Category Archive

Beyond the Paper Logbook: 4 Compelling Reasons to Switch to a Digital Check-In System

Ah, the paper logbook. Seems pretty innocuous, and usually not something you ever really think about or pay much attention to.  But what about that time you needed to find out who checked in at 2:50 p.m. on Aug. 13,…

How to Prepare Your Office for a Visitor Management System

In many businesses, the front door or lobby is one of the most inefficient (and overlooked) parts of the business. From front desk staff tasked with multiple job duties to long lines forming when a guest’s host can’t be located…

How Inefficiency Impacts Your Financial Advisory Office

Interruptions, manual data entry, and poor collaboration cause the average American worker to waste roughly 25 percent of their day.  Inefficiency isn’t just a problem that can derail your flow. It also costs organizations 20-30 percent of their annual revenue.…

A Guide to Hiring the Best Front Desk Staff for Your Practice

What are the tips for hiring the best front desk staff? In this guide, we look at the best practices for attracting and retaining top talent.

Should Your Employees Sign In at the Lobby?

Should your employees sign in at the lobby? In this article, we look at the benefits of implementing a lobby employee sign-in process.

How to Implement the Receptionist for iPad in Your Office

How do you add a digital receptionist to your office? In this post, we share top considerations and best practices for adding a check-in kiosk to your office.

Office Management Tools You Need

Would you like to get a handle on office management this year? In this post, we’re sharing a look at which office tools you need to efficiently run your office.

Can’t Find a Reliable Receptionist to Hire? Here’s How to Use Technology as an Effective Replacement

Not able to find a receptionist due to the Great Resignation? In this post, we share an effective receptionist alternative.

10 Small Ways to Dramatically Improve Workplace Safety

In this guide, we explore easy ways to improve workplace safety and gain benefits, such as increased productivity and employee retention.

5 Tips That Operations Managers Can Use Today

Operations managers have a lot of roles to fill in an organization. These 5 tips will help them focus on what’s important.

3 Ways Your Reception Area Makes an Impression

Your office’s reception area makes an impression on visitors. Whether that impression is good or bad depends on its aesthetics, staff, and tools.

How to Deal With Solicitors at Your Business

All businesses, especially small ones, have to deal with people stopping in unannounced to try to sell their services or solicit donations.

6 Apps for Admin Professionals

These time-saving apps for admin professionals allow your front desk staff to save hours of manual work on jobs like note taking, visitor check-in, and executive assistance.

4 Ways Criminals Can Sneak Into Your Office (And How to Stop Them)

These office security tactics can help your front desk staff with identifying potential threats.

How to Design the Perfect Visitor Check-in Flow

Visitor check-in design is a bit of an art and a bit of a science. Here’s how to design a visitor-check in flow that works for your office.

ID Capture: Do’s and Don’t’s

If you’re considering using ID capture to boost security and compliance, you could be putting your visitors’ privacy at risk. Here’s what to consider.

Want to Improve Your Front Desk Experience? Pretend to be a First-Time Visitor.

Front desk management plays a huge role in the impression that visitors get of your office. To optimize that experience, you need fresh eyes and a new perspective.

Best Practices for Visitor Management at Substance Abuse Treatment Centers

Substance Abuse Treatment Center Visitor ManagementThe key to effective substance abuse treatment center visitor management are to prioritize privacy, security, and safety.

6 Amazing Software Tools for Therapists

Therapy software can be a great way to automate therapy offices, from solo practices to larger institutions. Here are some of the tools and features to consider for your practice.

7 Facility Management Software Features to Look for

Facility management software can handle many important tasks, from managing assets to monitoring energy use. Start your search for software by establishing your priorities.

Go Green: 5 Sustainable Cost-Saving Ideas for Your Business

Looking for sustainability tips for businesses? Here are some that can also save your business money in the long run.

How Much Office Space Do You Really Need?

How much office space do you really need? We can’t give you an exact figure, but we can explain which variables you should consider.

4 Administrative Tools for Modern Private Health Clinics

Running a private health clinic can be complicated, but these software tools can make it easier.

Director of First Impressions: What Is It And Why Your Company Needs One

Today, it’s more important than ever to make a good impression on office visitors. Putting someone in charge of managing those impressions can have a big impact on your company’s bottom line.

The History and Future of The Office Receptionist

The receptionist role has changed a lot in the hundreds of years that people have filled it, but the role remains an important one in any organization.

Using a Front Office Dress Code to Impress Visitors

Whether or not there’s an official dress code in the employee handbook, your office’s silent dress code makes an impression. Is it the one you want to make?

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Hiring a Front Office Manager? Check for These Soft Skills

You may know which technical skills your receptionist needs. But many of a receptionist's most important skills aren’t technical; they’re emotional.