How to Design Your Visitors’ Badges

Visitor badges aren’t complicated — not at first glance. It might seem like designing one would be easy: Choose a template, fill it out, and move on. However, poorly designed visitor badges can cause problems When the information on these little rectangles isn’t laid out in a way that’s clear, accurate, and helpful, there are consequences for both visitors and …

Our Top 5 Office and Visitor Management Articles for 2016

2016 — What a year! We’ve seen huge advances in technology (like that VR headset you got for Christmas). We lost some people we held dear (RIP Carrie Fisher). And someone finally revealed the secret to happiness (but you have be a mathematician to understand it). At The Receptionist, we devoted 2016 to developing new features based on customer feedback …

3 Types of Software Modern Manufacturers Should Invest In Today

You already have ERP software, inventory software, and supply chain management software. But what about the non-production aspects of your business? Do you still use handwritten logs and ledgers? Do your salespeople still keep lead and customer information in their heads? If so, it’s time to move your entire business into the present, so you can be ready for the future. Read …

New Features: Pre-Registration and Returning Visitor Check-In

A few weeks ago, we launched The Receptionist for iPad version 3.0. (Missed the announcement? Check it out here). But today is the BIG announcement! Today, we’re rolling out two huge new features to make your visitors’ check-in even more efficient: pre-registration of upcoming visitors and fast-track check-in for returning visitors. To update your app, go to the Apple App …

The Receptionist for iPad Version 3.0: More Customizable Than Ever!

While you were hopefully enjoying a relaxing summer vacation on a tropical isle, the Engineering team at The Receptionist was hard at work making your office check-in process even more awesome. Version 3.0 includes many more button options so that you can create an even more highly customized check-in process for your visitors. Read on for more details, along with …

Visitor Management and Regulatory Compliance: What You Need to Know

We write a lot on this blog about the benefits of visitor management systems for today’s offices, focusing mostly on productivity, brand image, and security. But for companies in some industries, a visitor management system isn’t just a great way to impress your clients and protect your employees from constant interruptions — it’s a key element of regulatory compliance. Here …

Are Your Competitors Using Your Visitor Log to Spy on You?

We all know that a visitor log is crucial for office security. But could a written log threaten the privacy of your customers? The answer is “yes”! Imagine this: You’ve been developing a breakthrough product in a competitive field. After months of R&D, you’re ready to apply for a patent on a working design. So, you go to your attorney’s …

How We Grew Our SaaS Business by 4x in 15 Months

By Andy Alsop, The iPad Receptionist President and CEO I became President and CEO of The iPad Receptionist in April 2015. Since then, business has exploded, with both the number of locations using the software and our MRR (monthly recurring revenue) quadrupling in my first 15 months on the job. Over the past several months, our marketing team has been …

Adding That Wow Factor to Your Front Desk Experience: An Interview with TripAdvisor’s Jessica Moore

In this series, The iPad Receptionist users share their experiences. Jessica Moore, from TripAdvisor travel planning and booking site, reflects on how The iPad Receptionist saves employees time and impresses office visitors.   Why did you first consider using The iPad Receptionist? Moore: We’re an up-and-coming technology company, and we needed a higher tech way to greet customers from the …

5 Major Office Security Fails That Could Have Been Prevented

We recently conducted a survey of receptionists and office managers. Almost 50% of respondents said their offices have no form of visitor sign-in required for entry to their buildings. A visitor sign-in system may not stop a criminal mastermind, but here are five major building security breaches that illustrate the importance of monitoring your office traffic. Philippe Petit’s Twin Towers …

7 Costly Mistakes Your Business is Making

Are budget leaks slamming your bottom line? Are you spending money on things you aren’t sure are valuable? No one likes to waste money, especially in business, where it can mean the difference between Christmas bonuses and Christmas layoffs. Here are seven costly mistakes your business is probably making. 1. Overbuilding your product You’ve heard the mantras of “minimum viable …

5 Ways to Improve Your Visitor Experience and Make the Most of Your iPad Receptionist

The experience your visitors have when they arrive in your office can make or break your reputation. Here are five ways to use your iPad Receptionist to improve your visitor experience, delight your guests, and reduce distractions in your office. 1. Put the kiosk front and center If you have a receptionist, he or she can easily instruct a visitor to …

How Secure is Your Office? (And How a Visitor Management System Can Help)

What are you doing about office security? I’m not talking computer security or network security (though those are certainly important!). I’m talking people-walking-into-your-office-and-taking-stuff security. Many companies today aren’t doing enough about security, particularly companies with open office plans, where employees change locations often and work with laptops. Alarm systems and security cameras may be great for after hours, but what …

Visitor Management System Best Practices

Visitor management systems improve the flow of visitors through your office while also reducing the administrative burden and increasing security. Here are seven best practices for implementing a visitor management system. Choose a user-friendly system Yes, a visitor management system benefits you by improving office productivity and security. But it is also one of the first interactions visitors will have …

5 Ways Visitor Management Systems Save You Money

For startups, small offices, and even large companies that don’t have receptionists, visitor management systems simplify visitor processing while providing an enhanced level of safety and security. On top of all that, they are enormously friendly to your bottom line. Here are five ways visitor management systems save you money. 1. Eliminate the need for a receptionist According to Glassdoor, …