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Home Blog Radical Support

Category Archive

Below you'll find a list of all posts that have been categorized as “Radical Support”

How to De-escalate Angry Encounters at the Reception Desk

How to De-escalate Angry Encounters at the Reception Desk

How do you deal with angry encounters at the reception desk? In this post, we share tips for de-escalating difficult situations.
Angry Encounters at the Reception DeskHow to De-escalate Angry Encounters
How to Implement Radical Support® in Your Workplace blog header

How to Implement Radical Support® in Your Workplace

Want to elevate your customer experience? Let’s discuss how to provide your customers with Radical Support® so that they continue to stick around.
Radical SupportRadical Support® in Your Workplace
Using Chatbots for Customer Service blog post

How to Use Chatbots to Revolutionize Your Customer Service

Would you like to improve your customer experience? The answer is chatbots. Here, we discuss how to use chatbots for customer service.
ChatbotChatbots for Customer ServiceRevolutionize Your Customer Service
Customer Services Trends for 2022

Customer Service Trends You Need to Know

What are the top customer service trends for 2022? In this post, we predict how customer service will evolve over the next year.
Customer Services Trends for 2022Offer Radical Support
Customer support trends

Customer Support Trends We’ve Been Following

If you want to build a customer-focused culture, you need to stay on top of customer support trends. Here are the trends we’re following in 2021.
Customer support trendsLive Chat Feature
Customer Support Metrics featured image

5 Customer Support Metrics to Monitor

These five customer support metrics may not show up on your help desk dashboard, but they can give you a ton of insight into how well your customer support operations are working.
customer support metricsSupport Metrics to Monitor
simple easy contact tracing methods

4 Simple Tactics That Put Contact Tracing on Autopilot

Simple contact tracing methods for the office leverage the power of tools you may already be using to keep better track of who has contact with whom.
Employee Medical PrivacyPrivacy During Contact TracingSimple contact tracing
visitor management for retirement homes

5 Best Visitor Management Practices for Retirement Homes

The best visitor management for retirement homes includes initiatives to optimize privacy, safety, and administrative efficiency.
Retirement HomesVisitor RecordkeepingVisitor Registration Log
Credit: Transport Executive

Attracting the Best Job Candidates: 4 Subtle Factors That May Tip the Scales in Your Favor

To attract the best applicants, smart companies take advantage of every opportunity to make a good impression.
Attracting Best CandidatesHiring ProcessSourcing Candidates

Why We Respond to All of Our Reviews (Positive and Negative)

Responding to every online review is time consuming, but it’s an integral part of responsive customer support. Here’s why.
Online ReviewsPositive and Negative ReviewsReview Responses
CEO Takes Customer Call Feature

Here’s What Happens When Your CEO Takes Customer Calls

Many companies are happy to pay lip service to the idea of being customer-centric. It makes sense: Companies exist to fill customer needs. If you don’t focus on those needs, your business will struggle. That’s why most companies are smart…
CEO Takes Customer CallsEstablishing Company CultureSolving Customer Issues

Recent Posts

  • Feature Release: User Locations!
  • Ways to Improve Customer Service in Construction
  • Distractions 101: How to Spot Them and Avoid Them
  • Everything You Need To Know To Ensure ITAR Compliance (in 2025)
  • Workplace Trends To Watch in 2025

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