How to be Authentically Imperfect

Michael Ashford

This episode features a compelling conversation about what it means to be authentically yourself and how to look for and hire for authenticity.

How Employee Supremacy Humanizes the Customer Experience

Michael Ashford

Rain Hyneman from our Customer Experience team joins Michael in the studio to discuss what Employee Supremacy means to front-line staff working in an organization — customer support — that can sometimes get caught up in Shareholder Supremacy metrics and tactics.

How to thrive as an executive assistant

Michael Ashford

This episode features a conversation with Brooke Bastain, an executive assistant who, as she puts it, sort of "fell into the role" at one of her early employers. But she has since thrived as an executive assistant and is now more than 4 years into her EA position at a Denver-based software company called Conga.
Challenging the 40-hour work week

Challenging the 40-hour work week

Michael Ashford

Joe Sanok is the author of the book "Thursday is the New Friday," where he advocates for more of us to find ways to get out of the construct of the typical 9-to-5, 40-hour work week, to create space to be more creative, to launch side hustles, to rejuvenate our minds and bodies, and in the end, actually accomplish more while enjoying our lives.

Addressing Hiring Biases

Michael Ashford

What is hiring bias and how might it be affecting your company? On today’s episode we talk about how to do the difficult work of addressing bias in hiring situations.

What About Our Rivals?

Michael Ashford

On the podcast we talk about our rivals, not competitors, and how we consider them in our sales and marketing departments. Learn more about The Receptionist at https://hubs.ly/H0-HP680