Featured Manufacturing Business – Optimum Design Associates

Bay Area-based Optimum Design Associates is a sophisticated printed circuit board design and assembly company whose client list includes Honeywell, Boeing, Intel, Applied Materials, and other tech firms on the leading edge of their respective markets.   Being an industry leader means optimizing all aspects of your organization. Up until the summer of 2014, Optimum Design had an unmonitored lobby …

Featured Business – Spa Suites on 116th

Located in Carmel, IN, Spa Suites on 116th is an innovative company that not only rents out suites to beauty professionals, but also provides them with extensive business support. This includes design, marketing, business coaching, and a host of other services. Owner Annemarie Greene launched this business model in August 2016, with the goal of creating “a smaller, more personal …

Featured Manufacturing Business – Modus Advanced

Modus Advanced is a leading manufacturer and supplier of die cut gaskets, custom molded rubber, and other materials used in industries such as automotive, medical, defense, agriculture, and construction. Although they are a small company, operating out of their California facility, make no mistake! They sell big around the globe. As a worldwide manufacturing provider, Modus recognized the need to …

Win a Free Massage for You and Everyone in Your Office

Do you need a massage? Silly question. Of course you do!! And so does everyone you work with. With the holidays and end-of-year deadlines approaching, we all feel a little pressure this time of year. (DYK that Christmas is the 6th most stressful life event?) That’s why The Receptionist is sending a professionally trained massage therapist to the office of …

Featured Business: Merrick Academy Charter School

As the first and longest-running public charter school in Queens, New York, Merrick Academy has to keep up with changing trends so it can continue serving its students and their families effectively. When Merrick Academy noticed that its reception area was getting crowded and cluttered, they looked for a solution. “We were having so many people at the front desk …

10 Essential Elements of an Emergency Evacuation Plan

Extreme weather, bomb threats, combustible dust explosions — these all require manufacturing companies to switch into emergency gear. Since these situations invariably cause panic, the best way you handle them is by having a plan in place. This article outlines the 10 essential elements of an emergency evacuation plan. OSHA identified these elements, and we adapted them to include visitors as well …

3 Types of Software Modern Manufacturers Should Invest In Today

You already have ERP software, inventory software, and supply chain management software. But what about the non-production aspects of your business? Do you still use handwritten logs and ledgers? Do your salespeople still keep lead and customer information in their heads? If so, it’s time to move your entire business into the present, so you can be ready for the future. Read …

Featured Business: Fairfield County Bank

Since 1871, Fairfield County Bank has been serving its community in scenic southwestern Connecticut. While the banking business has gone through innumerable changes over last 145 years, Fairfield County Bank continues its commitment to service that’s personal and efficient. When they needed an efficient reception solution for their human relations group, they turned to The Receptionist for iPad. Fairfield County …

New Features: Pre-Registration and Returning Visitor Check-In

A few weeks ago, we launched The Receptionist for iPad version 3.0. (Missed the announcement? Check it out here). But today is the BIG announcement! Today, we’re rolling out two huge new features to make your visitors’ check-in even more efficient: pre-registration of upcoming visitors and fast-track check-in for returning visitors. To update your app, go to the Apple App …

Receptionist Job Description: How to Optimize Your Front Desk Efficiency

Your reception area is the first point of contact for office visitors. As such, it plays a vital role in making a positive impression and helping office traffic run smoothly. Many offices are shifting toward automated reception (more on that later!). But plenty of businesses still have a person sitting at the front desk at least part of the time. …

17 Office Design Blogs You Should Read and Follow

It’s no secret that office design can either enhance or dampen your company culture. Ultimately, the best design for your office is the one that reflects your values and meets your company’s and your employees’ needs. To help you figure out what’s right for you, we’ve tracked down 17 blog and magazine feeds that offer inspiration, insight, and advice for …

The Receptionist for iPad Version 3.0: More Customizable Than Ever!

While you were hopefully enjoying a relaxing summer vacation on a tropical isle, the Engineering team at The Receptionist was hard at work making your office check-in process even more awesome. Version 3.0 includes many more button options so that you can create an even more highly customized check-in process for your visitors. Read on for more details, along with …

Visitor Management and Regulatory Compliance: What You Need to Know

We write a lot on this blog about the benefits of visitor management systems for today’s offices, focusing mostly on productivity, brand image, and security. But for companies in some industries, a visitor management system isn’t just a great way to impress your clients and protect your employees from constant interruptions — it’s a key element of regulatory compliance. Here …

Featured Business: eOriginal

eOriginal is the trusted expert in digital transaction management solutions, specializing in the post-execution management of financial asset documentation. As a result of its continuing success, eOriginal has recently transitioned into a larger office space to accommodate its growing staff.    The expansion nearly doubled the company’s workspace in the Warehouse at Camden Yards, a historic Baltimore building that’s connected …

Avoid These 3 Privacy-Killing Mistakes in Your Office

Network and data security grab lots of headlines, but it’s important to protect customers’ privacy in your physical office space as well. Guarding your clients’ confidentiality in every way is vital to building trust and loyalty. Here are three things that are so common you probably don’t even notice them in your office. But they can wreak havoc on your …

Featured Business: Sungevity

One of the largest full-service solar companies in the U.S., Sungevity is a trendsetter. Since 2007, they’ve helped homeowners and small businesses navigate the burgeoning industry. They shepherd clients through the entire process of going solar: from design and permitting, to installation and maintenance. As a B Corp, Sungevity is committed to social and environmental responsibility. “We’re trying to do …

Your Lobby’s Role in Office Security

As the first point of contact with your office visitors, your lobby plays an important role in setting a welcoming tone and communicating your brand image. It’s also absolutely crucial to office security. A secure reception area can improve employee safety, protect customer privacy, and even thwart major security breaches. Read on for tips on how to make your lobby …

Are Your Competitors Using Your Visitor Log to Spy on You?

We all know that a visitor log is crucial for office security. But could a written log threaten the privacy of your customers? The answer is “yes”! Imagine this: You’ve been developing a breakthrough product in a competitive field. After months of R&D, you’re ready to apply for a patent on a working design. So, you go to your attorney’s …

Introducing The Receptionist

This summer has been full of excitement for us. We’ve redesigned our app, released a ton of new features, and seen amazing growth in our business. But all of these things pale in comparison to the news we are announcing today. Today, we’re thrilled to announce that we’re getting a new name. Going forward, we will no longer be called …

7 Overlooked Opportunities for Enhancing Your Brand Image

Managing perception of your company is more than just slapping a logo on a product or creating a solid website. To build and maintain a strong brand image, you’ll want to use all the tools at your disposal. Here are seven brand-imaging opportunities that are often overlooked. Customize your office space Customers and employees interact with your brand whenever they’re …

5 Ways to Build a Stronger Brand Image

We’ve posted several articles recently about brand image — from why it image matters to how to enhance your brand image through office technology, visitor experience, and more. But developing a brand image isn’t a one and done. There’s always room to make your customers’ and employees’ experience with your brand even more positive. Here are five tips for building …

Featured Business: CCS Presentation Systems

Celebrating their 25th anniversary this year, CCS Presentation Systems has a long track record of being at the forefront of technology. They offer a full range of audio-visual integration services, including design, installation, training, and maintenance for everything from AV and video displays to projectors and collaboration tools. As a tech company, CCS prioritizes keeping up with the latest tech trends. …

How We Grew Our SaaS Business by 4x in 15 Months

By Andy Alsop, The iPad Receptionist President and CEO I became President and CEO of The iPad Receptionist in April 2015. Since then, business has exploded, with both the number of locations using the software and our MRR (monthly recurring revenue) quadrupling in my first 15 months on the job. Over the past several months, our marketing team has been …

How to Enhance Your Brand Image with Office Technology

Satisfied clients and employees are your most effective brand ambassadors. Their experiences in your office space are often a major part of how they interact with your company, and thus how they think about your brand. So when you choose office technology, your desired brand image should be an important factor in the decision-making process. Read on for tips about …

Why Your Brand Image Matters

Brand image is one of the most important ways you can build value and distinguish your company from competitors. Business is becoming ever more digital. That means customers have an increasingly wide array of options for where to purchase goods and services. A strong brand image can make the difference in where they ultimately decide to land. Here are four …

Feature Update: User Permissions, Badge Printing, and Multiple Choice Questions

Once again, our engineers have been hard at work on new features to make your experience with The iPad Receptionist even better. Here’s what we’ve got for you this time. Set user permissions for different members of your team Many of our customers have asked for the ability to give different users different permissions, such as access to the visitor …

Get Ready for Even More “Wow”: The App is Getting a New Look

In conversations with customers, we hear over and over that The iPad Receptionist doesn’t just help their office run more smoothly. It also adds a wow factor to the front desk experience. Well, get ready for even more “wow.” Today, we’re revealing some new look and feel elements throughout the app to impress your visitors even more, and to make …

7 Trends in Modern Office Management

With developments in technology and an ever-evolving workforce, office management is constantly changing. Here are seven trends currently shaping office operations. The cloud More and more businesses are adopting cloud computing, and this trend is expected to keep growing. The cloud can improve and streamline all sorts of processes—from collaboration and project management to data organization and information backup. And, …

How to Choose Office Technology That Supports Your Business Strategy

With the myriad options available, choosing office technology can seem like a daunting task. You can narrow your search by focusing on the technology that best supports your business strategy. Here are some ideas to get you started. Create a technology plan If you haven’t already, start by developing a strategic technology plan. This plan should be closely linked to your overall …

Featured Business: Robinson Bradshaw

Robinson Bradshaw places a high value on their office security and their clients’ privacy. The North Carolina-based corporate law firm has been providing legal services to clients across the country since 1960. And along the way, they’ve picked up some high-profile clientele. The privacy of those and other clients is what led Robinson Bradshaw to The iPad Receptionist. Bobby Hendrix, …

5 Common Office Tasks You Can (and Should) Automate

A small investment in automation can save you hundreds of hours in the long run. Automating common tasks reduces mistakes and frees up workers to focus on more important assignments. It also improves your bottom line. Here are some practical strategies to automate your workplace. Data back-up Automatically backing up your data ensures that you’ll always have access to complete, up-to-date files, even if something …

Press Release: Fitness Center Discovers New Technology to Manage and Grow Business

High-end fitness and training studio Vault Fitness Center manages its visitors, building, and brand with The iPad Receptionist, an innovative iPad-based visitor management system DENVER, CO, June 2 — Vault Fitness Center is both a 24-hour members-access gym and an open studio that independent trainers can rent. This presents a unique challenge: because Vault’s revenue is directly tied to the number …

Featured Business: Upland Software

Since its founding in 2010, Upland Software has been at the cutting edge of cloud enterprise solutions. And by any measure, Upland offers an impressive array of them. Tools for managing projects, workforces, and IT investments? Check. Automation software? Check. Applications for customer engagement, client development, and community-building? Check. Like all multifaceted companies in fast-moving industries, Upland prizes flexibility. It …

5 Ways Technology is Transforming the Workplace

Successful businesses are always on the lookout for current and future trends in technology. Read on for five ways technology is transforming today’s offices. Flexible work practices Studies show that employees are more satisfied and effective when they get to decide when, where, and how they work. Telecommuters and off-site freelancers are becoming ever more common, and people increasingly want …

3 Ways Your Office Design Affects Your Bottom Line

According to a recent report, only 55% of workers say that the design of their workplace enables them to work productively. And just 49% say their office is a place they feel proud to share with visitors. Clearly, companies could be doing a better job when it comes to designing their workspace. A well-designed office can boost not only worker …

Featured Business: Martensen IP

Intellectual property (IP) law firm Martensen IP more than understands the importance of privacy. Their services focus on identifying and securing the rights that make companies competitive—patents, trademarks, copyrights, and trade secrets. Located in Colorado Springs, CO, Martensen IP serves emerging growth companies throughout the Front Range and on a national scale. They identify what IP assets make their clients …

More Exciting New Features

At The iPad Receptionist we don’t just see our software as a cookie cutter product that you purchase, start up, and use.  We see it as an experience between you and us, and you and your visitors.  This customizable approach to The iPad Receptionist is what makes it special, and able to be deployed in a diverse set of situations. …

Does Your Office Look Like a Place Millennials Want to Work?

Several studies, like this one from Bentley University, show how Millennials are shaping the modern workplace. 86 million millennials will be in the workplace by 2020. So what are they looking for, and how can you keep them on board? Here are five office design principles that will help you attract and retain a Millennial workforce. Build in flexibility Technology …

Does Your Office Technology Put People First?

Trends and technologies come and go, but people are a constant in all aspects of your business. Whether those people are customers or employees, if you’re not putting them first, chances are good your efforts will fail. So how do you choose office technology that puts people first? Here are three suggestions for how to make sure people are at …

About Our New Look

Our goal at The iPad Receptionist is to develop applications with unprecedented flexibility — both in workflow and in visual design — that solve problems our customers didn’t know they had. At the end of last year we realized that while we were adding new features to our product, the user interface was no longer helping our users discover those …

How to Improve Your Company Culture Through Office Design

Your company culture has a huge effect on your bottom line. Studies show that happy employees are more productive, stay longer at their jobs, and help the companies they work for outperform the competition. There are many obvious ways to improve your culture, like providing higher pay and better benefits. But there are also some not-so-obvious, and not-so-expensive, ways. This …

Adding That Wow Factor to Your Front Desk Experience: An Interview with TripAdvisor’s Jessica Moore

In this series, The iPad Receptionist users share their experiences. Jessica Moore, from TripAdvisor travel planning and booking site, reflects on how The iPad Receptionist saves employees time and impresses office visitors.   Why did you first consider using The iPad Receptionist? Moore: We’re an up-and-coming technology company, and we needed a higher tech way to greet customers from the …

Hot New Office Technologies for 2016

Are your employees drowning in a sea of ineffective technology? Instead of just adding more tech, focus on choosing the right technologies to address your challenges. Aron Susman writing for Forbes identifies three trends that will impact business in 2016: The sharing economy The Internet of Things (IoT) Virtual/augmented reality. All three of those trends are reflected in the technologies that …

Featured Business: Precise ParkLink

Our customers include some of the most innovative leaders in their respective industries. That is certainly true of Precise ParkLink, which has been a leader in the Canadian parking industry for two decades. If you’ve ever used a Pay and Display parking machine instead of having to dig around in your car to find quarters for an old-fashioned parking meter, …

7 Pitfalls to Avoid When Redesigning Your Office Space

The need to boost employee engagement is spurring talk about the importance of office design. From the unwitting invention of the cubicle to the many variations on an open plan, the workplace environment remains endlessly fascinating. As the nature of our work keeps changing, the spaces we work in will need to change too. It’s easy to get paralyzed by …

Feature Update: Portrait and Landscape Views Now Available

We’ve had numerous customers ask, “Why can’t I use The iPad Receptionist in portrait view?” Until now, we’ve had to say that the app was only available in landscape. Well, those days are gone! Now you can use The iPad Receptionist in either portrait or landscape view! Using The iPad Receptionist in portrait view requires an upgrade to the latest …

Announcing the IPR Beta Program!

We have a vision to develop a visitor management application that has unprecedented flexibility in workflow and visual design — that solves problems businesses didn’t even know they had. We created the IPR Beta Program because we think getting user feedback early and often is the best thing we can do to help us achieve our vision. If you’re interested …

10 Secrets of Great Workspace Design

Remote workers, startup culture, and mobile technology are revolutionizing the spaces where we meet, collaborate, and work. Open plans aren’t one-size-fits-all, and an increasingly nomadic workforce renders permanently allocated spaces impractical. Here are 10 tips to help you achieve maximum employee engagement and productivity with your workspace design. 1. Stay flexible Ownership and permanence are out. The sharing economy is …

7 Tips for Moving Your Business to the Cloud

You know the benefits of doing business in the cloud. But are you ready to make a conscious, company-wide move? Before you do, it pays to carefully consider questions of cost, security, availability, and maintenance. Here are seven tips to make your migrations as seamless as possible. 1. Learn the language As the cloud computing landscape expands, so does the …

5 Things Your Technology Says About Your Company

We all know the importance of nonverbal communication. In business, the nonverbal signals you send can make or break your brand. Your choice of technology falls into that nonverbal category. It reflects your company’s values and personality, so it’s an area you can’t afford to ignore. Here are five things your technology says about you: How old you are Millennials …

Feature Update: Referral Program, Branding, and Slack Integration!

We’ve been hard at work making your iPad Receptionist experience the best it can be! Here are three new things we wanted you to know about. New Customer Referral Program So many customers have referred someone to The iPad Receptionist that we’re launching an official referral program. We think it’s time to reward you for spreading the love. And to make …

21 Coworking Blogs You Should Read in 2016

At the dawn of 2016, coworking communities personify the flexibility and creativity necessary to succeed in today’s professional climate. Staying connected in a distributed workforce also requires a lot of listening. We know you’re busy, so we’ve taken the liberty of sorting through the noise. Here are 21 coworking blogs, along with a couple of our favorite posts from each, …

9 Modern Office Overhauls for 2016

The secret of modern office design is keeping it minimal and functional. Lighting, storage, and seating all play a part in encouraging active brain function and creating a positive environment for both employees and clients. Here are 9 fresh and functional ways to update and stimulate your office space in 2016. Storage Open Shelving For a sense of space without …

Our Top 5 Most-Read Articles of 2015

We hope you’ve found great resources on our site this year. Just in case you missed one, here are our five most popular posts of 2015. Did You Know Your iPad Could Do This? 11 iPad Features Most People Never Use Swipe between apps? Shake to undo typing? This article explains 11 iPad features you might not know about that …

5 Tech Toys Your Office Needs for 2016

What would the new year be without new toys? Luckily, in 2016, you can take your toys to the office. Simple, functional design combined with high-tech capabilities make this new year an awesome time to go to work. Here are 5 toys that put the “fun” in your office functionality. Nendo Data Clip Flash Drives Want to add a touch …

7 Tips to Make Your Office Holiday Party Awesome

Everyone’s been there. The awkward holiday gift exchange where you get the box of balled-up newspaper or peanut shells. Your supervisor throws a feather boa around your neck and forces you to sing “Santa Baby.” Someone’s caught kissing behind the palm fronds, and the office won’t stop buzzing the next day. Instead of embarrassment this winter, here are 7 great …

5 Major Office Security Fails That Could Have Been Prevented

We recently conducted a survey of receptionists and office managers. Almost 50% of respondents said their offices have no form of visitor sign-in required for entry to their buildings. A visitor sign-in system may not stop a criminal mastermind, but here are five major building security breaches that illustrate the importance of monitoring your office traffic. Philippe Petit’s Twin Towers …

New Features: More Visitor Contact Fields and Multiple NDAs

Ready to start collecting visitor emails and phone numbers when they check in at your office? We thought so. How about managing multiple NDAs for different visitor types? We got you covered there as well. Take a look at the latest features for your iPad Receptionist. Our team is building the best visitor management software around. No matter what subscription level …

21 Event Ideas for Coworking Spaces

Coworking’s popularity is exploding because it gives freelance, remote, and independent workers the opportunity to network, collaborate, and chat around the water cooler. It’s all about community. One of the best ways you can attract people to your space is to host events that provide that sense of community. Here are 21 event ideas for coworking spaces. 1. Demo days …

91 Newsletter Ideas for Office Managers

So, you’ve gathered email addresses, signed up for an email service provider, and promised everyone in the office a weekly or monthly newsletter. The only question left is: What the heck are you going to write about? Here are 91 newsletter ideas to keep the content flowing. Letter from the President or CEO. A letter from someone at the top …

5 Best Coworking Office Space Management Software Solutions

As coworking has become more popular, tech companies have started building software to help coworking spaces thrive. Here are five of the best applications available for managing coworking spaces. **Bonus tip– use a visitor management system to save time and modernize your office: 1. Nexudus We featured Nexudus in a previous blog post about scheduling tools for coworking spaces, but the software can do much …

15 Best Scheduling Tools for Coworking Spaces

“Scheduling is my favorite thing!” said no one, ever. Whether it’s for desks and rooms at your coworking space, meetings, or events, booking time and space is usually much more complicated than it needs to be. Here are 15 tools that take the pain out of scheduling. **Bonus tip– use a visitor management system to save time and modernize your …

How to Solve QuickBooks Errors: 7 Resources You Need

QuickBooks is a top general accounting software for small businesses. One reason it’s so popular is because it doesn’t require users to know the ins and outs of business accounting. As a result, many receptionist and office manager jobs require QuickBooks experience. But for all of its advantages, QuickBooks is famous for its numerous, and sometimes very obscure, errors and …

The iPad Receptionist Featured on 9NEWS Denver

Earlier this week, The iPad Receptionist was featured on 9NEWS Denver’s Tech channel, as anchor Cheryl Preheim talked with tech expert and Blogmutt founder Scott Yates about how Colorado companies are reinventing the reception area. Watch the video and read the full coverage at 9NEWS: 3 Colo. companies help businesses with reception areas From the article: Nearly every office or …

7 Costly Mistakes Your Business is Making

Are budget leaks slamming your bottom line? Are you spending money on things you aren’t sure are valuable? No one likes to waste money, especially in business, where it can mean the difference between Christmas bonuses and Christmas layoffs. Here are seven costly mistakes your business is probably making. 1. Overbuilding your product You’ve heard the mantras of “minimum viable …

21 Tips to Be More Productive at Work

The ultimate productivity hack is a bit like the Holy Grail — everybody’s looking for it, no one can find it. Or, perhaps, they are ignoring it. There are actually a ton of solid, time-tested and research-backed strategies to increase your productivity at work. Here are 21 of them. 1. Get a good night’s sleep If you sleep well, you …

5 Ways to Improve Your Visitor Experience and Make the Most of Your iPad Receptionist

The experience your visitors have when they arrive in your office can make or break your reputation. Here are five ways to use your iPad Receptionist to improve your visitor experience, delight your guests, and reduce distractions in your office. 1. Put the kiosk front and center If you have a receptionist, he or she can easily instruct a visitor to …

How Secure is Your Office? (And How a Visitor Management System Can Help)

What are you doing about office security? I’m not talking computer security or network security (though those are certainly important!). I’m talking people-walking-into-your-office-and-taking-stuff security. Many companies today aren’t doing enough about security, particularly companies with open office plans, where employees change locations often and work with laptops. Alarm systems and security cameras may be great for after hours, but what …

Visitor Management System Best Practices

Visitor management systems improve the flow of visitors through your office while also reducing the administrative burden and increasing security. Here are seven best practices for implementing a visitor management system. Choose a user-friendly system Yes, a visitor management system benefits you by improving office productivity and security. But it is also one of the first interactions visitors will have …

5 Ways Visitor Management Systems Save You Money

For startups, small offices, and even large companies that don’t have receptionists, visitor management systems simplify visitor processing while providing an enhanced level of safety and security. On top of all that, they are enormously friendly to your bottom line. Here are five ways visitor management systems save you money. 1. Eliminate the need for a receptionist According to Glassdoor, …

Virtual Receptionists, iPad Kiosks, and Other Tools for a Digital Office Transformation

Today’s digital revolution in offices is about more than just eliminating paperwork. It’s about providing employees with better tools and customers with better experiences. The digital revolution also helps small businesses benefit from the same tools and technologies that large businesses can. Here are five types of tools to jumpstart your own digital office transformation. 1. Virtual receptionists You need …

Happy 2015!

Happy New Year from your friends at The iPad Receptionist! Thank you for making this year our best year yet! It’s because of you that we get excited to take the iPad Receptionist to the next level and continue to grow. We truly appreciate all your support and are looking forward to even more exciting upgrades to the app in 2015! …

5 Big Trends that Will Dominate Office Designs in 2014

These days a company’s office space is a direct reflection of the company’s identity and brand.  When you walk into a cool office space it should feel like an experience in interacting with that brand.  Typically reserved for ad agencies and mega brands with entire campuses,  modern office trends are showing up across all industries. Whether it’s designing a new …

App Update: New Features! Time To Update Your iPad Receptionist App – v 1.7.1

It’s that time again! We’ve added new features to the iPad Receptionist and are ready for you to update your app in the app store. Here’s what you’ll find in the latest version: NDA Upload and Display   You’ll now be able to upload a non-disclosure agreement to your check in process! To add, simply go to the General Settings …