Whenever a visitor steps onsite at the 3,500-acre Fairborn Cement Company facility in Fairborn, Ohio, there are many safety precautions in place to ensure each guest’s on-site experience keeps them out of harm’s way.
Every visitor must go through a…
Company culture is extremely important to us- we’re sharing about the culture club we created at The Receptionist
When you’re a business you want to create content that connects and write like your customers talk.
Managing the hundreds of visitors that Bimbo Canada welcomes each week to its numerous offices dispersed all across Canada used to be a daunting task for Caitlyn Bannister.
Bannister is the Facilities and Leasing Coordinator for Bimbo Canada, a manufacturer…
At The Receptionist, we do goal setting a bit differently; check out how we do goals on this episode of the podcast.
These office security tactics can help your front desk staff with identifying potential threats.
Meet three more members of the team at The Receptionist where we chat about life inside and out of the office.
At Hynes Industries, a custom fabricator of roll formed, strip and wire metal products, every day sees numerous visitors pass through the doors of its expansive Youngstown, Ohio, headquarters and Painesville, Ohio, manufacturing plant.
The company buys and processes literally…
At The Receptionist, our core values are central to everything we do. Learn more about FABRIC with Jessica Marshall, Director of Customer Experience.
At Simplemente, a systems integrator to the media and entertainment industry in Mexico City, establishing a personal connection with each visitor that walks through its doors has been a top priority in the nearly two decades the company has been…
When your sales and marketing teams work together toward the same goals, growth is exponential. Here’s how we do it.
If you want to welcome office visitors the right way, you need to make them feel right at home. Here are a few easy ways to do that.
As a bootstrapped startup, predictable revenue is our goal. Our president, Andy Alsop, shares what predictable revenue is and where we are on the journey.
Visitor check-in design is a bit of an art and a bit of a science. Here’s how to design a visitor-check in flow that works for your office.
We’re chatting with our Sales Team at The Receptionist. Learn about team members, personally and professionally!
If you’re considering using ID capture to boost security and compliance, you could be putting your visitors’ privacy at risk. Here’s what to consider.
Andy Alsop, CEO of The Receptionist talks about Gino Wickman’s Entrepreneurial Operating System (EOS) and traction.
For many businesses, ensuring customer and client privacy is an enormous priority.
However, one area that often gets neglected when it comes to protecting sensitive information is the front desk.
Paper visitor log books. Customers that have to announce their…
At The Receptionist, we approach sales a bit differently; no sales pitches, but rather genuine conversations with people.
Nexis Wellness is a coworking space for health and wellness professionals. Founder Scott Zimmerman talks HIPAA compliance and The Receptionist.
Front desk management plays a huge role in the impression that visitors get of your office. To optimize that experience, you need fresh eyes and a new perspective.
The Receptionist for iPad has released to all customers the ability to allow guests to check in for their visit using a QR code on their mobile device.
With the QR code check-in option, pre-registered visitors or returning visitors will…
Get the know the leadership team from The Receptionist: President & CEO Andy Alsop, Director of Customer Experience Jessica Marshall and Director of Engineering, DeLynn Berry
The best visitor management for retirement homes includes initiatives to optimize privacy, safety, and administrative efficiency.
Creating a welcoming and uncomplicated experience from the moment a client walks in the door is paramount for most businesses.
When your clientele is made up of survivors of brain injuries, strokes, and concussions like that of Brain Injury Services…
Marcus, founder of Therapy Space- a coworking space for mental and behavioral health professionals- talks about his location and visitor management needs.
Roles at a startup often change and evolve. We talk about how our Inside Sales Rep’s role has changed at The Receptionist.
Substance Abuse Treatment Center Visitor ManagementThe key to effective substance abuse treatment center visitor management are to prioritize privacy, security, and safety.
The front office of a food manufacturing plant can be incredibly hectic, as vendors, contractors, deliveries, employees, and other guests come and go at all times.
Keeping track of everything and understanding who is going where — all while maintaining…
Therapy software can be a great way to automate therapy offices, from solo practices to larger institutions. Here are some of the tools and features to consider for your practice.
Startups can benefit from a CFO but may not be able to afford one; a Fractional CFO Firm may be what you need.
The Receptionist for iPad’s latest feature release offers our customers the ability to track employee check-in and check-out activity separate from visitors with a new Employee button type.
The Receptionist for iPad users have numerous different button types to choose…
Radical support is one key to keeping our customers happy, and that’s our best marketing strategy.
Facility management software can handle many important tasks, from managing assets to monitoring energy use. Start your search for software by establishing your priorities.
Tom Foster, Director of Sales, shares his experience of the hiring process at The Receptionist
Hiring employees takes time and patience. Here’s what happened when we searched for a Director of Sales for The Receptionist.
Supporting parents at work is an important part of the culture at The Receptionist. Check out how we support working parents.
Looking for sustainability tips for businesses? Here are some that can also save your business money in the long run.
Choosing visitor management software is an important job. Before you make an investment, get the answers to these questions.
When it comes to team building at your startup, it’s actually all about the company culture and the people.
Learn about TechPlace in Burlington, ON, Canada- more than just office space, TechPlace supports new and growing companies.
When company culture and customer service are critical, here’s how working remotely is handled at The Receptionist
Make the job of visitor management at your organization a little easier with this comprehensive list of daily tasks. Our visitor management checklist contains everything you need to know for scheduling, planning, and maintenance.
Ever wondered how the holidays at a startup tech company are handled? We talk business and time-off on this episode of The Check-In.
We often hear that our customers love all of the ways they can customize The Receptionist for iPad, and now, two new feature updates offer up even more ways to create a unique and well-rounded visitor check-in experience.
Dark Mode…
When customer requests come in, here’s how The Receptionist handles them as a bootstrapped startup with a small engineering team.
How much office space do you really need? We can’t give you an exact figure, but we can explain which variables you should consider.
We’re back with two new feature updates for The Receptionist for iPad that will make your visitor check-in experience even more efficient!
Custom email domains
With the release of the highly requested custom email domains feature, you can now add your…
Traditional paper visitor logs may seem simple and affordable at first glance, but they come with significant costs. By comparison, visitor registration apps offer features and advantages that can save offices more money.
Want to have great staff meetings but not sure how? We cover how to make sure your all-staff meetings don’t suck.
Sarah Suzuki, LCSW from Chicago Compass Counseling shares about growing her therapy practice and how The Receptionist has helped her business.
Visitor sign-in software should make your front desk run more smoothly, but without proper planning, the transition could cause some disruptions.
If you wanted to know what marketing is like at a bootstrapped tech startup, this podcast is for you.
Hiring employees is an important process for any company; learn from our experience about how to get great people for your business.
Great school office tools can make administrators’ jobs much easier. Here are five software programs developed just for educational institutions.
A strong manufacturing safety culture requires simplicity, consistency, and emotion. Here’s how to build safety culture at your plant.
Bootstrapping it as your company grows can allow you to maintain the culture and goals that are important to you and your business.
Your legal clients’ confidentiality is your responsibility. Don’t overlook these tactics to protect their privacy.
Food manufacturing emergencies can do a lot of damage to your bottom line. Here’s how to prepare for food manufacturers’ unique needs for emergency planning.
Businesses need to focus on having a strong front desk check-in experience. The podcast covers best practices for a front office.
Being a front office receptionist entails a lot. On the podcast, we discuss receptionist roles, responsibilities, and what happens when the receptionist is overwhelmed.
Businesses need to prioritize security and compliance; The Receptionist can support your efforts to remain secure and compliant within your industry.
The best industrial emergency planning requires a great planning team, careful consideration of the hazards facing your company, and thorough plans that are kept updated.
Positive company culture is critical for your employees and customers. Learn about the values and culture of The Receptionist and dealing with PND Syndrome.
Before you make a purchase, consider the jobs that you hire that product or service to do. We cover why jobs to be done matters for our company and yours.
Running a private health clinic can be complicated, but these software tools can make it easier.
Customer support is often a business’s focus, but good customer service isn’t enough. We introduce radical customer service and how to achieve it.
Any company that values its customers’ right to privacy should be paying attention to the GDPR and how it affects visitor check-in policies.
We’re talking about why to shift from old school to new school ways of running your front office, including using visitor management software.
Before you launch visitor management software in your office, make sure you’re ready by taking these steps.
Today, it’s more important than ever to make a good impression on office visitors. Putting someone in charge of managing those impressions can have a big impact on your company’s bottom line.
The receptionist role has changed a lot in the hundreds of years that people have filled it, but the role remains an important one in any organization.
New SaaS tools for businesses streamline hiring, onboarding, training, and other distracting processes for businesses.
Here are five great ideas for reception area styles, along with some suggestions on how to bring each one to life.
Make an impression on office visitors with a can’t-miss, statement-making feature for visitors to see as soon as they walk into the reception area.
eCycle Solutions, an Ontario-based electronics recycling and information technology asset disposition (ITAD) provider, prides itself on ensuring that when a customer’s electronics enter its facilities, they are recycled in a way that ensures data security, worker health and safety, and…
Make an extra effort for important office visitors. A little planning and some simple reception tactics make a big impression.
Whether or not there’s an official dress code in the employee handbook, your office’s silent dress code makes an impression. Is it the one you want to make?
If your visitor management system isn’t pleasant to use, it could backfire on your branding and automation efforts. Here’s how to test its usability.
Could it benefit your company to use some of the official security protocols required for hosting government cloud solutions?
You may know which technical skills your receptionist needs. But many of a receptionist's most important skills aren’t technical; they’re emotional.
If you hire a receptionist, they’ll likely be responsible for much more than checking visitors in. Here are some roles to consider.
There are a lot of ways to accidentally expose sensitive information to your company’s visitors.
Trust us: We’ve heard plenty of cringe-worthy stories on the topic from our customers. (There’s nothing like a confused, unescorted visitor stumbling into a confidential…
Denver Public Schools’ (DPS) Emily Griffith Campus is constantly brimming with activity. It gets anywhere from 500 to 800 visitors per day. In fact, the only building in Colorado that gets more visitors is the capitol building!
The campus is…
The cost of running a healthcare business continues to rise, making it difficult for providers to offer affordable services and still make a living. This situation prompted Nick Porterfield to develop a way to help healthcare providers reduce their office…
Clear visitor policy is vital to the security of your employees, clients, and workplace assets. It keeps your workers safe, your equipment secure, and your confidential information, well, confidential. Of course, the nature of your visitor policy will depend on…
