iPad and Web App

What’s the difference between the iPad application and the Web Portal?

Hannah avatar
Written by Hannah
Updated over a week ago

The iPad Application

Our iPad app is installed from the Apple App Store onto your iPad and is used by visitors to your location to check in, check out, or notify you that there is a delivery. 

If you print badges, the iPad application is also used to configure which printer to use. You can learn more about our badge printing capabilities from our Printer article.

The Web Portal

Our web application is used to configure what appears on your iPad. This includes things like the look of your home screen, buttons, visitor fields, agreements, badge layout, and much more.

It's also where you can view the log of your visitors, add, import or remove employee contacts, update your billing information, and manage Users.

You can use the same email and password to log into both the web portal and the iPad app; any User on the account can log into both.

Have questions or want to chat through options? Click on that orange chat button in the lower right corner to livechat with a member of The Receptionist team!

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