Can’t Find a Reliable Receptionist to Hire? Here’s How to Use Technology as an Effective Replacement
Not able to find a receptionist due to the Great Resignation? In this post, we share an effective receptionist alternative.
Real-Life Examples of Employee vs Shareholder Supremacy
On this episode, we share real stories about why employee supremacy is the only way to be an employee-centered company.
10 Small Ways to Dramatically Improve Workplace Safety
In this guide, we explore easy ways to improve workplace safety and gain benefits, such as increased productivity and employee retention.
Creating a Successful Hybrid Office Model
In this episode, we discuss long-term approaches to establishing a hybrid work policy.
A Guide to Improving Your Employee Safety Training
Looking for ways to improve your employee safety training? In this post, we share tips to ensure that your employees stay safe at work.
How Clear Values Enhance Business
On this episode we’re talking about why it’s important for companies to be clear on their values.
12 Creative Ways to Use Your Visitor Management System
Let’s take a look at the various ways you can use your visitor management system to improve your security and visitor experience.
5 Tips That Operations Managers Can Use Today
Operations managers have a lot of roles to fill in an organization. These 5 tips will help them focus on what’s important.
Addressing Hiring Biases
What is hiring bias and how might it be affecting your company? On today’s episode we talk about how to do the difficult work of addressing bias in hiring situations.
How to Have Respectful Conflict at Work
Wonder if it’s possible to have respectful conflict at work? It is, and our podcast guest talks about how to do it well. Learn more about The Receptionist at https://hubs.ly/H0-HP680
Feature Release: Microsoft Teams integration
One of the most frequent requests from potential users and customers alike has been delivered, as we are excited to announce the new native integration between The Receptionist for iPad and Microsoft Teams!
We’re excited to provide our customers with…
Becoming SOC 2 Certified
On this episode we discuss becoming SOC 2 certified: what that means, what we went through, and why it was important to get this certification. Learn more about The Receptionist at https://hubs.ly/H0-HP680
Originating a New Position at The Receptionist
On the podcast, we’re discussing originating a new position at The Receptionist: Our accounts receivable specialist. Learn more about The Receptionist at https://hubs.ly/H0-HP680
10 Essential Elements of an Emergency Evacuation Plan
Extreme weather, bomb threats, combustible dust explosions: all events that require companies to switch on emergency gear. Since these situations invariably cause panic, having a solid emergency evacuation plan in place is the best way to handle them. OSHA has …
From Shareholder Supremacy to Employee Supremacy
We want to see a movement happen in business: from shareholder supremacy to employee supremacy. Our founder shares details and reasons why on the podcast. Learn more about The Receptionist at https://hubs.ly/H0-HP680
15 Best Scheduling Software Tools for Coworking Spaces
“Scheduling is my favorite thing!” said no one, ever. Whether it’s for desks and rooms at your coworking space, or for meetings or events, booking time and space is usually much more complicated than it needs to be. Here are…
Team Update: From Semi-Remote to Fully Remote for Two Members of Our Team
We’ve always been a semi-remote team, but now we have two remote employees. We chat with them on the podcast. Learn more about The Receptionist at https://hubs.ly/H0-HP680
How to Handle Suspicious Customers and Other Activity In Your Lobby
What do you do if there’s suspicious activity in your lobby? In this post, we share top tips for keeping your staff and your guests safe.
What About Our Rivals?
On the podcast we talk about our rivals, not competitors, and how we consider them in our sales and marketing departments. Learn more about The Receptionist at https://hubs.ly/H0-HP680
Being Bold: Creating Humanized Connections Through Marketing
In the world of traditional marketing, finding opportunities to be bold and create humanized connections can set you apart from your rivals. Learn more about The Receptionist at https://hubs.ly/H0-HP680
How Past Job Trauma Informs Our Current Conversations and Choices
On the podcast, we discuss what job trauma is and how our team member’s experiences inform our current choices about who we are as a company. Learn more about The Receptionist at https://hubs.ly/H0-HP680
Bringing an Infinite Game-Minded Approach to Sales
As a sales team, focusing on numbers and metrics is usually the norm, but our team is working on being infinite-game minded in our approach to sales. Learn more about The Receptionist at https://hubs.ly/H0-HP680
Innovation is Everybody’s Business
Being innovative can feel like a challenging task and something that only certain people can be. But guess what? Innovation is everybody’s business. Learn more about The Receptionist at https://hubs.ly/H0-HP680
7 Must-Have Tech Tools for the Modern Office
Technology is what drives and supports businesses today, from apps that enable communications to smart conference tables that allow anyone at a meeting to share their screen with the press of a button. Here are seven office tech tools we’ve…
4 Best Practices for Offering Guest WiFi at Your Office
Make sure that when you offer WiFi to your office guests, you do so in a way that doesn’t compromise security or convenience.
Discovering our Bold Just Cause
Learn about our Just Cause, a critical part of being an Infinite Company based on Simon Sinek’s concept of the Infinite Game. Learn more about The Receptionist at https://hubs.ly/H0-HP680
How We Gather and Utilize Customer Reviews and Featured Business Stories
We love happy customers-- using customer reviews and featuring businesses on our site allow us to highlight our customer’s stories. Learn more about The Receptionist at https://hubs.ly/H0-HP680
The CEO Evolution: From Early to Later-Stage Startup
Our Founder discusses the CEO Evolution: How his role changed as we grew from an early startup to a later-stage startup. Learn more about The Receptionist at https://hubs.ly/H0-HP680
The State of Marketing in 2021
On the podcast, we’re talking about the state of marketing in 2021: the strategies we invest in and some considerations you’ll want to make.
Remaining Bootstrapped and Capital Efficient as a Startup
Remaining capital efficient as a bootstrapped startup is important to us; our founder Andy Alsop shares why and how we aim to be capital efficient.
Visitor management system helps University of Calgary Downtown Campus increase security and move on from paper binders
The front desk at The University of Calgary Downtown Campus is constantly bustling with visitors. As with any educational institution, those guests are often there for very different reasons. From students and instructors to campus staff, contractors, and cleaners,…
How to Create an Online Event People Will Enjoy
When creating an online event like a webinar or a demo, it’s time to change things up. Here’s how we make our live demos enjoyable.
5 Ways That Visitor Records Can Satisfy Regulatory Compliance
Visitor records can play an important role in regulatory compliance, especially if your company is in certain industries or is responsible for handling certain materials.
Modern PURAIR safely opens new headquarters and impresses visitors with a digital check-in system
Opening a new office is never an easy undertaking. Doing so during a global pandemic presents even more obstacles. Before Modern PURAIR, a full-service indoor air quality company, could open its new headquarters in Kelowna, British Columbia, the company required…
The Turtle Police: Solving Problems Effectively, The First Time
When it comes to solving problems and working effectively, a frenzied pace can be problematic. Enter, The Turtle Police.
The Synergy of Simon Sinek’s Infinite Game and The Receptionist
When we learned about Simon Sinek’s concepts about business and leadership being an infinite game, we realized the synergy with how we operate.
4 Signs Your Office Isn’t Ready for a Digital Guest Check-In System
Your office isn’t ready for a digital guest check-in system until you’ve established who will be responsible for making sure the program is updated and easy to use.
How Standups Enhance Communication and Connection
At The Receptionist, we use standups over slack and zoom (and eventually in person) to enhance communication and connection within the team.
When Are You No Longer a Startup?
Many founders wonder “When are you no longer a startup?” Our Founder discusses this idea on the podcast.
What is ISO Certification? Does Your Company Need It?
At The Receptionist, we’re always interested in learning more about why our customers chose to implement a visitor management system. For many, like manufacturers and companies that regularly bid for contracts, visitor management is required as part of a certification…
The Importance of Assuming Positive Intent
Assuming positive intent in the workplace may seem simple, but it requires more than you might initially think.
5 Types of Visits Your Office Should be Tracking
Collecting office visitor data can seem like a low priority, but it comes in handy in many unexpected ways. Consider tracking these visit types to get insights into office design, employee resources, and more.
WellnessSpace ensures visitor privacy and reduces front-desk stress with iPad check-in
Even before health and wellness co-working space WellnessSpace opened its doors in Houston, Texas, during the pandemic, co-founders Sunny Somaiya and Dr. Sonia Krish knew that the visitor experience would not look like what many are used to at healthcare…
How to Excel at Remote Work
With many people working remotely, it’s important to understand how to excel at remote work.
Technology vs. People in the Reception Area: Here’s When to Use Each Resource
In our latest blog post, we break down which office lobby tasks are best handled by technology, and which are best handled by a live front office staff.
How the Vision Traction Organizer (VTO) Transformed Our Business
The Vision Traction Organizer (VTO) is a tool our team has used for several years that has transformed our business. Here’s how.
3 Ways Your Reception Area Makes an Impression
Your office’s reception area makes an impression on visitors. Whether that impression is good or bad depends on its aesthetics, staff, and tools.
Reflections on 2020 and Planning for 2021
Our leadership team shares their 2020 reflections and planning for 2021. Even with the challenges of 2020, we have a lot to be thankful for.
Our Thoughts and Findings About Returning to Work
Returning to work is on everyone’s mind as we wrap up 2020. We share what we’ve learned from customers about returning to work safely.
Feature Release: Dive deeper with new analytics views
Our latest feature updates for The Receptionist for iPad are all about analytics that give you even more information about who’s coming to your office, who they’re seeing, and what days are busiest for your team.
Visit Analytics by Day…
Enterprise Sales Growth in 2020 (The Year We Were Not Expecting)
On the podcast, we chat about our enterprise sales growth in 2020: what changed, what we learned, and where we’re going.
How to Deal With Solicitors at Your Business
All businesses, especially small ones, have to deal with people stopping in unannounced to try to sell their services or solicit donations.
6 Apps for Admin Professionals
These time-saving apps for admin professionals allow your front desk staff to save hours of manual work on jobs like note taking, visitor check-in, and executive assistance.
How to Become a More Engaging and Authentic Presenter with Pitch Lab
Being an authentic presenter who engages people is a great goal, but how do you do that? Check out these tips from Pitch Lab.
How We’re (Still) Handling COVID-19: An Update with Founder Andy Alsop
Our strong company culture has carried us through this pandemic. Here’s an update from our founder about how we’re handling COVID-19.
3 Misconceptions About Visitor Management
You may have assumed that visitor management doesn’t deserve much attention at your office. However, that all depends on what you think the term “visitor management” actually means. Read on as we debunk the top three visitor management myths.
How to Communicate through Video, Authentically
If you want to differentiate yourself and cut through the noise, then creating authentic videos is what you’re looking for.
How to Design Your Office Visitor Log
Office visitor logs have taken on more importance in light of pandemic-related health concerns. Does your office log need an upgrade? Take these steps to design the perfect visitor log for your office.
How to Onboard Remote Employees Well (Even During a Pandemic)
It’s important to onboard remote employees well. Our team shares how we help new employees get settled into their role and within the team.
How Coworking Space Wilshire1001 Adapted After Their March 1, 2020 Opening
When coworking space Wilshire1001 opened right before the pandemic really hit, they didn’t panic, they adapted.
Let’s Grow!…Meet Our Growth Team
Having a growth team allows you to make the time to focus on a critical area of your business: growth. We talk about what, why, and how on the podcast.
Pivoting Our Marketing Plans
Pivoting our marketing plans was necessary as COVID-19 emerged. Learn how we continued to move forward and how we adjusted our marketing efforts.
Adjusting to Meet Customer Needs
When it comes to adjusting to meet customer needs, we take an approach that’s collaborative with our customers and within our team.
Aligning Your Perks and Benefits with Company Culture and Values
Employee benefits and perks are important, but ideally they’re aligned with your company culture and values and enhance an employee’s experience.
Supply Chain Compliance: What is it and how to maintain it?
Rules and regs are meant to maintain safety and security for everyone. Which is a major component for supply chain and manufacturing. This is where supply chain compliance comes in.
Below, we explain what supply chain compliance is and the…
Having Courageous Conversations about Race and Diversity in the Workplace
Having diversity in the workplace is important, but not just to check a box. We have a courageous conversation with Dr. Ajita Robinson on this episode of the podcast.
How to Nail Your Job Hunt
Our newest hires share how to nail your job hunt and give insight into the hiring process at The Receptionist.
Feature Update: Contactless Check-In
The COVID-19 pandemic has forced business leaders around the world to rethink how they welcome visitors through their doors.
As more businesses reopen, it is essential to minimize the risk of spreading any virus or disease through reduced contact opportunities.…
Switch from paper to The Receptionist for iPad proves to be a ‘no-brainer’ for technology-forward Steelhead Composites
When they founded Steelhead Composites in 2014, the company’s leaders made it a point to incorporate technology into every part of the business.
The company is nearly paperless. Employees work on tablets. Data collected throughout daily operations drives business decisions.…
Is The Customer Always Right?
When it comes to customer requests, is the customer always right? We chat on the podcast about our approach.
The New Normal in the Workplace
Wondering about workplace changes and the new normal as we move through the COVID-19 pandemic? We discuss the new normal on the podcast.
Feature Update: ID capture visitor field
We are excited to introduce the ability to capture various forms of identification through a new visitor form field in the release of our newest version 4.4.
Users can now assign an ID capture field to any visitor check-in button…
Which Industries Can Benefit From ISO Certification?
Is ISO certification right for your business? Learn more about these international standards and how certification can benefit you.
Having Fun as a Remote Team
Remote teams should be having fun and on the podcast we share all the ways we have fun as a remote team.
Thriveworks Counseling & Coaching seamlessly switches to The Receptionist for iPad
Thriveworks Counseling and Coaching co-owner Matt Matone’s process to find a simple and effective way to check in clients and notify staff that a guest had arrived was a winding journey.
Matone initially had video cameras installed in the lobby…
An Introduction to Warehouse Management
Any company that sells physical products must store those products before they’re sold to customers. Learn more about your options with these warehouse management basics.
Hiring for Culture Fit with Scalability Solutions
Scalability Solutions helps us hire the right people for our team, and find people who embody our culture and values.
The Brain Run: Contributing to the Solution for Mental Health Struggles
The Brain Run is a 5K race started by the MindShine Foundation and aims to contribute to the solutions for the challenges around mental health.
The Receptionist for iPad gives compliance peace of mind at Phoenix Innovate
Michael Spalding is no stranger to visitor management systems.
In a previous role at a managed service provider, Spalding — now the Chief Technology and Compliance Officer at Phoenix Innovate in Troy, Mich. — interacted with different digital check-in systems…
How The Receptionist is Dealing with The Coronavirus
With the Coronavirus pandemic, we talk with founder Andy Alsop about how The Receptionist is dealing with things.
Our Newest Team Members Talk FABRIC
Our four newest hires are on the podcast talking all about our company culture and their time at The Receptionist so far.
5 Essential Tools for Facilities Managers
With these facilities management tools, managers can keep better track of equipment, inventory, maintenance schedules, and repair requests.
Visitor management system simplifies life for Holistic Consultation and its clients
As technology becomes evermore prevalent in our daily interactions, ensuring a level of care and ease for customers, guests, and visitors has never been more top-of-mind for many business leaders.
For Beth Sertell, Executive Director and Clinical Mental Health Therapist…
Med Rx Partners is Changing Mental Health Care with Their Bold Values
We talk on the podcast with Piper from Med Rx Partners about their bold values and how they’re changing mental health care
Creating a Career Growth Path for Sales Reps
Our Director of Sales shares about professional and personal growth when you’re in a sales rep position.
How a Blade & Timber Yelp Response Embodied Company Culture and Went Viral
We’re joined by Matt Baysinger, founder of Blade & Timber to discuss his viral yelp response to a negative and false review.
How to Build Your Office Visitor Access Policy
An office visitor access policy is a crucial part of keeping your office safe and secure. Here’s exactly what yours should include.
We Now Have a Marketing TEAM!
Now that The Receptionist has a marketing team, we share how we’re collaborating and having fun.
A “Get-Real” Look at Company Culture with Harry Campbell
Harry Campbell, author of Get-Real Culture shares his life-long learning about company culture.
How do you Measure Customer Happiness?
Measuring customer happiness is important for businesses- here’s how we do that in a meaningful way.
How The Fielding Group Helps Businesses Scale and Get Clear on Company Culture
Nick Bradley from The Fielding Group shares about helping businesses scale and the importance of company culture.
How Sales and Engineering Work Together
Wondering how our sales and engineering teams work together? We chat about it on the podcast!
Big Announcement: We are The FABRIC Podcast!
We’re excited to introduce The FABRIC podcast: a shift from what we’ve been doing on The Check-In.
Feature Update: Google Drive and Dropbox integration
The Receptionist for iPad has added two new integrations to the software that make saving important documents collected during the check-in process even easier.
These latest integrations let customers instantly save and file signed copies of legal documents and agreements…
Planning What our Staff will Look Like in 2021
We’re sharing about our 3-year operational plan and what our staff will look like at the end of 2021.
Feature Update: Zapier integration
The Receptionist for iPad has launched a brand new integration that allows you to increase the scope of The Receptionist platform and trigger events in more of the apps you use daily.
The new Zapier integration allows customers to seamlessly…
Spotlight on Katie K. May from Creative Healing
We’re joined on the podcast by Katie K. May from Creative Healing Philly to chat about how she helps teens with their mental health.
How to: Developing the Best Mail and Delivery Policy for Your Office
An office mail policy that addresses how deliveries and packages should be handled can be a crucial part of boosting office security.