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Home Episode
Hiring Employees

Hiring a Director of Sales- An Update

Michael Ashford February 12, 2019

Hiring employees takes time and patience. Here’s what happened when we searched for a Director of Sales for The Receptionist.
Hiring ProcessHuman ResourcesSales Director
Support Working Parents

How We Support Parents at The Receptionist

Michael Ashford January 29, 2019

Supporting parents at work is an important part of the culture at The Receptionist. Check out how we support working parents.
Corporate CultureFamilyWorking parents
Company culture

Team Building That Actually Builds

Michael Ashford January 15, 2019

When it comes to team building at your startup, it’s actually all about the company culture and the people.
Corporate CultureTeam BuildingTeam Management
TechPlace Burlington, ON

Spotlight on: TechPlace

Michael Ashford January 2, 2019

Learn about TechPlace in Burlington, ON, Canada- more than just office space, TechPlace supports new and growing companies.
Burlingtonoffice technologyTechPlace
Working Remotely

The Receptionist’s Stance on Working Remotely

Michael Ashford December 18, 2018

When company culture and customer service are critical, here’s how working remotely is handled at The Receptionist
Company CultureTeam ManagementWorking Remotely
Holidays at a startup

How The Receptionist Handles the Holidays

Michael Ashford December 4, 2018

Ever wondered how the holidays at a startup tech company are handled? We talk business and time-off on this episode of The Check-In.
Holidaysvisitor managementvisitor management software
Customer requests

When Your Customers Want Something Else

Michael Ashford November 20, 2018

When customer requests come in, here’s how The Receptionist handles them as a bootstrapped startup with a small engineering team.
Customer RequestsCustomer ServiceCustomization
Great staff meetings

All-Staff Meetings: How The Receptionist Makes Them Not Suck

Michael Ashford November 6, 2018

Want to have great staff meetings but not sure how? We cover how to make sure your all-staff meetings don’t suck.
Staff MeetingTeam Managementtechnology
The Receptionist for Therapists

Spotlight on Sarah Suzuki from Chicago Compass Counseling

Michael Ashford October 23, 2018

Sarah Suzuki, LCSW from Chicago Compass Counseling shares about growing her therapy practice and how The Receptionist has helped her business.
CounselingReceptionistSarah Suzuki
Marketing Tech Startup

Inside the Head of a Marketer at a Bootstrapped Tech Startup

Michael Ashford October 9, 2018

If you wanted to know what marketing is like at a bootstrapped tech startup, this podcast is for you.
BootstrapbusinessTech Startup
Hiring employees

How we Hire: Our Search for a Director of Sales

Michael Ashford September 25, 2018

Hiring employees is an important process for any company; learn from our experience about how to get great people for your business.
Hiring ProcessHuman Resources ManagementRecruitment
Bootstrapping It

How The Receptionist has Grown through Bootstrapping It

Michael Ashford September 11, 2018

Bootstrapping it as your company grows can allow you to maintain the culture and goals that are important to you and your business.
BootstrappingbusinessGrowth
Front desk check-in

Check Yo Self!

Michael Ashford August 28, 2018

Businesses need to focus on having a strong front desk check-in experience. The podcast covers best practices for a front office.
check-infront deskoffice management
Receptionist roles

You Know Your Receptionist Needs a Break When…

Michael Ashford August 14, 2018

Being a front office receptionist entails a lot. On the podcast, we discuss receptionist roles, responsibilities, and what happens when the receptionist is overwhelmed.
Front OfficeReceptionistResponsibilitiesRoles
Security and compliance

Spoiler Alert: Security and Compliance are Important

Michael Ashford July 31, 2018

Businesses need to prioritize security and compliance; The Receptionist can support your efforts to remain secure and compliant within your industry.
ComplianceReceptionistsecurity
Company Culture

Company Culture and Dealing with PND Syndrome

Michael Ashford July 17, 2018

Positive company culture is critical for your employees and customers. Learn about the values and culture of The Receptionist and dealing with PND Syndrome.
Corporate CulturePerson Nearest the Door SyndromePND syndrome

Before You Purchase Your Software, Consider the Jobs To Be Done

Michael Ashford July 3, 2018

Before you make a purchase, consider the jobs that you hire that product or service to do. We cover why jobs to be done matters for our company and yours.
jobs to be doneJTBDSoftwarevisitor management

Good Customer Service Isn’t Good Enough: Go Radical with Your Support

Michael Ashford June 19, 2018

Customer support is often a business’s focus, but good customer service isn’t enough. We introduce radical customer service and how to achieve it.
businessRADICAL Customer Servicevisitor management

From Old School to New School.

Michael Ashford June 5, 2018

We’re talking about why to shift from old school to new school ways of running your front office, including using visitor management software.
New SchoolOld SchoolParadigm Shiftvisitor management software
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Recent Posts

  • Feature Release: Reach everyone in your office with Broadcast Notifications
  • How Therapists Are Using The Receptionist for iPad in Their Practices
  • Feature Release: Less lobby stress with assigned deliveries
  • Visitor Compliance for Manufacturing: What is it exactly?
  • A Beginner’s Guide To Becoming A Clinical Supervisor

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