Why go with
The Receptionist vs. Traction Guest?

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A quick shoutout to the team at Traction Guest…

Our Canadian counterparts have built a great product that helps businesses streamline their front offices. If you’re here because you’re evaluating The Receptionist for iPad vs. Traction Guest, or you’re looking for a Traction Guest alternative, then you’re already doing the right thing by looking for a visitor management system that will help create a more secure and simplified check-in process.

So what’s the difference between The Receptionist and Traction Guest? There are some things that stand out when it comes to company culture, software features, and product stuff (which we’ll get to in just a bit), but…


The biggest difference is in our FABRIC.

Fun. Authentic. Bold. Respectful. Innovative. Collaborative.

This is our DNA as a bootstrapped software company. We’re driven to create meaningful, easy-to-use, impactful software for businesses large and small by putting people first.

We are proud of the fact that our growth has been fueled by our customers — that in delighting the people who’ve bought software, we continue to thrive without the need for outside investment.


We care about supporting our customers so much that we trademarked Radical Support®

From Day 1, our President and CEO Andy Alsop and our Co-Founder and Director of Customer Experience Jessica Marshall prioritized extraordinary customer experience as a central company value. We practice Radical Support®.

We make sure that each and every employee in the company has the skills and empathy required to help and interact with customers personally. Even our CEO, Andy, takes time to answer customer support chats on a regular basis.

We’re that serious about serving our customers.


Need more convincing?

That’s totally fine. The rest of this page offers a handful of what we see as the clear nuts and bolts differences between The Receptionist for iPad’s offering vs. Traction Guest.


The TOP Reasons Why Companies Use
The Receptionist for iPad vs. Traction Guest

Reason #1
Every plan gets every feature


In every pricing tier we offer, all of our customers get all of our features. Badge printing? Yep. SMS text notifications? Absolutely. NDA and Agreement signatures? Definitely.

Our pricing is as clear as possible, and we’re really not big fans of nickel-and-diming our customers.

For full transparency, the only exception to our pricing is that customers in some countries pay a little extra fee for SMS text message notifications simply because the cost is so much higher in those locations.


Reason #2
Extra entrances won’t cost you


Your building or office may have more than one entry, different front desks based on visitor type (guests and deliveries, for example) and you’ll want separate iPads for each spot.

Our pricing tiers are solely based on the number of employees you have at each location, not on the number of tablets. As long as the iPads are at the same location, you’ll pay the same amount.

This means that your office could have two, five, or twenty entrances: your cost doesn’t change. And, you can give each iPad its own name so you can identify which specific entrance a visitor checked in at. Pretty neat, right?


Reason #3
Two-way communication


Say you stepped away from your desk to go grab a coffee at the café down the street and your phone buzzes. Oh dang! Your visitor just checked in for your next meeting! What do you do?

With The Receptionist for iPad and our two-way communication feature, you can respond from your smartphone or computer back to your guest at the iPad kiosk and let them know to sit tight. You’re on your way!

Would they like a coffee, too? You can ask them with a simple text message.

Whew! No more embarrassed apologies when you’re 10 minutes late, and no more visitors wondering if you forgot your meeting.


Reason #4
Customizable, button-based workflows


It doesn’t matter whether your business is large or small, not all visitors are the same, and their check-in experience should reflect the uniqueness of each person’s visit.

We offer the ability to create custom buttons and workflows to ALL of our customers, not just the big businesses who pay us more. No complex coding required.

Every single Receptionist for iPad customer can create each visitor type’s ideal check-in experience to help your guests check in, check out, and be on their way as efficiently as possible.


Reason #5
Your brand, your way


We want our customers’ brand and image to be reflected in every interaction they have with their visitors and guests, and that impression starts with the check-in experience.

With The Receptionist for iPad, we give our customers the ability to customize the setup of their software uniquely to their business, from background imagery, to logos, to colors and fonts, through to button shapes.The world is your oyster.

After all, you never get a second chance at a first impression.


So What’s Next?


Whether you’re a Traction Guest customer or just happen to stumble on this page to learn more about Traction Guest alternatives, we hope you found this information helpful.

Interested in learning more?
Let’s have a conversation.
Or give us a try!
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