Businesses need to focus on having a strong front desk check-in experience. The podcast covers best practices for a front office.
The Receptionist for iPad Version 3.0: More Customizable Than Ever!
While you were hopefully enjoying a relaxing summer vacation on a tropical isle, the Engineering team at The Receptionist was hard at work making your office check-in process even more awesome. Version 3.0 includes many more button options so that you can create an even more highly customized check-in process for your visitors. Read on for more details, along with …
Your Lobby’s Role in Office Security
As the first point of contact with your office visitors, your lobby plays an important role in setting a welcoming tone and communicating your brand image. It’s also absolutely crucial to office security. A secure reception area can improve employee safety, protect customer privacy, and even thwart major security breaches. Read on for tips on how to make your lobby …
Does Your Visitor Experience Make (or Break) Your Brand Image?
When it comes to visitor experience, first impressions are everything. As soon as clients walk into your office, you want them to see who your company is and why they should want to work with you. In other words, your visitor experience can make—or break—your brand image. In a previous post, we touched on some ways technology can help build …
5 Common Office Tasks You Can (and Should) Automate
A small investment in automation can save you hundreds of hours in the long run. Automating common tasks reduces mistakes and frees up workers to focus on more important assignments. It also improves your bottom line. Here are some practical strategies to automate your workplace. Data back-up Automatically backing up your data ensures that you’ll always have access to complete, up-to-date files, even if something …
Our Top 5 Most-Read Articles of 2015
We hope you’ve found great resources on our site this year. Just in case you missed one, here are our five most popular posts of 2015. Did You Know Your iPad Could Do This? 11 iPad Features Most People Never Use Swipe between apps? Shake to undo typing? This article explains 11 iPad features you might not know about that …
3 Receptionist Software Tools You Need for 2016
Your front desk staff works hard. They’re your company’s front line for customer-facing communication in person, online, and over the phone — sometimes all at once. Here are three software tools that will help them work more efficiently in 2016. Data Entry and Contact Management If your front office is still using paper forms, try Canvas. Canvas turns forms — …
7 Best Practices for Visitor Sign-In Sheets
Is your company among the 40% that use paper sign-in sheets to track visitors? If so, your visitor sign-in sheet is probably the first thing people encounter when they enter your office, and maybe the last thing they see before they leave. This might not seem like a huge deal, but your sign-in/sign-out system actually says a lot about your …
Who’s Watching Your Front Desk? [Infographic]
We asked receptionists, office managers, and executive assistants a few questions about how their front offices work. See how their answers stack up to yours.
91 Newsletter Ideas for Office Managers
So, you’ve gathered email addresses, signed up for an email service provider, and promised everyone in the office a weekly or monthly newsletter. The only question left is: What the heck are you going to write about? Here are 91 newsletter ideas to keep the content flowing. Letter from the President or CEO. A letter from someone at the top …
Free Newsletter Templates: 11 Best Sites for Office Managers
A digital newsletter is an excellent way to stay top of mind for your customers and prospects. Whether it’s a daily digest (think: news organizations), a weekly wrap-up (for sites and blogs that publish often), or a monthly update (most any other business), a newsletter facilitates engagement and communication with your audience. Here are 11 sites that have free email …
Visitor Management System Best Practices
Visitor management systems improve the flow of visitors through your office while also reducing the administrative burden and increasing security. Here are seven best practices for implementing a visitor management system. Choose a user-friendly system Yes, a visitor management system benefits you by improving office productivity and security. But it is also one of the first interactions visitors will have …