Why go with The Receptionist
vs. Traction Guest?
A quick shoutout to the team at Traction Guest
Our Canadian counterparts have clearly worked hard on a product that helps businesses streamline their front offices. We know a little something about what that takes, and if we're both on your shortlist for a visitor management system that helps protect your facility and improve your visitor experience, we count ourselves in good company.
So what’s the difference between The Receptionist and Traction Guest? There are some things that stand out when it comes to company culture, software features, and product details (which we’ll get to in just a bit), but...
The biggest difference is in our FABRIC.
An acronym representing our core values.
This is our DNA as a bootstrapped software company. We’re driven to create meaningful, easy-to-use, impactful software for businesses large and small by putting people first.
We are proud of the fact that our growth has been fueled by our customers — that in delighting the people who’ve bought software, we continue to thrive without the need for outside investment.
We care about supporting our customers so much that we trademarked Radical Support®
From Day 1, The Receptionist team has prioritized an extraordinary customer experience as a central company value. We practice Radical Support®.
We make sure that each and every employee in the company has the skills and empathy required to help and interact with customers personally. Even our CEO, Andy, takes time to answer customer support chats on a regular basis.
We’re that serious about serving our customers.
Need more convincing?
The rest of this page offers a handful of what we see
as the clear nuts and bolts differences between
The Receptionist for iPad’s offering vs. Traction Guest.
Top Reasons Why Companies Use
The Receptionist for iPad vs. Traction Guest
Every plan gets every feature
In every pricing tier we offer, all of our customers get all of our features. Badge printing? Yep. SMS text notifications? Absolutely. NDA and Agreement signatures? Definitely.
Our pricing is as clear as possible, and we’re really not big fans of nickel-and-diming our customers.
For full transparency, the only exception to our pricing is that customers in some countries pay a little extra fee for SMS text message notifications simply because the cost is so much higher in those locations.
Extra entrances won't cost you
Your building or office may have more than one entry, different front desks based on visitor type (guests and deliveries, for example) and you’ll want separate iPads for each spot.
Our pricing tiers are solely based on the number of employees you have at each location, not on the number of tablets. As long as the iPads are at the same location, you'll pay the same amount.
This means that your office could have two, five, or twenty entrances: your cost doesn't change. And, you can give each iPad its own name so you can identify which specific entrance a visitor checked in at. Pretty neat, right?
Say you stepped away from your desk to go grab a coffee at the café down the street and your phone buzzes. Oh dang! Your visitor just checked in for your next meeting! What do you do?
With The Receptionist for iPad and our two-way communication feature, you can respond from your smartphone or computer back to your guest at the iPad kiosk and let them know to sit tight. You’re on your way!
Would they like a coffee, too? You can ask them with a simple text message.
Whew! No more embarrassed apologies when you’re 10 minutes late, and no more visitors wondering if you forgot your meeting.
Customizable, button-based workflows
It doesn’t matter whether your business is large or small, not all visitors are the same, and their check-in experience should reflect the uniqueness of each person’s visit.
We offer the ability to create custom buttons and workflows to ALL of our customers, not just the big businesses who pay us more. No complex coding required.
Every single Receptionist for iPad customer can create each visitor type’s ideal check-in experience to help your guests check in, check out, and be on their way as efficiently as possible.
Your brand, your way
We want our customers’ brand and image to be reflected in every interaction they have with their visitors and guests, and that impression starts with the check-in experience.
With The Receptionist for iPad, we give our customers the ability to customize the setup of their software uniquely to their business, from background imagery, to logos, to colors and fonts, through to button shapes.The world is your oyster.
After all, you never get a second chance at a first impression.
So What's Next?
Whether you’re a Traction Guest customer or just happened to stumble on this page to learn more about Traction Guest alternatives, we hope you found this information helpful. If you're interested in learning more, let's have a conversation.