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Home Podcast
Company Culture

Company Culture and Dealing with PND Syndrome

Michael Ashford July 17, 2018

Positive company culture is critical for your employees and customers. Learn about the values and culture of The Receptionist and dealing with PND Syndrome.
Corporate CulturePerson Nearest the Door SyndromePND syndrome

Before You Purchase Your Software, Consider the Jobs To Be Done

Michael Ashford July 3, 2018

Before you make a purchase, consider the jobs that you hire that product or service to do. We cover why jobs to be done matters for our company and yours.
jobs to be doneJTBDSoftwarevisitor management

Good Customer Service Isn’t Good Enough: Go Radical with Your Support

Michael Ashford June 19, 2018

Customer support is often a business’s focus, but good customer service isn’t enough. We introduce radical customer service and how to achieve it.
businessRADICAL Customer Servicevisitor management

From Old School to New School.

Michael Ashford June 5, 2018

We’re talking about why to shift from old school to new school ways of running your front office, including using visitor management software.
New SchoolOld SchoolParadigm Shiftvisitor management software
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