Good lobby security starts with an observant staff. Make sure they know exactly what to look for when it comes to suspicious behavior that could indicate an impending crime, and how they should alert the rest of the staff.
Spotlight on: Therapy Space
Marcus, founder of Therapy Space- a coworking space for mental and behavioral health professionals- talks about his location and visitor management needs.
Best Practices for Visitor Management at Substance Abuse Treatment Centers
Substance Abuse Treatment Center Visitor ManagementThe key to effective substance abuse treatment center visitor management are to prioritize privacy, security, and safety.
Your Comprehensive Daily Visitor Management Checklist
Make the job of visitor management at your organization a little easier with this comprehensive list of daily tasks. Our visitor management checklist contains everything you need to know for scheduling, planning, and maintenance.
How The Receptionist Handles the Holidays
Ever wondered how the holidays at a startup tech company are handled? We talk business and time-off on this episode of The Check-In.
How a startup incubator’s search for check-in software landed at The Receptionist for iPad
At the Civil-Military Innovation Institute, Inc., (CMI2) headquarters in West Virginia, several companies exist under one roof, all with a focus on supporting United States Department of Defense and developing dual-use (for government and commercial use) technologies. Each individual company is its own entity in separate offices, and when visitors step into the main reception area of the building, they …
Featured Business — Chattanooga Neighborhood Enterprise
As the executive assistant for the Chattanooga (Tenn.) Neighborhood Enterprise, a housing nonprofit that focuses on homeowner education and counseling, Hannah Clark has to keep track of and account for just about everything. Donations and grants. Office supplies. Time. And until recently, the front door. Clark and the CNE team regularly get visitors coming in to pay bills, meet with …
Featured Business — Wakaya Perfection
Originally founded in 2011 by famed entrepreneur and founder of FIJI Water, David H. Gilmour, Wakaya Perfection joined the booming direct sales industry in 2015 when Co-Founder Todd Smith took the helm and moved operations from South Florida to Central Utah. Smith’s 20-plus years of experience in health and wellness have brought dozens of new and exciting products to the …
Before You Purchase Your Software, Consider the Jobs To Be Done
Before you make a purchase, consider the jobs that you hire that product or service to do. We cover why jobs to be done matters for our company and yours.
Good Customer Service Isn’t Good Enough: Go Radical with Your Support
Customer support is often a business’s focus, but good customer service isn’t enough. We introduce radical customer service and how to achieve it.
Featured Business — Symmetry, LLC
As more companies turn to cloud hosting and outsourced enterprise application management, the security of data and who has access to it — both digitally and physically — is a chief concern among IT professionals. At Symmetry, LLC, an applications management and hybrid cloud hosting solutions provider based in Brookfield, Wisc., they pride themselves on providing their customers the peace …
Featured Business — Alex E. Navidad, PLC
Alex Navidad is a Phoenix, Ariz.-based business owner and building manager who must constantly balance between offering value to his building tenants and managing costs. So in 2017, when he began considering how to make the reception area of his building more inviting and useful for his tenants and their visitors, he turned to technology. “We wanted something in the …
Featured Business — MRZ
Technology continues to disrupt the way companies do business, and seemingly no industry is safe. As more of Houston-based CPA firm MRZ’s services and interactions with clients moved to the digital space, it shifted the way the 100-person company thought about its physical office setup. Company leaders wanted in-person meetings with clients to reflect the same efficient, technology-focused experience customers …
Featured Business — eCycle Solutions
eCycle Solutions, an Ontario-based electronics recycling and information technology asset disposition (ITAD) provider, prides itself on ensuring that when a customer’s electronics enter its facilities, they are recycled in a way that ensures data security, worker health and safety, and the protection of the environment. Company leaders work to adhere to strict regulatory compliance guidelines to uphold this promise to …
Expecting a VIP Guest at Your Office? Here’s How to Treat Them Right
Make an extra effort for important office visitors. A little planning and some simple reception tactics make a big impression.
3 Ways Your Reception Area Makes an Impression
Your office’s reception area makes an impression on visitors. Whether that impression is good or bad depends on its aesthetics, staff, and tools.
New Features: Pre-Registration and Returning Visitor Check-In
A few weeks ago, we launched The Receptionist for iPad version 3.0. (Missed the announcement? Check it out here). But today is the BIG announcement! Today, we’re rolling out two huge new features to make your visitors’ check-in even more efficient: pre-registration of upcoming visitors and fast-track check-in for returning visitors. To update your app, go to the Apple App …
Receptionist Job Description: How to Optimize Your Front Desk Efficiency
Your reception area is the first point of contact for office visitors. As such, it plays a key part in creating a positive impression of your business, and helping reduce office traffic. While many offices are shifting toward digital reception—more on that later—plenty of businesses still have a person at the front desk for at least part of the time. …
The Receptionist for iPad Version 3.0: More Customizable Than Ever!
While you were hopefully enjoying a relaxing summer vacation on a tropical isle, the Engineering team at The Receptionist was hard at work making your office check-in process even more awesome. Version 3.0 includes many more button options so that you can create an even more highly customized check-in process for your visitors. Read on for more details, along with …
Does Your Visitor Experience Make (or Break) Your Brand Image?
When it comes to visitor experience, first impressions are everything. As soon as clients walk into your office, you want them to see who your company is and why they should want to work with you. In other words, your visitor experience can make—or break—your brand image. In a previous post, we touched on some ways technology can help build …
Press Release: Fitness Center Discovers New Technology to Manage and Grow Business
High-end fitness and training studio Vault Fitness Center manages its visitors, building, and brand with The iPad Receptionist, an innovative iPad-based visitor management system DENVER, CO, June 2 — Vault Fitness Center is both a 24-hour members-access gym and an open studio that independent trainers can rent. This presents a unique challenge: because Vault’s revenue is directly tied to the number …
Adding That Wow Factor to Your Front Desk Experience: An Interview with TripAdvisor’s Jessica Moore
In this series, The iPad Receptionist users share their experiences. Jessica Moore, from TripAdvisor travel planning and booking site, reflects on how The iPad Receptionist saves employees time and impresses office visitors. Why did you first consider using The iPad Receptionist? Moore: We’re an up-and-coming technology company, and we needed a higher tech way to greet customers from the …
Featured Business: Precise ParkLink
Our customers include some of the most innovative leaders in their respective industries. That is certainly true of Precise ParkLink, which has been a leader in the Canadian parking industry for two decades. If you’ve ever used a Pay and Display parking machine instead of having to dig around in your car to find quarters for an old-fashioned parking meter, …
5 Reasons You Need an iPad Receptionist Even If You Have a Real, Live Receptionist
We sometimes hear comments like, “We already have a receptionist. Why do we need an iPad Receptionist?” That’s a great question. The answer is that despite the name “The iPad Receptionist,” we aren’t actually suggesting that this software can replace the hard-working person who sits at your front desk. It’s true that many companies today choose not to hire full-time …
Got Answers to These 10 Visitor Management Questions?
Do you collect data about who visits your office? If not, you could be missing out on information that could help you understand what happens in your company on a daily basis. Here are 10 important questions you should try to answer. 1. Which company visits my office the most? Who are your partners and allies in business? Which clients are …
Our Top 5 Most-Read Articles of 2015
We hope you’ve found great resources on our site this year. Just in case you missed one, here are our five most popular posts of 2015. Did You Know Your iPad Could Do This? 11 iPad Features Most People Never Use Swipe between apps? Shake to undo typing? This article explains 11 iPad features you might not know about that …
5 Major Office Security Fails That Could Have Been Prevented
We recently conducted a survey of receptionists and office managers. Almost 50% of respondents said their offices have no form of visitor sign-in required for entry to their buildings. A visitor sign-in system may not stop a criminal mastermind, but here are five major building security breaches that illustrate the importance of monitoring your office traffic. Philippe Petit’s Twin Towers …
5 Reasons Your Visitor Management System Belongs in the Cloud
You’ve taken your accounting to the cloud with QuickBooks Online, your communication into the cloud with Gmail and Slack, and your customer service into the cloud with Zendesk. Is it time to take your visitor management into the cloud? There are three main options for tracking visitors into your office: A paper sign-in sheet where visitors record their name, their …
The Death of the Receptionist as We Know It
What do you think of when you hear the term receptionist? Someone who sits around all day drinking coffee? Yeah, right! While that stereotype may be enforced on some TV shows, it has never been true. As Jane Streat, the Head of Client Services at Lexington Reception Services points out, being a receptionist has always been much harder work than …
5 Ways to Improve Your Visitor Experience and Make the Most of Your iPad Receptionist
The experience your visitors have when they arrive in your office can make or break your reputation. Here are five ways to use your iPad Receptionist to improve your visitor experience, delight your guests, and reduce distractions in your office. 1. Put the kiosk front and center If you have a receptionist, he or she can easily instruct a visitor to …
How Secure is Your Office? (And How a Visitor Management System Can Help)
What are you doing about office security? I’m not talking computer security or network security (though those are certainly important!). I’m talking people-walking-into-your-office-and-taking-stuff security. Many companies today aren’t doing enough about security, particularly companies with open office plans, where employees change locations often and work with laptops. Alarm systems and security cameras may be great for after hours, but what …
5 Ways Visitor Management Systems Save You Money
For startups, small offices, and even large companies that don’t have receptionists, visitor management systems simplify visitor processing while providing an enhanced level of safety and security. On top of all that, they are enormously friendly to your bottom line. Here are five ways visitor management systems save you money. 1. Eliminate the need for a receptionist According to Glassdoor, …
Happy 2015!
Happy New Year from your friends at The iPad Receptionist! Thank you for making this year our best year yet! It’s because of you that we get excited to take the iPad Receptionist to the next level and continue to grow. We truly appreciate all your support and are looking forward to even more exciting upgrades to the app in 2015! …
HubSpot Facewall: A Digital Wall of Your Employees
The office entry way is one of the most important parts of a visitor’s experience. It’s the first impression your company will make on a visitor and if it’s a bad one, it can be damaging. By using modern technology (like The iPad Receptionist™) to create a more interactive and engaging way to connect with your visitors, your entry space will quickly become an experience that …
What’s Your Office’s First Impression?
Have you ever walked into an office and gotten a bad first impression? We have, and that can have a damaging effect for a company. First impressions count. I’m not just talking about whether your shirt is clean or you’ve got spinach between your teeth. Your company makes a first impression, too. When you walk into an office for the first time …
Customize Your Visitor Management Experience
From uploading your logo to customizing the layout and colors of your buttons, icons, and check-in slider, The iPad Receptionist was built to enhance your office experience and compliment your brand’s design. In order to achieve those goals we’ve set out to make the most customizable visitor management system available! Home Screen The main home screen for the iPad Receptionist …
5 Big Trends that Will Dominate Office Designs in 2014
These days a company’s office space is a direct reflection of the company’s identity and brand. When you walk into a cool office space it should feel like an experience in interacting with that brand. Typically reserved for ad agencies and mega brands with entire campuses, modern office trends are showing up across all industries. Whether it’s designing a new …
App Update: New Features! Time To Update Your iPad Receptionist App – v 1.7.1
It’s that time again! We’ve added new features to the iPad Receptionist and are ready for you to update your app in the app store. Here’s what you’ll find in the latest version: NDA Upload and Display You’ll now be able to upload a non-disclosure agreement to your check in process! To add, simply go to the General Settings …
The SXSW Receptionist in a Box Giveaway Winner is… ShipStation!
And our SXSW Receptionist in a Box winner is… ShipStation! During our week at SXSW, we met a ton of great companies that would have loved to win a Receptionist in a Box. Using our demo iPad Receptionist at the trade show, attendees entered their names and email to be entered into the drawing. It was a perfect way for …
SXSW Wrap Up
Whew! SXSW was one fun-packed whirlwind of a week! We ate tons of BBQ, saw old and new friends, listened to great music, and got to experience some of the latest innovations in the tech industry. The SXSW Trade Show opened up on Sunday where we could be found in the Startup Corner exhibit section featuring our iPad Receptionist. When …
New Feature: Visitor Badge Printing!
Need to easily identify who’s visiting your office? Custom visitor badge printing is now available for The iPad Receptionist! From the visitor name to who their visiting, along with date and time, you can fully customize your badges complete with your company’s logo. Once a visitor checks in, you can set the printer to automatically print their personal visitor badge, creating …
The iPad Receptionist @ SXSW 2014
The countdown continues! SXSW Interactive Conference begins in just 8 days! Our office is busy preparing for the week and couldn’t be more excited to meet our current (and future!) iPad Receptionist users. The Interactive Festival begins on the 7th but we’ll be setting up home base at our booth for the SXSW Trade Show beginning March 9th – 12th. …
iPad Receptionist is headed to SXSW 2014!
Yes, you read that right – We’re headed to Austin for the 21st Annual SXSW Interactive Festival! While one of our team members has been a regular attendee, it will be the first year for the rest of the team, including myself! Not only will we be excitedly checking out sessions, keynotes and other exhibits, but iPad Receptionist is exhibiting …
Press Release: Armor Active Launches "Receptionist in a Box" iPad Kiosk with iPad Receptionist
As “business in a box” iPad kiosk solutions rapidly change the way businesses operate, ArmorActive leads the movement with TextUs.Biz to provide the “Receptionist in a Box.” This combined solution offers all the components necessary to “staff” a front desk, in one simple package. Salt Lake City, UT (PRWEB) October 17, 2013 With the significant expansion of the mobile application …
Featured Business: LevelUp iPad Receptionist
Are you a startup company? We’re a startup too so we totally understand the need to have the coolest, most modern space to work in. What’s cooler than having a virtual iPad Receptionist waiting to greet your visitors? SMS and email notifications? A better way to keep track of office deliveries? A sleek and sexy user interface? Well, how about all of …
Visitor Management for Coworking Spaces
As a co-working space, it can be hard to keep track of employees and which organization they belong to and tracking one of those employees down can be a hassle. Why not implement an iPad Receptionist? It’s modern, hip, and an effective way to great visitors and locate staff using only an iPad. Have visitors reach your staff via email …