Visitor Management Topics | The Receptionist Blog

Featured Manufacturing Business – Modus Advanced

Modus Advanced is a leading manufacturer and supplier of die cut gaskets, custom molded rubber, and other materials used in industries such as automotive, medical, defense, agriculture, and construction. Although they are a small company, operating out of their California…

Win a Free Massage for You and Everyone in Your Office

Do you need a massage? Silly question. Of course you do!! And so does everyone you work with. With the holidays and end-of-year deadlines approaching, we all feel a little pressure this time of year. That’s why The Receptionist is…

Featured Business: Merrick Academy Charter School

As the first and longest-running public charter school in Queens, New York, Merrick Academy has to keep up with changing trends so it can continue serving its students and their families effectively. When Merrick Academy noticed that its reception area…

3 Types of Software Modern Manufacturers Should Invest In Today

You already have ERP software, inventory software, and supply chain management software. But what about the non-production aspects of your business? Do you still use handwritten logs and ledgers? Do your salespeople still keep lead and customer information in their…

Featured Business: Fairfield County Bank

Since 1871, Fairfield County Bank has been serving its community in scenic southwestern Connecticut. While the banking business has gone through innumerable changes over last 145 years, Fairfield County Bank continues its commitment to service that’s personal and efficient. When…

New Feature: Customized Voice Prompts

Can I customize the audio prompts that visitors hear? Absolutely!…

New Features: Pre-Registration and Returning Visitor Check-In

A few weeks ago, we launched The Receptionist for iPad version 3.0. (Missed the announcement? Check it out here). But today is the BIG announcement! Today, we’re rolling out two huge new features to make your visitors’ check-in even…

Creating An Effective Receptionist Job Description

Receptionist Job Description: How to Optimize Your Front Desk Efficiency

Your reception area is the first point of contact for office visitors. As such, it plays a key part in creating a positive impression of your business, and helping reduce office traffic. While many offices are shifting toward digital reception—more…

17 Office Design Blogs You Should Read and Follow

It’s no secret that office design can either enhance or dampen your company culture. Ultimately, the best design for your office is the one that reflects your values and meets your company’s and your employees’ needs. To help you…

The Receptionist for iPad Version 3.0: More Customizable Than Ever!

While you were hopefully enjoying a relaxing summer vacation on a tropical isle, the Engineering team at The Receptionist was hard at work making your office check-in process even more awesome. Version 3.0 includes many more button options so that…

13 Things You Didn’t Know Your iPad Could Become

Your iPad is already your favorite movie theater, cookbook, and gaming console. But that’s just the start of what it’s capable of. Download an app and your iPad can turn into anything from a fish tank to a receptionist. Here…

How to Write a Great Visitor Policy for Your Office

Clear visitor policy is vital to the security of your employees, clients, and workplace assets. It keeps your workers safe, your equipment secure, and your confidential information, well, confidential. Of course, the nature of your visitor policy will depend on…

Visitor Management and Regulatory Compliance: What You Need to Know

We write a lot on this blog about the benefits of visitor management systems for today’s offices, focusing mostly on productivity, brand image, and security. But for companies in some industries, a visitor management system isn’t just…

Featured Business: eOriginal

eOriginal is the trusted expert in digital transaction management solutions, specializing in the post-execution management of financial asset documentation. As a result of its continuing success, eOriginal has recently transitioned into a larger office space to accommodate its growing staff. …

Avoid These 3 Privacy-Killing Mistakes in Your Office

Network and data security grab lots of headlines, but it’s important to protect customers’ privacy in your physical office space as well. Guarding your clients’ confidentiality in every way is vital to building trust and loyalty. Here are three things…

Featured Business: Sungevity

One of the largest full-service solar companies in the U.S., Sungevity is a trendsetter. Since 2007, they’ve helped homeowners and small businesses navigate the burgeoning industry. They shepherd clients through the entire process of going solar: from design and permitting,…

Your Lobby’s Role in Office Security

As the first point of contact with your office visitors, your lobby plays an important role in setting a welcoming tone and communicating your brand image. It’s also absolutely crucial to office security. A secure reception area can improve…

Are Your Competitors Using Your Visitor Log to Spy on You?

We all know that a visitor log is crucial for office security. But could a written log threaten the privacy of your customers? The answer is “yes”! Imagine this: You’ve been developing a breakthrough product in a competitive field.…

Introducing The Receptionist

This summer has been full of excitement for us. We’ve redesigned our app, released a ton of new features, and seen amazing growth in our business. But all of these things pale in comparison to the news…

7 Overlooked Opportunities for Enhancing Your Brand Image

Managing perception of your company is more than just slapping a logo on a product or creating a solid website. To build and maintain a strong brand image, you’ll want to use all the tools at your disposal. Here are…

5 Ways to Build a Stronger Brand Image

We’ve posted several articles recently about brand image — from why it image matters to how to enhance your brand image through office technology, visitor experience, and more. But developing a brand image isn’t a one and done.…

Does Your Visitor Experience Make (or Break) Your Brand Image?

When it comes to visitor experience, first impressions are everything. As soon as clients walk into your office, you want them to see who your company is and why they should want to work with you. In other words,…

How We Grew Our SaaS Business by 4x in 15 Months

By Andy Alsop, The iPad Receptionist President and CEO I became President and CEO of The iPad Receptionist in April 2015. Since then, business has exploded, with both the number of locations using the software and our MRR (monthly recurring…

Featured Business: CCS Presentation Systems

Celebrating their 25th anniversary this year, CCS Presentation Systems has a long track record of being at the forefront of technology. They offer a full range of audio-visual integration services, including design, installation, training, and maintenance for everything from AV…

How to Enhance Your Brand Image with Office Technology

Satisfied clients and employees are your most effective brand ambassadors. Their experiences in your office space are often a major part of how they interact with your company, and thus how they think about your brand. So when you choose…

Why Your Brand Image Matters

Brand image is one of the most important ways you can build value and distinguish your company from competitors. Business is becoming ever more digital. That means customers have an increasingly wide array of options for where to purchase goods…

Feature Update: User Permissions, Badge Printing, and Multiple Choice Questions

Once again, our engineers have been hard at work on new features to make your experience with The iPad Receptionist even better. Here’s what we’ve got for you this time. Set user permissions for different members of your team Many…

Get Ready for Even More “Wow”: The App is Getting a New Look

In conversations with customers, we hear over and over that The iPad Receptionist doesn’t just help their office run more smoothly. It also adds a wow factor to the front desk experience. Well, get ready for even more “wow.”…

7 Emerging Trends in Modern Office Management

With rapid developments in technology and an ever-evolving workforce, office management strategy is constantly changing. So what do you need to know to keep your finger on the pulse and ensure you are managing your workspace in the most efficient…

How to Choose Office Technology That Supports Your Business Strategy

With the myriad options available, choosing office technology can seem like a daunting task. You can narrow your search by focusing on the technology that best supports your business strategy. Here are some ideas to get you started. Create a…

Featured Business: Robinson Bradshaw

Robinson Bradshaw places a high value on their office security and their clients’ privacy. The North Carolina-based corporate law firm has been providing legal services to clients across the country since 1960. And along the way, they’ve picked up some…

5 Common Office Tasks You Can (and Should) Automate

A small investment in automation can save you hundreds of hours in the long run. Automating common tasks reduces mistakes and frees up workers to focus on more important assignments. It also improves your bottom line. Here are some practical strategies to automate your workplace.…

Press Release: Fitness Center Discovers New Technology to Manage and Grow Business

High-end fitness and training studio Vault Fitness Center manages its visitors, building, and brand with The iPad Receptionist, an innovative iPad-based visitor management system DENVER, CO, June 2 — Vault Fitness Center is both a 24-hour members-access gym and an…

Featured Business: Upland Software

Since its founding in 2010, Upland Software has been at the cutting edge of cloud enterprise solutions. And by any measure, Upland offers an impressive array of them. Tools for managing projects, workforces, and IT investments? Check. Automation software? Check.…

5 Ways Technology is Transforming the Workplace

Successful businesses are always on the lookout for current and future trends in technology. Read on for five ways technology is transforming today’s offices. Flexible work practices Studies show that employees are more satisfied and effective when they get to…

3 Ways Your Office Design Affects Your Bottom Line

According to a recent report, only 55% of workers say that the design of their workplace enables them to work productively. And just 49% say their office is a place they feel proud to share with visitors. Clearly, companies…

How to Make Your Office Space Reflect Your Office Values

Of course it’s important for your physical workplace to be functional and engaging. But, as marketing strategist Ivana Taylor notes, that space is also an important part of your overall brand. Visitors and employees alike see your office…

Featured Business: Martensen IP

Intellectual property (IP) law firm Martensen IP more than understands the importance of privacy. Their services focus on identifying and securing the rights that make companies competitive—patents, trademarks, copyrights, and trade secrets. Located in Colorado Springs, CO, Martensen IP serves…

More Exciting New Features

At The iPad Receptionist we don’t just see our software as a cookie cutter product that you purchase, start up, and use. We see it as an experience between you and us, and you and your visitors. This customizable approach…

Does Your Office Look Like a Place Millennials Want to Work?

Several studies, like this one from Bentley University, show how Millennials are shaping the modern workplace. 86 million millennials will be in the workplace by 2020. So what are they looking for, and how can you keep them…

Does Your Office Technology Put People First?

Trends and technologies come and go, but people are a constant in all aspects of your business. Whether those people are customers or employees, if you’re not putting them first, chances are good your efforts will fail. So how…

How to Improve Your Company Culture Through Office Design

Your company culture has a huge effect on your bottom line. Studies show that happy employees are more productive, stay longer at their jobs, and help the companies they work for outperform the competition. There are many…

Adding That Wow Factor to Your Front Desk Experience: An Interview with TripAdvisor’s Jessica Moore

In this series, The iPad Receptionist users share their experiences. Jessica Moore, from TripAdvisor travel planning and booking site, reflects on how The iPad Receptionist saves employees time and impresses office visitors. Why did you first consider using The iPad…

Featured Business: Precise ParkLink

Our customers include some of the most innovative leaders in their respective industries. That is certainly true of Precise ParkLink, which has been a leader in the Canadian parking industry for two decades. If you’ve ever used a Pay…

7 Pitfalls to Avoid When Redesigning Your Office Space

The need to boost employee engagement is spurring talk about the importance of office design. From the unwitting invention of the cubicle to the many variations on an open plan, the workplace environment remains endlessly fascinating. As the nature of…

Feature Update: Portrait and Landscape Views Now Available

We’ve had numerous customers ask, “Why can’t I use The iPad Receptionist in portrait view?” Until now, we’ve had to say that the app was only available in landscape. Well, those days are gone! Now you can use The iPad…

5 Reasons You Need an iPad Receptionist Even If You Have a Real, Live Receptionist

We sometimes hear comments like, “We already have a receptionist. Why do we need an iPad Receptionist?” That’s a great question. The answer is that despite the name “The iPad Receptionist,” we aren’t actually suggesting that this software can replace…

10 Secrets of Great Workspace Design

Remote workers, startup culture, and mobile technology are revolutionizing the spaces where we meet, collaborate, and work. Open plans aren’t one-size-fits-all, and an increasingly nomadic workforce renders permanently allocated spaces impractical. Here are 10 tips to help you achieve maximum …

7 Tips for Moving Your Business to the Cloud

You know the benefits of doing business in the cloud. But are you ready to make a conscious, company-wide move? Before you do, it pays to carefully consider questions of cost, security, availability, and maintenance. Here are seven tips…

5 Things Your Technology Says About Your Company

We all know the importance of nonverbal communication. In business, the nonverbal signals you send can make or break your brand. Your choice of technology falls into that nonverbal category. It reflects your company’s values and personality, so it’s…

Feature Update: Referral Program, Branding, and Slack Integration!

We’ve been hard at work making your iPad Receptionist experience the best it can be! Here are three new things we wanted you to know about. New Customer Referral Program So many customers have referred someone to The iPad Receptionist…

Got Answers to These 10 Visitor Management Questions?

Do you collect data about who visits your office? If not, you could be missing out on information that could help you understand what happens in your company on a daily basis. Here are 10 important questions you should try…

21 Coworking Blogs You Should Read

At the dawn of 2016, coworking communities personify the flexibility and creativity necessary to succeed in today’s professional climate. Staying connected in a distributed workforce also requires a lot of listening. We know you’re busy, so we’ve taken the…

9 Modern Office Overhauls

The secret of modern office design is keeping it minimal and functional. Lighting, storage, and seating all play a part in encouraging active brain function and creating a positive environment for both employees and clients. Here are 9 fresh and…

Our Top 5 Most-Read Articles of 2015

We hope you’ve found great resources on our site this year. Just in case you missed one, here are our five most popular posts of 2015. Did You Know Your iPad Could Do This? 11 iPad Features Most People Never …

3 Receptionist Software Tools You Need

Your front desk staff works hard. They’re your company’s front line for customer-facing communication in person, online, and over the phone — sometimes all at once. Here are three software tools that will help them work more efficiently in 2016.…

New Features: Contact Notification and Visitor Detail Page

Everything surrounding contact notification and the visitor detail page has gotten a significant upgrade. Check out these beautiful new visitor detail pages! Note the integrated chat client in every version of the Visitor Detail page. Now you can chat with…

7 Best Practices for Visitor Sign-In Sheets

Is your company among the 40% that use paper sign-in sheets to track visitors? If so, your visitor sign-in sheet is probably the first thing people encounter when they enter your office, and maybe the last thing they see before…

7 Tips to Make Your Office Holiday Party Awesome

Everyone’s been there. The awkward holiday gift exchange where you get the box of balled-up newspaper or peanut shells. Your supervisor throws a feather boa around your neck and forces you to sing “Santa Baby.” Someone’s caught kissing behind the…

5 Major Office Security Fails That Could Have Been Prevented

We recently conducted a survey of receptionists and office managers. Almost 50% of respondents said their offices have no form of visitor sign-in required for entry to their buildings. A visitor sign-in system may not stop a criminal mastermind, but…

New Features: More Visitor Contact Fields and Multiple NDAs

Ready to start collecting visitor emails and phone numbers when they check in at your office? We thought so. How about managing multiple NDAs for different visitor types? We got you covered there as well. Take a look at the…

New Features: Custom Emails, Visitor Log Data, and More!

Take a look at the newest feature release from The iPad Receptionist. We listened to your requests and have built some new customizations to help you give your visitors a great experience.…

21 Event Ideas for Coworking Spaces

It’s no wonder that the popularity of coworking spaces is exploding. They give freelance, remote, and independent workers the opportunity to network, collaborate, and chat around the proverbial water cooler. It’s all about creating a community that can bring together…

91 Newsletter Ideas for Office Managers

So, you’ve gathered email addresses, signed up for an email service provider, and promised everyone in the office a weekly or monthly newsletter. The only question left is: What the heck are you going to write about? Here are 91…

5 Reasons Your Visitor Management System Belongs in the Cloud

You’ve taken your accounting to the cloud with QuickBooks Online, your communication into the cloud with Gmail and Slack, and your customer service into the cloud with Zendesk. Is it time to take your visitor management into the cloud? There…

7 Costly Mistakes Your Business is Making

Are budget leaks slamming your bottom line? Are you spending money on things you aren’t sure are valuable? No one likes to waste money, especially in business, where it can mean the difference between Christmas bonuses and Christmas layoffs. Here…

21 Tips to Be More Productive at Work

The ultimate productivity hack is a bit like the Holy Grail — everybody’s looking for it, no one can find it. Or, perhaps, they are ignoring it. There are actually a ton of solid, time-tested and research-backed strategies to increase…

5 Ways to Improve Your Visitor Experience and Make the Most of Your iPad Receptionist

The experience your visitors have when they arrive in your office can make or break your reputation. Here are five ways to use your iPad Receptionist to improve your visitor experience, delight your guests, and reduce distractions in your office.…

How Secure is Your Office? (And How a Visitor Management System Can Help)

What are you doing about office security? I’m not talking computer security or network security (though those are certainly important!). I’m talking people-walking-into-your-office-and-taking-stuff security. Many companies today aren’t doing enough about security, particularly companies with open office plans, where employees…

How to Design Your Office for Maximum Productivity

When we look for ways to boost productivity, we often think of tools we use to work efficiently: automation technologies to save time, concentration strategies like the Pomodoro Technique, and so on. However, recent research has shown that…

Visitor Management System Best Practices

Visitor management systems improve the flow of visitors through your office while also reducing the administrative burden and increasing security. Here are seven best practices for implementing a visitor management system. Choose a user-friendly system Yes, a visitor management system…

5 Ways Visitor Management Systems Save You Money

For startups, small offices, and even large companies that don’t have receptionists, visitor management systems simplify visitor processing while providing an enhanced level of safety and security. On top of all that, they are enormously friendly to your bottom line.…

Virtual Receptionists, iPad Kiosks, and Other Tools for a Digital Office Transformation

Today’s digital revolution in offices is about more than just eliminating paperwork. It’s about providing employees with better tools and customers with better experiences. The digital revolution also helps small businesses benefit from the same tools and technologies that large…

How to Use Automation to Improve Office Productivity (Hint: Get Rid of Visitor Sign In Sheets)

Office and personal productivity tools are everywhere. Do a Google search and you will find endless lists of must-have software and mobile apps that claim to save you time and help you get more done. But do they really save…

What’s Your Office’s First Impression?

Have you ever walked into an office and gotten a bad first impression? We have, and that can have a damaging effect for a company. First impressions count. I’m not just talking about whether your shirt is clean or you’ve…

New Feature: Visitor Badge Printing!

Need to easily identify who’s visiting your office? Custom visitor badge printing is now available for The iPad Receptionist! From the visitor name to who their visiting, along with date and time, you can fully customize your badges complete with your…

Featured Business: TechStars – iPad Receptionist

This weeks featured Business is TechStars Boulder. One of our very early beta testers here in Boulder with the Receptionist app, TechStars actually uses the app in tandem with their receptionist Christine. The reason they love having an iPad Receptionist…

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