How Unspoken Expectations Undermine Quality of Work

Michael Ashford

The FABRIC - a podcast from The Receptionist
The FABRIC
How Unspoken Expectations Undermine Quality of Work
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Aaron Ferguson is a former product manager who became a leadership coach after years of watching how the things leaders don’t say affect employees’ sense of worth, value, and ability. Aaron discusses how unspoken expectations, or what Aaron calls stealth expectations, can determine a company’s direction both good and bad, and what happens when we inadvertently celebrate metrics over people.

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