6 Ways to Build a Better Workplace Environment for Your Employees
Looking to create a better workplace environment for your employees? In this post, we share tips you can incorporate now.
Should Your Employees Sign In at the Lobby?
Should your employees sign in at the lobby? In this article, we look at the benefits of implementing a lobby employee sign-in process.
How to Use Empathy to Improve Your Customer Service
How do you use empathy in customer service? In this post, we share best practices for improving your customer service by being more relatable.
Should You Use Video to Improve Your Customer Experience?
Can you use video to improve your customer experience? In this post, we explore how you can incorporate video to build trust with your customers.
10 Essential Tips for Checking In Your Visitors
What are the top tips for checking in your visitors? In this post, we share ways to improve your visitor’s check-in experience.
The Benefits of Maintaining a Physical Office
Should you keep a physical office? Here, we look at the biggest benefits you’ll gain from keeping your office doors open for both your customers and team.
How to Create a More Sustainable Workplace
Need help creating a sustainable workplace? In this post, we look at simple ways to go green in your organization.
Pros and Cons of Hybrid Work
Is the hybrid work model right for your organization? In this post, we explore the benefits of hybrid work and some of the biggest challenges.
How to Improve Your Hot Desking Process
Looking for ways to implement and/ or improve your hot desking program? In this post, we share essential tips for adoption and success.
COVID-19 in the Workplace: How to Continue to Protect Your Employees and Visitors in 2022 and Beyond
In this post, we share tips for protecting your workplace post-pandemic. Here’s how to keep your employees and visitors safe in 2022 and beyond.
Bring Employee Supremacy to Your Company
On this episode, we talk about how you can become an employee-centered company
Humanizing Your Message
No one wants to feel like a robot. Our director of marketing shares examples of how you can make your brand messaging more human.
Employee Supremacy: How Has it Impacted the Team and the Company
On this episode, we share stories about how employee supremacy has impacted our team.
How Supply Chain Woes Have Affected Sales
On this episode, we talk about our experiences with supply chain issues during the pandemic.
Real-Life Examples of Employee vs Shareholder Supremacy
On this episode, we share real stories about why employee supremacy is the only way to be an employee-centered company.
Creating a Successful Hybrid Office Model
In this episode, we discuss long-term approaches to establishing a hybrid work policy.
How Clear Values Enhance Business
On this episode we’re talking about why it’s important for companies to be clear on their values.
Being Bold: Creating Humanized Connections Through Marketing
In the world of traditional marketing, finding opportunities to be bold and create humanized connections can set you apart from your rivals. Learn more about The Receptionist at https://hubs.ly/H0-HP680
Innovation is Everybody’s Business
Being innovative can feel like a challenging task and something that only certain people can be. But guess what? Innovation is everybody’s business. Learn more about The Receptionist at https://hubs.ly/H0-HP680
How We Gather and Utilize Customer Reviews and Featured Business Stories
We love happy customers-- using customer reviews and featuring businesses on our site allow us to highlight our customer’s stories. Learn more about The Receptionist at https://hubs.ly/H0-HP680
The State of Marketing in 2021
On the podcast, we’re talking about the state of marketing in 2021: the strategies we invest in and some considerations you’ll want to make.
The Synergy of Simon Sinek’s Infinite Game and The Receptionist
When we learned about Simon Sinek’s concepts about business and leadership being an infinite game, we realized the synergy with how we operate.
How Standups Enhance Communication and Connection
At The Receptionist, we use standups over slack and zoom (and eventually in person) to enhance communication and connection within the team.
When Are You No Longer a Startup?
Many founders wonder “When are you no longer a startup?” Our Founder discusses this idea on the podcast.
How the Vision Traction Organizer (VTO) Transformed Our Business
The Vision Traction Organizer (VTO) is a tool our team has used for several years that has transformed our business. Here’s how.
Enterprise Sales Growth in 2020 (The Year We Were Not Expecting)
On the podcast, we chat about our enterprise sales growth in 2020: what changed, what we learned, and where we’re going.
Let’s Grow!…Meet Our Growth Team
Having a growth team allows you to make the time to focus on a critical area of your business: growth. We talk about what, why, and how on the podcast.
Pivoting Our Marketing Plans
Pivoting our marketing plans was necessary as COVID-19 emerged. Learn how we continued to move forward and how we adjusted our marketing efforts.
Adjusting to Meet Customer Needs
When it comes to adjusting to meet customer needs, we take an approach that’s collaborative with our customers and within our team.
Aligning Your Perks and Benefits with Company Culture and Values
Employee benefits and perks are important, but ideally they’re aligned with your company culture and values and enhance an employee’s experience.
How to Nail Your Job Hunt
Our newest hires share how to nail your job hunt and give insight into the hiring process at The Receptionist.
Is The Customer Always Right?
When it comes to customer requests, is the customer always right? We chat on the podcast about our approach.
How do you Measure Customer Happiness?
Measuring customer happiness is important for businesses- here’s how we do that in a meaningful way.
How The Fielding Group Helps Businesses Scale and Get Clear on Company Culture
Nick Bradley from The Fielding Group shares about helping businesses scale and the importance of company culture.
Writing Like Your Customers Talk
When you’re a business you want to create content that connects and write like your customers talk.
When Sales and Marketing Work Together, Growth is Exponential
When your sales and marketing teams work together toward the same goals, growth is exponential. Here’s how we do it.
Our Journey to Predictable Revenue
As a bootstrapped startup, predictable revenue is our goal. Our president, Andy Alsop, shares what predictable revenue is and where we are on the journey.
How Not to Annoy People with Your Sales Pitch
At The Receptionist, we approach sales a bit differently; no sales pitches, but rather genuine conversations with people.
How Roles Change at a Startup
Roles at a startup often change and evolve. We talk about how our Inside Sales Rep’s role has changed at The Receptionist.
How We Know When to Bring Sharpshooters Off the Bench
Startups can benefit from a CFO but may not be able to afford one; a Fractional CFO Firm may be what you need.
Inside the Head of a Marketer at a Bootstrapped Tech Startup
If you wanted to know what marketing is like at a bootstrapped tech startup, this podcast is for you.
How The Receptionist has Grown through Bootstrapping It
Bootstrapping it as your company grows can allow you to maintain the culture and goals that are important to you and your business.
Good Customer Service Isn’t Good Enough: Go Radical with Your Support
Customer support is often a business’s focus, but good customer service isn’t enough. We introduce radical customer service and how to achieve it.
What’s Your Office’s First Impression?
Have you ever walked into an office and gotten a bad first impression? We have, and that can have a damaging effect for a company.
First impressions count. I’m not just talking about whether your shirt is clean or you’ve…
New Feature: Visitor Badge Printing!
Need to easily identify who’s visiting your office? Custom visitor badge printing is now available for The iPad Receptionist! From the visitor name to who their visiting, along with date and time, you can fully customize your badges complete with your…
Featured Business: TechStars – iPad Receptionist
This weeks featured Business is TechStars Boulder. One of our very early beta testers here in Boulder with the Receptionist app, TechStars actually uses the app in tandem with their receptionist Christine. The reason they love having an iPad Receptionist…