When Your Customers Want Something Else
When customer requests come in, here’s how The Receptionist handles them as a bootstrapped startup with a small engineering team.
All-Staff Meetings: How The Receptionist Makes Them Not Suck
Want to have great staff meetings but not sure how? We cover how to make sure your all-staff meetings don’t suck.
Spotlight on Sarah Suzuki from Chicago Compass Counseling
Sarah Suzuki, LCSW from Chicago Compass Counseling shares about growing her therapy practice and how The Receptionist has helped her business.
Inside the Head of a Marketer at a Bootstrapped Tech Startup
If you wanted to know what marketing is like at a bootstrapped tech startup, this podcast is for you.
How we Hire: Our Search for a Director of Sales
Hiring employees is an important process for any company; learn from our experience about how to get great people for your business.
How The Receptionist has Grown through Bootstrapping It
Bootstrapping it as your company grows can allow you to maintain the culture and goals that are important to you and your business.
Check Yo Self!
Businesses need to focus on having a strong front desk check-in experience. The podcast covers best practices for a front office.
You Know Your Receptionist Needs a Break When…
Being a front office receptionist entails a lot. On the podcast, we discuss receptionist roles, responsibilities, and what happens when the receptionist is overwhelmed.
Spoiler Alert: Security and Compliance are Important
Businesses need to prioritize security and compliance; The Receptionist can support your efforts to remain secure and compliant within your industry.
Company Culture and Dealing with PND Syndrome
Positive company culture is critical for your employees and customers. Learn about the values and culture of The Receptionist and dealing with PND Syndrome.
Before You Purchase Your Software, Consider the Jobs To Be Done
Before you make a purchase, consider the jobs that you hire that product or service to do. We cover why jobs to be done matters for our company and yours.
Good Customer Service Isn’t Good Enough: Go Radical with Your Support
Customer support is often a business’s focus, but good customer service isn’t enough. We introduce radical customer service and how to achieve it.
From Old School to New School.
We’re talking about why to shift from old school to new school ways of running your front office, including using visitor management software.
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