Feature Update: ID capture visitor field

We are excited to introduce the ability to capture various forms of identification through a new visitor form field in the release of our newest version 4.4.

Users can now assign an ID capture field to any visitor check-in button and require visitors to take a photo of their identification.

When used in tandem with the pre-existing face photo capture field, the new ID capture field provides an additional level of visitor verification to meet appropriate security and safety measures.

Upon check-in, the guest’s ID photo is stored in the Visit Log and can also be viewed by looking at the visit details page. Any contact who gets notified of a visit by email will be able to see the ID photo by following the link included in the notification.

Learn more about how to set up ID Capture on our Support Portal.

This update is available to all customers running app version 4.4 or higher, at no additional charge.

If you have any questions, find us in our chat portal (that little orange icon in the bottom right of any of our website or account pages), give us a call at 888-315-5230, or email [email protected].

Want to give these new features a try? Start a 14-day free trial.

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