Category Archive

An Introduction to Fractional Hiring (and How it Can Work for Your Company)

If your company isn’t in a position to hire a full-time executive team, you might want to consider hiring executives for just a few days a week. Here’s what you need to know about the trend of “fractional hiring.”

Which of These Corporate Culture Types Fits Your Company?

There may be as many types of corporate culture as there are companies, but thinking about the most common factors that set companies apart clarifies the advantages of each approach.

How to Create a Hiring Plan for Your Office

If you’re expecting to grow your business in the near future, you should have a hiring plan. Here’s how to create one.

Is it Time for an Office Lobby Redesign?

Although an office redesign always comes with some headaches, the era of COVID-19 might actually be a more convenient time than most to rethink your front office’s design and aesthetic. Here’s what to think in an office lobby redesign.

The Role of the Administrative Assistant in a Post-Pandemic World

Office administration post-pandemic may look much different than it did beforehand.

4 Tips for Safer In-Person Meetings in the COVID-19 Era

Safer in-person meetings can reduce or even practically eliminate the chance that disease will spread in the workplace. When-in person meetings are necessary, use these best practices.

How to Create an Upward Career Path for Your Administrative Assistants and Front Desk Team

Your managers need a plan for promoting administrative assistants so that you can retain the best talent over the long-term.

New Tools for Safer Workplaces in the COVID-19 Era

Disinfection and social distancing may be a little easier with help from these COVID-19 office safety tools.

How to Deal With Solicitors at Your Business

All businesses, especially small ones, have to deal with people stopping in unannounced to try to sell their services or solicit donations.

6 App Features That Admin Professionals Will Love

These time-saving apps for admin professionals allow your front desk staff to save hours of manual work on jobs like note taking, visitor check-in, and executive assistance.

The Role of Leadership in Establishing Company Values

Leaders have to back up their values and policies with their own words, actions, and body language. In this post, we explore all the ways leaders are responsible for establishing company values.

Getting Into the Flow: How to Pave the Way for Your Employees’ Optimal Productivity

It’s an employers’ responsibility to ensure their employees’ optimal productivity through smart office design, office culture that encourages deep work, and a conscious effort to eliminate distractions.

What “Respect” Actually Means at Work

A word like “respect” may seem like it’s clear enough, but in practice, it may mean very different things to different people. Here’s what respect at work looks like to us at The Receptionist for iPad.

An Out-of-Office Checklist for Your Front Desk Staff

Receptionists: Make sure the rest of your team is prepared to cover for you when you leave the office by using this checklist.

A Quick Guide to Office Plants

Are you considering adopting a plant for your office or your personal desktop? Learn how to choose and care for an indoor plant in our quick guide to office plants.

What it Means to Have Internally Motivated Employees

Wondering how to motivate your employees? Forget the bonuses and perks and go back to the basics: a workplace where they feel both challenged and respected.

How to Hold Meetings That Respect Everyone’s Time

Follow these best practices for efficient meetings that respect everyone’s time and get the most out of each session.

What Does a “Fun” Office Look Like in the COVID Era?

Office morale may be more important than ever during difficult times like these. Here are a few ways your team can remember to laugh together despite the challenges brought on by the novel coronavirus pandemic.

How to Deal With Employee Conflict in a Healthy Way

Employee conflict doesn’t have to detract from productivity at work. Make the best out of a diverse group of thinkers by dealing with conflict in a healthy way.

3 Examples of Small Businesses That Innovated to Meet a Community Need

Innovative businesses can thrive even through difficult periods by adapting to what customers want and need. Here are a few examples of businesses that successfully created a new service for a local niche market.

Here’s How We Boldly Tackle Business Challenges

Tackling business challenges requires employees and leaders who are willing to be bold and listen respectfully. Here’s how we tackle business challenges at The Receptionist.

How COVID-19 Could Change the Way Law Offices Operate

In the course of responding to the COVID-19 pandemic, legal offices have had to change some things about how they work, how they hire, and how they communicate.

What will your post-COVID-19 reception area look like? Here’s how to design a safe, sanitary check-in process that makes your visitors feel comfortable.

Adjusting to the “New Normal” in the Reception Area

What will your post-COVID-19 reception area look like? Here’s how to design a safe, sanitary check-in process that makes your visitors feel comfortable.

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Temperature screening — what we’ve found, how we’re responding, and what comes next?

As COVID-19 stay-at-home orders expire and businesses ease into opening their doors, a top concern has emerged: how to keep visitors and employees safe from a virus that hasn’t been eradicated? When the coronavirus was initially growing into a global…

Administrative Privacy Basics for Medical Practitioners

Want to stay HIPAA compliant? Start by observing the following privacy basics for medical practitioners.

4 Ways to Have More Fun in Your Office

Everyone wants to work in a fun office, but that fun doesn’t happen on its own. To create a fun workplace, you’ll need to cultivate a fun office aesthetic and provide opportunities for employees to have fun together. However, those efforts won’t amount to a fun office unless the right people and culture aren’t in place, as well.

The Importance of Slowing Down (and Embracing the Office “Turtle Police”)

Slowing down at work is essential if you want to eliminate mistakes that could damage your relationships with customers. Here’s how to encourage employees to take the time to get things right.

3 Signs It’s Time to Hire an Executive Assistant

If you’d like to hire an executive assistant, here’s what you should know.

Are You Ready to Expand Your Business Internationally? Here are 4 Things to Consider

Are you ready to expand business internationally? Make sure that you’ve taken the time to research the potential market and make sure your tools are ready to scale.

Business Owners: Use These Best Practices for Goal Setting

Business goal setting is crucial. The right goals can ensure that you’re making progress in the right direction. Use these goal-setting tactics to thoughtfully choose the right goals for your business.

Personalized Workspace Design: What It Is and Why Employees Love It

Personalized workspace design is an important office perk for modern employees. Here’s how to offer it in your workplace.

5 Ideas for Making Stronger Connections With Your Customers

Every company wants to connect with its customers. In order to forge deeper relationships, try keeping messages simple, personal, and meaningful.

Comparing Phone Booth Options for Your Office

If you’re looking for office phone booths to cut down on the noise and increase privacy in an open office plan, there are many features to consider. Here’s what to look for in your search for an office phone booth.

5 Access Control Strategies That Minimize Risk at Long-Term Care Facilities

Improve the access control at your long-term care facilities and minimize risk to your residents, visitors and staff in the process.

4 Ways Criminals Can Sneak Into Your Office (And How to Stop Them)

These office security tactics can help your front desk staff with identifying potential threats.

Should You Add a Second Office Location? 5 Factors to Consider

Before you invest in a second office location, you need to make sure it won’t hurt your cash flow, operations, or office culture.

“Open Houses” Aren’t Just for Realtors. Here’s Why They’re a Great Marketing Tool for Your Business

You might think of open houses as mostly a real estate tool, but open houses also have benefits for many other kinds of businesses. Here’s why you should open your doors for one of these special events, and how to make the most of it when you do.

How (and Why) to Respond to Critical Reviews Online

You can reply to critical reviews of your business in a way that minimizes their damage. Use these tactics to make sure your responses are quick and efficient.

How to Develop a Crisis Communications Plan for Your Office

An office crisis communications plan is an integral part of a solid emergency preparedness strategy. Here’s how to develop one for your office.

How to Design the Perfect Visitor Check-in Flow

Visitor check-in design is a bit of an art and a bit of a science. Here’s how to design a visitor-check in flow that works for your office.

ID Capture: Do’s and Don’t’s

If you’re considering using ID capture to boost security and compliance, you could be putting your visitors’ privacy at risk. Here’s what to consider.

How to Keep Facility Visitors From Leaving Bad Reviews Online

Preventing bad online reviews from visitors to your office, store, or facility can be tricky. It is possible, though, with the help of a solid feedback infrastructure, a follow-up system, and relevant staff training.

7 Ways to Make Your Office More Flexible (and Get More Value From the Space)

Want a more flexible office? You can get more value out of each square foot of your office space by making it more versatile. Start with these tips.

3 Tactful and Effective Ways to Market Your Therapy Practice

The right marketing for therapists can be affordable and effective without distracting from your core psychology work.

The Case for Designing Quiet Spaces in Your Office or CoWorking Space

The benefits of quiet spaces at work are well-documented. There are simple ways to make sure that your employees can concentrate and get their work done.

4 Easy Ways to Boost Your Rehab Center’s Online Visibility

Rehabilitation centers have plenty of options when it comes to marketing. But some tactics are much more effective than others when it comes to attracting local attention. Here are a few of the best rehab center marketing tactics to consider.

Want to Improve Your Front Desk Experience? Pretend to be a First-Time Visitor.

Front desk management plays a huge role in the impression that visitors get of your office. To optimize that experience, you need fresh eyes and a new perspective.

Exploring the Backlash to Open Office Design (and Evaluating Alternatives)

Here’s how businesses can keep the best features of open office design, such as space and light, while getting rid of the noise and interruptions.

How to Prioritize Security at Your Co-Working Space Without Killing the Inviting Atmosphere

Coworking space security is important, and it doesn’t have to come at the expense of a fun, relaxed atmosphere.

Best Practices for Visitor Management at Substance Abuse Treatment Centers

Substance Abuse Treatment Center Visitor ManagementThe key to effective substance abuse treatment center visitor management are to prioritize privacy, security, and safety.

6 Amazing Software Tools for Therapists

Therapy software can be a great way to automate therapy offices, from solo practices to larger institutions. Here are some of the tools and features to consider for your practice.

7 Features to Look for In Facility Management Software

Facility management software can handle many important tasks, from managing assets to monitoring energy use. Start your search for software by establishing your priorities.

4 Time-Saving Tips for Small Businesses

If you run a small business, your time is extremely valuable. Read on to find some practical, affordable small business time-saving tips that you can use today.

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The Pros and Cons of Hiring Additional Office Support Staff

If you’re considering another office admin hire, you’ll have to weigh the pros and cons. Read on to evaluate factors like cost, scheduling flexibility, and office space.

4 Trends Influencing Small Business Marketing Today

These small business trends take advantage of the latest technology to make a big difference in your bottom line. Have you tried them yet?

Go Green: 5 Sustainable Cost-Saving Ideas for Your Business

Looking for sustainability tips for businesses? Here are some that can also save your business money in the long run.

5 Things You Need to Know to be a Successful Facilities Manager

Facility managers need much more than technical knowledge to succeed on the job. Facility management skills must also include big-picture knowledge like the kinds we describe in this article.

5 Tips That Operations Managers Can Use Today

Operations managers have a lot of roles to fill in an organization. These 5 tips will help them focus on what’s important.

How Much Office Space Do You Really Need?

How much office space do you really need? We can’t give you an exact figure, but we can explain which variables you should consider.

How to Evaluate a Potential Office Space

A thorough office space evaluation is a critical step in the process of finding a new location for your company. Here are a few things to look for in any potential office.

Don’t Hire an Architect to Design Your New Office Until You’ve Done This

Hiring a commercial architect is an essential step in most new office moves. However, you shouldn’t involve them until you have a clear idea of what you need in an office.

How Virtual Meetings Are Changing The Legal Field

Virtual meeting tools are changing how we work together, and the legal field is no exception. Learn how these tools help lawyers save money and time.

How to Plan for an Office Move

Office moves can be stressful. The best results come with careful planning and buy-in from the whole staff.

4 Administrative Tools for Modern Private Health Clinics

Running a private health clinic can be complicated, but these software tools can make it easier.

4 Signs You’re Ready for an Office Upgrade

At what point do the costs of having insufficient office space begin to outweigh the costs of moving into a better one? Here are a few clues that your business is ready for an upgrade.

4 Strategies for Recruiting Top Tech Talent

Companies that want to hire talented programmers need to offer more than just the basics. Here are 4 strategies that will get your job noticed.

Using Your Office Dress Code to Impress Visitors

Whether or not there’s an official dress code in the employee handbook, your office’s silent dress code makes an impression. Is it the one you want to make?

Is Your Company Coming off Poorly in Job Interviews? 4 Things to Check

It’s essential to make a great impression on job candidates throughout their interviews. Here are three ways to do it.

3 Ways Your Reception Area Makes an Impression

Your office’s reception area makes an impression on visitors. Whether that impression is good or bad depends on its aesthetics, staff, and tools.

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Hiring a Front Office Manager? Check for These Soft Skills

You may know which technical skills your receptionist needs. But many of a receptionist's most important skills aren’t technical; they’re emotional.