Ways to Improve Customer Service in Construction

In the construction industry, a shortage of workers can—and often does—make or break the flow of business.  And because it’s a market driven by labor availability, it is subject to the whims of the economy more than a lot of…
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Workplace Trends To Watch in 2025

It’s a new year. Many of us make resolutions in pursuit of our own personal or professional improvement, and they often revolve around aspects of life such as eating healthier, moving our bodies more, or committing to a new hobby. …

How to Solve Common Office Conflicts

Most of us have experienced some type of internal conflict at work during our careers. This is normal and can sometimes help us solve deeper issues. However, if the conflicts begin to disrupt people’s ability to do their jobs or…
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Finding Career Fulfillment

Some people know exactly what they want out of their careers. Some people inadvertently come across jobs that suit them well and that they end up loving. And some people pursue careers they think will make them happy and successful…but…
Tools

How Culture Plays a Role in Business Success

If you were to ask 100 employees working for 100 different employers, “What is company culture?” you might get 100 different answers. In simple terms, company culture is “a shared set of values, beliefs, and attitudes that make up an…
one woman holds a bouquet of flowers while pointing at something on a tablet held by another woman. It's a customer experience

Ingenious Ways to Improve Your Customer Experience

The experience you provide your customers matters—possibly more than anything else your business does. Since they’re the reason your business exists, building trust with them is crucial. This trust keeps them coming back to purchase your products or services time…
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Leveraging the Offseason to Grow Your Tax Prep Business

In the United States, February through April marks the unofficial “tax season,” but any seasoned tax pro will tell you there’s still plenty of work to be done in the remaining months.  While a tax preparer’s work is never truly…