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Contactless check-in — a message from The Receptionist CEO Andy Alsop

Last week we sent out a customer survey to better understand the challenges our users are facing as stay-at-home mandates begin to relax and businesses re-open their doors. So far, we have received tremendous feedback. To those who took the…

How to Encourage Better Relationships Between Sales and Engineering

Has there been any tension between the sales and engineering teams at your tech company? Try these tactics and mindset shifts to improve the way they work together.

3 Awesome Examples of Company Culture Building

Company culture building must be done intentionally. Here’s a selection of companies that are successfully creating those kinds of companies.

Keeping critical supply chain employees and facilities healthy

The rapid spread of the COVID-19 virus to pandemic levels has launched the world into strange and uncertain times.  While many workers adjust to their new home offices and furry colleagues, many others must still go into work each day…

We began 2020 by giving back to SafeHouse Denver

Just because the year-end holiday season is over doesn’t mean we stop thinking of others. Giving back to those in need is a worthy year-round cause.  That’s why we’ve decided to use the month of January, a time of new…

3 Easy Ways for Small Businesses to Grow Their Mailing Lists

Small businesses can use these easy email list-building tactics to grow their list and land more customers.

How to Get the Most Out of Your Net Promoter Score

The Net Promoter Score has become the industry standard when it comes to gauging customer satisfaction. But you can get even more out of the scores with these NPS best practices.

4 Ideas for Attracting New Members to Your Coworking Space

You can attract new coworking members to your space by clarifying your marketing strategy, aligning yourself with key partners, and optimizing your membership packages.

Your Office Needs an Emergency Kit. Here’s How to Build One

Does your workplace have an office emergency kit? Learn more about what you should have on-hand in the case of an emergency.

What’s a Check In Day, and why do we think they’re so awesome?

We love to do things radically different here at The Receptionist. Whether its giving you a behind-the-scenes look of our search for a Director of Sales on our podcast or trademarking the phrase Radical Support® (more on that in an…

A Look Back at 2017

With 2017 officially behind us, we here at The Receptionist want to take a moment to reflect on what turned out to be our best year ever as a company. We grew at an incredible pace, thanks to our amazing…

The Best Customer Support is All About Real Relationships

Authentic relationships between your customers and staff are at the heart of the best customer support teams.