to visitor management systems. In a previous role at a managed service provider, Spalding — now the Chief Technology and Compliance Officer at Phoenix Innovate in Troy, Mich. — interacted with different digital check-in systems often as he traveled to customer offices or facilities. He found that not all visitor management systems are created equal. …

Supply Chain Safety for Employees and Facilities

Keeping critical supply chain employees and facilities healthy

The rapid spread of the COVID-19 virus to pandemic levels has launched the world into strange and uncertain times.  While many workers adjust to their new home offices and furry colleagues, many others must still go into work each day to maintain the consistent flow of essential items like food and medical supplies. Businesses in the supply chain, including equipment …

tips on preventing infectious disease spread at your office

Protect Your Office From the Risk of Infectious Disease — Starting in the Lobby

The recent threat of COVID-19 has everyone focused on preventing the spread of disease, both at work and at home. However, practices like thorough and frequent handwashing and refraining from face-touching have benefits that aren’t limited to the new coronavirus. After all, viruses and other infectious diseases such as the flu have long been to blame for hurting productivity in …

Visitor management system simplifies life for Holistic Consultation and its clients

As technology becomes evermore prevalent in our daily interactions, ensuring a level of care and ease for customers, guests, and visitors has never been more top-of-mind for many business leaders. For Beth Sertell, Executive Director and Clinical Mental Health Therapist at Holistic Consultation in Columbus, Ohio, she believes using technology to only serve the business’s needs is a fruitless endeavor. …

Coronavirus Visitor Management with The Receptionist for iPad

How The Receptionist can help you manage coronavirus (COVID-19) safety at your business

The spread of coronavirus (COVID-19) has understandably escalated concerns when it comes to how businesses manage visitors. The virus has made it crucial for workplaces to limit unnecessary person-to-person contact and potential transmission incidents. We’ve heard from many customers looking to alter the way they check-in, track, and collect information in order to protect visitors and employees from potential exposure …

Front desk visitor management system helps Canteen One better serve its clientele

At many companies, new ideas for products, feature add-ons, and services come from their sales team members, who frequently have the most direct contact with the market they serve. At Canteen One, a vending and food service management company, it was a sales representative who brought back an idea for an internal change to improve how the company receives visitors. …

Med Rx Partners

Med Rx Partners advances access to mental health medication management with innovative, efficient, private check-in solution

Piper Buersmeyer envisions a day where there is no shame for people who need and seek out mental healthcare services. So when Buersmeyer and her business partners launched Med Rx Partners, a clinic providing rapid access to medication management services for mental health care, they set out to create a space where patients could get the assistance they needed in …

We began 2020 by giving back to SafeHouse Denver

Just because the year-end holiday season is over doesn’t mean we stop thinking of others. Giving back to those in need is a worthy year-round cause.  That’s why we’ve decided to use the month of January, a time of new starts and resolutions, to give back to an organization our team members chose: SafeHouse Denver.  SafeHouse provides crucial services to …

PMI BioPharma reduces check-in time by more than half with The Receptionist for iPad

The staff at PMI BioPharma Solutions in Nashville, Tenn., is no stranger to using visitor check-in technology to manage the company’s many daily visitors.  A researcher and manufacturer of pharmaceutical products, PMI BioPharma started using visitor management software in 2016 to check in visitors and clients. However, in early 2019, that software was out of date and no longer helpful. …

The Receptionist Google Drive Dropbox Integration Header

Feature Update: Google Drive and Dropbox integration

The Receptionist for iPad has added two new integrations to the software that make saving important documents collected during the check-in process even easier. These latest integrations let customers instantly save and file signed copies of legal documents and agreements collected during the check-in process into Google Drive and Dropbox rather than downloading the documents manually and re-uploading them elsewhere. …

The Receptionist and Zapier Integration Release

Feature Update: Zapier integration

The Receptionist for iPad has launched a brand new integration that allows you to increase the scope of The Receptionist platform and trigger events in more of the apps you use daily. The new Zapier integration allows customers to seamlessly connect our visitor management software with platforms like marketing & sales automation, project management software, or even your phone system. …

Digital visitor log eliminates safety training headaches for Fairborn Cement Company

Whenever a visitor steps onsite at the 3,500-acre Fairborn Cement Company facility in Fairborn, Ohio, there are many safety precautions in place to ensure each guest’s on-site experience keeps them out of harm’s way. Every visitor must go through a site-specific safety training and then sign off on a document verifying that they have received the training as required by …

Bimbo Canada visitor check-in area

Visitor management system dishes up sweet check-in experience for Bimbo Canada

Managing the hundreds of visitors that Bimbo Canada welcomes each week to its numerous offices dispersed all across Canada used to be a daunting task for Caitlyn Bannister. Bannister is the Facilities and Leasing Coordinator for Bimbo Canada, a manufacturer and distributor of breads and other baked goods and salty snacks as part of the multinational Grupo Bimbo company. After …

Bustling manufacturing plant handles various types of visitors with digital check-ins

At Hynes Industries, a custom fabricator of roll formed, strip and wire metal products, every day sees numerous visitors pass through the doors of its expansive Youngstown, Ohio, headquarters and Painesville, Ohio, manufacturing plant. The company buys and processes literally tons of steel every day for use in everything from the trucking industry, the solar industry, industrial storage and shelving, …

Digital check-ins improve quality of visitor interactions for Simplemente

At Simplemente, a systems integrator to the media and entertainment industry in Mexico City, establishing a personal connection with each visitor that walks through its doors has been a top priority in the nearly two decades the company has been in business. The company is no stranger to using technology to enhance the visitor experience, having replaced it’s pen-and-paper registration …

Interruptions vanish for wellness practice thanks to visitor management system

Interruptions are a major source of lost productivity for many businesses. According to Atlassian.com, the average employee is interrupted from their work 56 times a day and spends a total of 2 hours recovering from those interruptions. At the Corca Center for Sleep and Radiant Health in Boulder, Colo., Founder Dr. Damiana Corca was all too familiar with the reality …

Maintaining visitor confidentiality at check-in is key for Calgary-based company, Incito

For many businesses, ensuring customer and client privacy is an enormous priority. However, one area that often gets neglected when it comes to protecting sensitive information is the front desk. Paper visitor log books. Customers that have to announce their arrival in front of other guests. Interrupted meetings to find employees that have a visitor waiting. For Jenn Lofgren, Founder …