Why go with The Receptionist
A quick shoutout to the team at Envoy
They’ve clearly worked hard on a product that helps businesses streamline their front offices. We know a little something about what that takes, and if we're both on your shortlist for a visitor management system that helps protect your facility and improve your visitor experience, we count ourselves in good company.
So what’s the difference between The Receptionist and Envoy? There are definitely contrasts between us when it comes to company culture, software features, and product details (which we’ll get to in just a bit), but...
The biggest difference is in our FABRIC.
An acronym that defines our values.
This is our DNA as a bootstrapped software company. We’re driven to create meaningful, easy-to-use, impactful software for businesses large and small by putting people first.
We are proud of the fact that our growth has been fueled by our customers — that in delighting the people who’ve bought software, we continue to thrive without the need for outside investment.
We care about supporting our customers so much that we trademarked Radical Support®
From Day 1, our President and CEO Andy Alsop and our Co-Founder and Director of Customer Experience Jessica Marshall prioritized extraordinary customer experience as a central company value. We practice Radical Support®.
We make sure that each and every employee in the company has the skills and empathy required to help and interact with customers personally. Even our CEO, Andy, takes time to answer customer support chats on a regular basis.
We’re that serious about serving our customers.
Need more convincing?
The rest of this page offers a handful of what we see
as the clear nuts and bolts differences between
The Receptionist for iPad’s offering vs. Envoy.
Top Reasons Why Companies Use
The Receptionist for iPad vs. Envoy
We don’t charge extra for features
In every pricing tier we offer, all of our customers get all of our features. Badge printing? Yep. SMS text notifications? Absolutely. NDA and Agreement signatures? Definitely.
Our pricing is as clear as we can possibly be, and we’re really not big fans of nickel-and-diming our customers.
In total transparency, the only exception to our pricing is that some customers in some countries pay a little extra fee for SMS text message notifications simply because the cost is so much higher in those locations.
Drag-and-drop badge design
You don’t need to know CSS or any other coding language to create a visitor badge design with The Receptionist for iPad.
With our drag-and-drop badge editing tool, anyone at any skill level can effortlessly customize the look of your printed visitor badges to your liking.
Easily create badges that include your company’s logo, the visitor’s picture (did we mention all features are included in every plan?), an expiration date, and lots of other unique information.
Say you stepped away from your desk to go grab a coffee at the café down the street and your phone buzzes. Oh dang! Your visitor just checked in for your next meeting! What do you do?
With The Receptionist for iPad and our two-way communication feature, you can respond from your smartphone or computer back to your guest at the iPad kiosk and let them know to sit tight. You’re on your way!
Would they like a coffee, too? You can ask them with a simple text message.
Whew! No more embarrassed apologies when you’re 10 minutes late, and no more visitors wondering if you forgot your meeting.
Customizable, button-based workflows
It doesn’t matter whether your business is large or small, not all visitors are the same, and their check-in experience should reflect the uniqueness of each person’s visit.
We offer the ability to create custom buttons and workflows to ALL of our customers, not just the big businesses who pay us more.
Every single Receptionist for iPad customer can create each visitor type’s ideal check-in experience to help your guests check in, check out, and be on their way as efficiently as possible.
Your brand, your way
We want our customers’ brand and image to be reflected in every interaction they have with their visitors and guests, and it starts with the check-in experience.
With The Receptionist for iPad, we give our customers the ability to customize the setup of their software uniquely to their business, from background imagery, to logos, to colors and fonts, to button shapes.
After all, you never get a second chance at a first impression.
So What's Next?
Whether you’re an Envoy customer or just happen to stumble on this page to learn more about Envoy alternatives, we hope you found this information helpful. If you're interested in learning more, let's have a conversation.