ITAR Compliance: What It Is, Who Needs It, and the Penalties for Ignoring It

If your company is involved in exporting any defense products, services, or related technical data, you’re probably already familiar with the International Traffic in Arms Regulations (ITAR). And if not, you need to be! These export control laws are designed to prevent unauthorized foreign nationals from procuring any sensitive information. This article reviews what ITAR compliance means, who needs it, …

Documentation and Records Management for ISO Certification

Documentation and records management is at the heart of many certification and compliance programs today. It’s also just good business practice. According to a widely cited study by Information Week, between 3% and 5% of an organization’s files are lost or misplaced at any given time, and the average cost of recreating a document is $180. The result is that …

What is ISO Certification? Does Your Company Need It?

At The Receptionist, we’re always interested in learning more about why our customers chose to implement a visitor management system. For many, like manufacturers and companies that regularly bid for contracts, visitor management is required as part of a certification or compliance initiative. Over the next few months, we’ll be publishing a series of articles to help you better understand …

5 Legal Agreements to Increase Your Office Security

Are you concerned about office security? If you’re like most of the office managers, IT administrators, and executive assistants we talk to every day, you probably answered “Yes — very!” Because security is so important for every business today, we’re dedicating 2017 to developing security features to help you keep your office, employees, visitors, intellectual property, etc., safe. From a …

10 Essential Elements of an Emergency Evacuation Plan

Extreme weather, bomb threats, combustible dust explosions — these all require manufacturing companies to switch into emergency gear. Since these situations invariably cause panic, the best way you handle them is by having a plan in place. This article outlines the 10 essential elements of an emergency evacuation plan. OSHA identified these elements, and we adapted them to include visitors as well …

3 Types of Software Modern Manufacturers Should Invest In Today

You already have ERP software, inventory software, and supply chain management software. But what about the non-production aspects of your business? Do you still use handwritten logs and ledgers? Do your salespeople still keep lead and customer information in their heads? If so, it’s time to move your entire business into the present, so you can be ready for the future. Read …

New Features: Pre-Registration and Returning Visitor Check-In

A few weeks ago, we launched The Receptionist for iPad version 3.0. (Missed the announcement? Check it out here). But today is the BIG announcement! Today, we’re rolling out two huge new features to make your visitors’ check-in even more efficient: pre-registration of upcoming visitors and fast-track check-in for returning visitors. To update your app, go to the Apple App …

Visitor Management and Regulatory Compliance: What You Need to Know

We write a lot on this blog about the benefits of visitor management systems for today’s offices, focusing mostly on productivity, brand image, and security. But for companies in some industries, a visitor management system isn’t just a great way to impress your clients and protect your employees from constant interruptions — it’s a key element of regulatory compliance. Here …

Avoid These 3 Privacy-Killing Mistakes in Your Office

Network and data security grab lots of headlines, but it’s important to protect customers’ privacy in your physical office space as well. Guarding your clients’ confidentiality in every way is vital to building trust and loyalty. Here are three things that are so common you probably don’t even notice them in your office. But they can wreak havoc on your …

Your Lobby’s Role in Office Security

As the first point of contact with your office visitors, your lobby plays an important role in setting a welcoming tone and communicating your brand image. It’s also absolutely crucial to office security. A secure reception area can improve employee safety, protect customer privacy, and even thwart major security breaches. Read on for tips on how to make your lobby …

Are Your Competitors Using Your Visitor Log to Spy on You?

We all know that a visitor log is crucial for office security. But could a written log threaten the privacy of your customers? The answer is “yes”! Imagine this: You’ve been developing a breakthrough product in a competitive field. After months of R&D, you’re ready to apply for a patent on a working design. So, you go to your attorney’s …

Featured Business: Robinson Bradshaw

Robinson Bradshaw places a high value on their office security and their clients’ privacy. The North Carolina-based corporate law firm has been providing legal services to clients across the country since 1960. And along the way, they’ve picked up some high-profile clientele. The privacy of those and other clients is what led Robinson Bradshaw to The iPad Receptionist. Bobby Hendrix, …

Featured Business: Martensen IP

Intellectual property (IP) law firm Martensen IP more than understands the importance of privacy. Their services focus on identifying and securing the rights that make companies competitive—patents, trademarks, copyrights, and trade secrets. Located in Colorado Springs, CO, Martensen IP serves emerging growth companies throughout the Front Range and on a national scale. They identify what IP assets make their clients …

Hot New Office Technologies for 2016

Are your employees drowning in a sea of ineffective technology? Instead of just adding more tech, focus on choosing the right technologies to address your challenges. Aron Susman writing for Forbes identifies three trends that will impact business in 2016: The sharing economy The Internet of Things (IoT) Virtual/augmented reality. All three of those trends are reflected in the technologies that …

7 Tips for Moving Your Business to the Cloud

You know the benefits of doing business in the cloud. But are you ready to make a conscious, company-wide move? Before you do, it pays to carefully consider questions of cost, security, availability, and maintenance. Here are seven tips to make your migrations as seamless as possible. 1. Learn the language As the cloud computing landscape expands, so does the …

5 Things Your Technology Says About Your Company

We all know the importance of nonverbal communication. In business, the nonverbal signals you send can make or break your brand. Your choice of technology falls into that nonverbal category. It reflects your company’s values and personality, so it’s an area you can’t afford to ignore. Here are five things your technology says about you: How old you are Millennials …

5 Major Office Security Fails That Could Have Been Prevented

We recently conducted a survey of receptionists and office managers. Almost 50% of respondents said their offices have no form of visitor sign-in required for entry to their buildings. A visitor sign-in system may not stop a criminal mastermind, but here are five major building security breaches that illustrate the importance of monitoring your office traffic. Philippe Petit’s Twin Towers …

New Features: More Visitor Contact Fields and Multiple NDAs

Ready to start collecting visitor emails and phone numbers when they check in at your office? We thought so. How about managing multiple NDAs for different visitor types? We got you covered there as well. Take a look at the latest features for your iPad Receptionist. Our team is building the best visitor management software around. No matter what subscription level …

How Secure is Your Office? (And How a Visitor Management System Can Help)

What are you doing about office security? I’m not talking computer security or network security (though those are certainly important!). I’m talking people-walking-into-your-office-and-taking-stuff security. Many companies today aren’t doing enough about security, particularly companies with open office plans, where employees change locations often and work with laptops. Alarm systems and security cameras may be great for after hours, but what …

Visitor Management System Best Practices

Visitor management systems improve the flow of visitors through your office while also reducing the administrative burden and increasing security. Here are seven best practices for implementing a visitor management system. Choose a user-friendly system Yes, a visitor management system benefits you by improving office productivity and security. But it is also one of the first interactions visitors will have …

5 Ways Visitor Management Systems Save You Money

For startups, small offices, and even large companies that don’t have receptionists, visitor management systems simplify visitor processing while providing an enhanced level of safety and security. On top of all that, they are enormously friendly to your bottom line. Here are five ways visitor management systems save you money. 1. Eliminate the need for a receptionist According to Glassdoor, …

App Update: New Features! Time To Update Your iPad Receptionist App – v 1.7.1

It’s that time again! We’ve added new features to the iPad Receptionist and are ready for you to update your app in the app store. Here’s what you’ll find in the latest version: NDA Upload and Display   You’ll now be able to upload a non-disclosure agreement to your check in process! To add, simply go to the General Settings …

New Feature: Visitor Badge Printing!

Need to easily identify who’s visiting your office? Custom visitor badge printing is now available for The iPad Receptionist! From the visitor name to who their visiting, along with date and time, you can fully customize your badges complete with your company’s logo. Once a visitor checks in, you can set the printer to automatically print their personal visitor badge, creating …

Featured Business: LevelUp iPad Receptionist

Are you a startup company? We’re a startup too so we totally understand the need to have the coolest, most modern space to work in. What’s cooler than having a virtual iPad Receptionist waiting to greet your visitors? SMS and email notifications? A better way to keep track of office deliveries? A sleek and sexy user interface? Well, how about all of …

New Features: iPad Receptionist Image & Signature Capture

As a startup, one thing we know we need to do to be successful is to listen to our early customers.  We’ve received a ton of great support and feedback and have some exciting new features to announce for iPad Receptionist! First we’ve added the ability to enable the iPad’s front facing camera to take a photo of your visitor. …