The Receptionist for iPad is here to make your life and your visitor experience easier by automating repetitive tasks and letting you — a human — do what you do best. That means making sure you have all the information…
First impressions are crucial in so many aspects of life. It’s why we get concerned when we think we have lettuce in our teeth. For many businesses, the check-in experience is the first point of contact with their visitors, and…
Looking to improve your visitor experience at your behavioral health practice? Check out these top visitor management tips.
How do you develop the optimal visitor path in your office? In this post, we share tips on how to map out a great path and experience for your visitors.
What are the best strategies for improving future office visits? In this post, we share tips on using a visitor management system successfully.
How do you use a visitor management system without hurting or losing your human connection? In this post, we share essential tips you need to know.
Let’s discuss how you can optimize your pre-registration process. Use these tips to improve your visitor’s experience.
Looking for ways to improve your visitor check-in process? In this post, we look at common visitor management mistakes and how to avoid them.
How do you use empathy in customer service? In this post, we share best practices for improving your customer service by being more relatable.
Can you use video to improve your customer experience? In this post, we explore how you can incorporate video to build trust with your customers.
What are the top tips for checking in your visitors? In this post, we share ways to improve your visitor’s check-in experience.
Should you use text messages for office visitors? Absolutely! In this post, we share why and how to send effective text messages to your visitors.
Looking for tips to impress your office visitors? In this post, we share time-tested best practices for welcoming visitors to your office.
Check out these unique ways to use The Receptionist for iPad in your organization. Tips include Zapier integrations for check-ins and check outs.
In this post, we share tips for protecting your workplace post-pandemic. Here’s how to keep your employees and visitors safe in 2022 and beyond.
In this post, we share visitor management tips, specifically how to use email to improve your visitor’s experience and increase your office security.
Are you collecting visitor data? If not, you could miss the chance to optimize your workflow and increase security. Here’s how to use visitor data:
Should you install wayfinding digital signage in your office? In this post, we look at the benefits of using this modern technology to guide your visitors.
Looking for tips on how to safely reopen your business after COVID-19? In this post, we share essential tips and best practices to follow.
Looking for ways to improve your waiting room experience? In this post, we look at 9 exciting tools to use that will enhance your visitor’s experience.
What are the benefits of paperless visitor registration? In this post, we explain why you should recycle the paper and opt for a digital check-in process.
How has COVID-19 changed office management? In this post, we look at the top lessons we’ve discovered about office management during the pandemic.
Make sure that when you offer WiFi to your office guests, you do so in a way that doesn’t compromise security or convenience.
Visitor records can play an important role in regulatory compliance, especially if your company is in certain industries or is responsible for handling certain materials.
Here’s how long-term care facility visitation policies will change in the future as we move forward with the knowledge gained from the COVID-19 pandemic.
Your office isn’t ready for a digital guest check-in system until you’ve established who will be responsible for making sure the program is updated and easy to use.
Collecting office visitor data can seem like a low priority, but it comes in handy in many unexpected ways. Consider tracking these visit types to get insights into office design, employee resources, and more.
In our latest blog post, we break down which office lobby tasks are best handled by technology, and which are best handled by a live front office staff.
You may have assumed that visitor management doesn’t deserve much attention at your office. However, that all depends on what you think the term “visitor management” actually means. Read on as we debunk the top three visitor management myths.
Office visitor logs have taken on more importance in light of pandemic-related health concerns. Does your office log need an upgrade? Take these steps to design the perfect visitor log for your office.
Unstaffed reception areas can offer certain advantages over offices where every lobby visitor is greeted in person by a live receptionist.
Reducing the risk of disease transmission in your office lobby requires removing the human interaction and the need for visitors to touch shared check-in tools without creating security risks.
Wondering how school visitor check-in will change in light of the novel coronavirus pandemic? Here are a few of the ways to change the ways you welcome visitors into your educational institution.
Many business accelerators and business incubators offer communal office space in addition to other assets for business owners. But what makes them different than a coworking space? We’ll explain how different organizations are using these terms and what they mean for your organization.
An office visitor access policy is a crucial part of keeping your office safe and secure. Here’s exactly what yours should include.
Are your employees suffering from these common office distractions?
Visitor management marketing can be a powerful tool for businesses who want to make a good impression on visitors.
Office emergency training can be a powerful tool for your front desk staff. These administrators are uniquely suited to help act in emergency situations. Training can keep both the administrators and the rest of the office safer.
If you want to improve your office visitors’ experience, don’t stop when they leave. Follow up using these scripts.
Office visitor privacy is something that your staff needs to consciously prioritize. Here are four ways to do just that.
If you want to welcome office visitors the right way, you need to make them feel right at home. Here are a few easy ways to do that.
What in the world do you do with disruptive visitors at your care facility? The solution lies in de-escalation and more importantly, prevention.
Long-term care software can be a very important tool for residential care facilities. Here’s what to consider in your search.
Want to really impress office visitors? Incorporate more than just visual cues in the lobby. Consider adding inviting scents, sounds, and more.
Confused about visitor management software pricing? For the best ROI on visitor management software, look for a program that automates the entire visitor check-in experience.
Businesses of all shapes and sizes can benefit from using visitor management tools to improve the office visitor experience. Just look to these five companies for proof.
Choosing visitor management software is an important job. Before you make an investment, get the answers to these questions.
The best kind of visitor management for therapists puts a priority on visitors’ emotions and on their confidentiality.
Make the job of visitor management at your organization a little easier with this comprehensive list of daily tasks. Our visitor management checklist contains everything you need to know for scheduling, planning, and maintenance.
Traditional paper visitor logs may seem simple and affordable at first glance, but they come with significant costs. By comparison, visitor registration apps offer features and advantages that can save offices more money.
Visitor sign-in software should make your front desk run more smoothly, but without proper planning, the transition could cause some disruptions.
Make an extra effort for important office visitors. A little planning and some simple reception tactics make a big impression.
There are several simple steps you can take to make sure your company’s guests are never kept waiting in the reception area.
If your visitor management system isn’t pleasant to use, it could backfire on your branding and automation efforts. Here’s how to test its usability.
If you’re considering having a visitor management system built specifically for your company’s needs, here’s what to keep in mind.
Every visitor management system should start with an analysis of who comes through your organization’s doors. Here’s what to consider.
We’ve all been in reception areas that give off weird vibes. Don’t let it happen at your company.
Visitor badges aren’t complicated — not at first glance. It might seem like designing one would be easy: Choose a template, fill it out, and move on. However, poorly designed visitor badges can cause problems When the information on these…
Implementation of the Food Safety Modernization Act (FSMA) is in full swing. And now that the food industry is becoming more confident in its ability to meet the food safety requirements of the Preventive Controls Rules, many companies are turning…
You already have ERP software, inventory software, and supply chain management software. But what about the non-production aspects of your business? Do you still use handwritten logs and ledgers? Do your salespeople still keep lead and customer information in their…
A few weeks ago, we launched The Receptionist for iPad version 3.0. (Missed the announcement? Check it out here). But today is the BIG announcement! Today, we’re rolling out two huge new features to make your visitors’ check-in even…
While you were hopefully enjoying a relaxing summer vacation on a tropical isle, the Engineering team at The Receptionist was hard at work making your office check-in process even more awesome. Version 3.0 includes many more button options so that…
We all know that a visitor log is crucial for office security. But could a written log threaten the privacy of your customers? The answer is “yes”! Imagine this: You’ve been developing a breakthrough product in a competitive field.…
By Andy Alsop, The iPad Receptionist President and CEO I became President and CEO of The iPad Receptionist in April 2015. Since then, business has exploded, with both the number of locations using the software and our MRR (monthly recurring…
In this series, The iPad Receptionist users share their experiences. Jessica Moore, from TripAdvisor travel planning and booking site, reflects on how The iPad Receptionist saves employees time and impresses office visitors. Why did you first consider using The iPad…
We sometimes hear comments like, “We already have a receptionist. Why do we need an iPad Receptionist?” That’s a great question. The answer is that despite the name “The iPad Receptionist,” we aren’t actually suggesting that this software can replace…
Do you collect data about who visits your office? If not, you could be missing out on information that could help you understand what happens in your company on a daily basis. Here are 10 important questions you should try…
Your office reception area is the first impression of your company that you give your visitors. This includes the way you demonstrate to your guests how you’re managing the time they’re in your workplace. And walking up to a paper…
We recently conducted a survey of receptionists and office managers. Almost 50% of respondents said their offices have no form of visitor sign-in required for entry to their buildings. A visitor sign-in system may not stop a criminal mastermind, but…
You’ve taken your accounting to the cloud with QuickBooks Online, your communication into the cloud with Gmail and Slack, and your customer service into the cloud with Zendesk. And now, it’s time to send your visitor management process to the…
Are budget leaks slamming your bottom line? Are you spending money on things you aren’t sure are valuable? No one likes to waste money, especially in business, where it can mean the difference between Christmas bonuses and Christmas layoffs. Watch…
The experience your visitors have when they arrive in your office can make or break your reputation. Here are five ways to use your iPad Receptionist to improve your visitor experience, delight your guests, and reduce distractions in your office.…
What are you doing about office security? I’m not talking computer security or network security (though those are certainly important!). I’m talking people-walking-into-your-office-and-taking-stuff security. Many companies today aren’t doing enough about security, particularly companies with open office plans, where employees…
Visitor management systems improve the flow of visitors through your office while also reducing the administrative burden and increasing security. Here are seven best practices for implementing a visitor management system. Choose a user-friendly system Yes, a visitor management system…
For startups, small offices, and even large companies that don’t have receptionists, visitor management systems simplify visitor processing while providing an enhanced level of safety and security. On top of all that, they are enormously friendly to your bottom line.…