Featured Visitor Management Business Case Studies

KMM Group Welcomes More Visitors Without Delays

Manufacturing facilities must adhere to stricter regulations than many other types of businesses, largely due to safety and compliance concerns.  Collecting important information from guests can cause delays when visitors arrive. Guests must complete certain tasks, such as watching a…

Injectables Boutique Keeps Overhead Low with The Receptionist for iPad

Rachel Duke’s business is thriving—even in the face of disaster.  Rachel, a certified Aesthetic Nurse Specialist, worked as an emergency room nurse for 17 years when burnout started creeping in, so she decided to try something new. After taking a…

Impact Family Wellness Shakes Off the Weight of Paperwork

The average American’s medical debt is significant: as of 2023, we collectively owe over $140 billion to medical providers, hospitals, insurance companies, labs, and more.  This pervasive problem often prevents people from getting necessary medical care whether they have insurance…

Grounded Wellbeing Sees Unique Benefits to The Receptionist for iPad

Ryan Devane (he/him), LCSW started Grounded Wellbeing, a gender-affirming psychotherapy practice offering traditional psychotherapy, gender-affirming support, transformation coaching, and more, to all individuals located in Atlanta, GA. It quickly grew and became a group practice in 2023. Grounded Wellbeing…

Psychology and Wellness Group PDX Makes the Most of Their Time with The Receptionist for iPad

Between clients, therapists have only a few minutes to use the restroom, get a drink of water, or answer an email. Also, it must be said that being a therapist can be extremely mentally taxing, so those few minutes between…

360 Group International Implements The Receptionist as Custom Security Solution for Beverly Hills Estate

  Mid-2022 presented an unfamiliar challenge for Ryan Lathrop, President of 360 Group International. The private security group was tasked with providing around-the-clock security and surveillance at a multi-acre Beverly Hills estate. The estate was undergoing demolition, construction, and renovation…

Healing & Wellness Counseling helps manage growing private practice with The Receptionist for iPad

In October 2021, Kerry Diana opened the doors to her private practice, Healing & Wellness Counseling. Soon after, her practice began to grow and she hired a few other clinicians. And although growing a private practice is incredibly exciting,…

Alchemy coworking levels up member experience with The Receptionist for iPad

The spring of 2022 represented a significant turning point for Shannon Moenkhaus and Tricia Sanders. After receiving notice that the St. Louis area coworking space that housed their businesses was shutting its doors, it was time to find a new…

Bloom Counseling prioritizes the patient experience with the help of The Receptionist for iPad

When Licensed Counselor Kelly Elise Ulmer decided to open up her private practice Bloom Counseling and Nutrition during the early months of the COVID-19 pandemic, the timing was a tad unconventional. New, in-person workspaces weren’t exactly proliferating as many of…

Coworking space protects member health and gathers valuable visitor data with a visitor management system

Coworking space YOUBE opened its doors in Los Angeles in 2021 to provide a unique drop-in experience that allows members the flexibility to book working space by the hour. Like any business launched or operating since March 2020, staff has…

Manufacturer uses visitor management system to streamline check-in process

When electronics manufacturer MVinix moved to a new, larger location, company leaders faced a question: Can we rethink how we manage visitors at the front desk? A full-time receptionist had managed the front desk at the company’s previous location, but…

Visitor management system helps Ohio School of Phlebotomy upgrade from paper and stay compliant

The Ohio School of Phlebotomy in Columbus, Ohio, provides training and education in phlebotomy and related fields to prepare its students for long and successful careers in healthcare.  In order to maintain the school’s high standard of education, stay approved…

Visitor management system helps University of Calgary Downtown Campus increase security and move on from paper binders

The front desk at The University of Calgary Downtown Campus is constantly bustling with visitors. As with any educational institution, those guests are often there for very different reasons. From students and instructors to campus staff, contractors, and cleaners,…

Modern PURAIR safely opens new headquarters and impresses visitors with a digital check-in system

Opening a new office is never an easy undertaking. Doing so during a global pandemic presents even more obstacles. Before Modern PURAIR, a full-service indoor air quality company, could open its new headquarters in Kelowna, British Columbia, the company required…

WellnessSpace ensures visitor privacy and reduces front-desk stress with iPad check-in

Even before health and wellness co-working space WellnessSpace opened its doors in Houston, Texas, during the pandemic, co-founders Sunny Somaiya and Dr. Sonia Krish knew that the visitor experience would not look like what many are used to at healthcare…

Contactless check-in helps keep students, staff safe at U.S. Truck Driver Training School

The COVID-19 pandemic has shone a new spotlight on the importance of the transportation and logistics industry. With more people eating and working at home, well-stocked grocery store shelves and on-time package delivery have never been more imperative. One of…

The Receptionist for iPad helps Israel-based AeroCRS rapidly comply with new COVID-19 regulations

It’s safe to say 2020 has been a year of the unexpected. The COVID-19 pandemic has meant new regulations, new practices, and new challenges for every business. AeroCRS, a SaaS company that provides end-to-end software solutions for the transportation industry,…

NYC co-op ensures resident safety amid COVID reopening with visitor management system

In April 2020, New York City emerged as the epicenter of the COVID-19 outbreak in the United States. The city shut down in an attempt to stamp out the coronavirus’ spread, confining residents to their apartments, condos, and co-ops, with…

Switch from paper to The Receptionist for iPad proves to be a ‘no-brainer’ for technology-forward Steelhead Composites

When they founded Steelhead Composites in 2014, the company’s leaders made it a point to incorporate technology into every part of the business. The company is nearly paperless. Employees work on tablets. Data collected throughout daily operations drives business decisions.…

Thriveworks Counseling & Coaching seamlessly switches to The Receptionist for iPad

Thriveworks Counseling and Coaching co-owner Matt Matone’s process to find a simple and effective way to check in clients and notify staff that a guest had arrived was a winding journey. Matone initially had video cameras installed in the lobby…

The Receptionist for iPad gives compliance peace of mind at Phoenix Innovate

Michael Spalding is no stranger to visitor management systems. In a previous role at a managed service provider, Spalding — now the Chief Technology and Compliance Officer at Phoenix Innovate in Troy, Mich. — interacted with different digital check-in systems…

Visitor management system simplifies life for Holistic Consultation and its clients

As technology becomes evermore prevalent in our daily interactions, ensuring a level of care and ease for customers, guests, and visitors has never been more top-of-mind for many business leaders. For Beth Sertell, Executive Director and Clinical Mental Health Therapist…

Front desk visitor management system helps Canteen One better serve its clientele

At many companies, new ideas for products, feature add-ons, and services come from their sales team members, who frequently have the most direct contact with the market they serve. At Canteen One, a vending and food service management company, it…

Med Rx Partners advances access to mental health medication management with innovative, efficient, private check-in solution

Piper Buersmeyer envisions a day where there is no shame for people who need and seek out mental healthcare services. So when Buersmeyer and her business partners launched Med Rx Partners, a clinic providing rapid access to medication management services…

PMI BioPharma reduces check-in time by more than half with The Receptionist for iPad

The staff at PMI BioPharma Solutions in Nashville, Tenn., is no stranger to using visitor check-in technology to manage the company’s many daily visitors.  A researcher and manufacturer of pharmaceutical products, PMI BioPharma started using visitor management software in 2016…

Unique check-in options help U-Turn Sports Performance Academy manage growing visitor needs

Within the walls of the Richmond, Virginia-based U-Turn Sports Performance Academy exists a multi-faceted and fast-paced ecosystem. As the name suggests, youth sports development is a major focus for the organization. However, U-Turn’s facility also serves as an event space…

Digital visitor log eliminates safety training headaches for Fairborn Cement Company

Whenever a visitor steps onsite at the 3,500-acre Fairborn Cement Company facility in Fairborn, Ohio, there are many safety precautions in place to ensure each guest’s on-site experience keeps them out of harm’s way. Every visitor must go through a…

Visitor management system dishes up sweet check-in experience for Bimbo Canada

Managing the hundreds of visitors that Bimbo Canada welcomes each week to its numerous offices dispersed all across Canada used to be a daunting task for Caitlyn Bannister. Bannister is the Facilities and Leasing Coordinator for Bimbo Canada, a manufacturer…

Bustling manufacturing plant handles various types of visitors with digital check-ins

At Hynes Industries, a custom fabricator of roll formed, strip and wire metal products, every day sees numerous visitors pass through the doors of its expansive Youngstown, Ohio, headquarters and Painesville, Ohio, manufacturing plant. The company buys and processes literally…

Logistics provider Freight Hub finds visitor management match with The Receptionist for iPad

Using technology to mitigate the pitfalls and inefficiencies of the logistics marketplace is the speciality of third-party logistics company Freight Hub. The company prides itself on applying its proprietary automation and data tools to help companies ship and store goods…

Digital check-ins improve quality of visitor interactions for Simplemente

At Simplemente, a systems integrator to the media and entertainment industry in Mexico City, establishing a personal connection with each visitor that walks through its doors has been a top priority in the nearly two decades the company has been…

Interruptions vanish for wellness practice thanks to visitor management system

Interruptions are a major source of lost productivity for many businesses. According to Atlassian.com, the average employee is interrupted from their work 56 times a day and spends a total of 2 hours recovering from those interruptions. At the…

Industry compliance among top visitor management system benefits for Denver-based Cultivated Synergy

With several states in recent years passing laws decriminalizing or legalizing cannabis, businesses of all sorts have taken root to serve the needs of this fast-growing niche. Yet despite the rapid growth of the cannabis industry, many businesses in the…

Maintaining visitor confidentiality at check-in is key for Calgary-based company, Incito

For many businesses, ensuring customer and client privacy is an enormous priority. However, one area that often gets neglected when it comes to protecting sensitive information is the front desk. Paper visitor log books. Customers that have to announce their…

Satellite manufacturer LeoStella discovers easier, more secure check ins with The Receptionist for iPad

Many of us have been in that awkward situation where we walk into a new business or office for the first time, and we’re not sure where to go or what to do. Having a friendly face at the front…

Bioengineering firm Synlogic reimagines a better way to welcome visitors

At Synlogic, a Cambridge, Mass.-based bioengineering company, scientists work to create what the company calls “living Synthetic Biotic™ medicines.” In short, the company uses naturally occurring human gut bacteria as the foundation to re-engineer them into rare disease-fighting medicines. On…

Brain Injury Services eases clients through check-in with efficiency, privacy

Creating a welcoming and uncomplicated experience from the moment a client walks in the door is paramount for most businesses. When your clientele is made up of survivors of brain injuries, strokes, and concussions like that of Brain Injury Services…

Guest post: Nexis Wellness creates a simplified and comforting check-in process with The Receptionist for iPad

This post is a guest blog written by Scott Zimmerman, the Founder and CEO of Nexis Wellness and a Receptionist for iPad customer. When prospective members of Nexis Wellness first learn about the affordable office solutions our health and wellness…

Customs compliance and ease of use highlight digital check-in benefits for logistics company Future Forwarding

Just as Kevin Dalton was starting his new job as the Warehouse General Manager for Future Forwarding, a distribution and warehousing logistics company, in late 2018, the company experienced a shift in its front office operations. The company’s receptionist had…

Food manufacturer Nut Butter Concepts controls check-in chaos with digital visitor management system

The front office of a food manufacturing plant can be incredibly hectic, as vendors, contractors, deliveries, employees, and other guests come and go at all times. Keeping track of everything and understanding who is going where — all while maintaining…

The Receptionist for iPad eases check-in anxiety for therapists and clients at Therapy Space

Even at co-working facilities, where the hustle and bustle of having multiple companies under the same roof adds to the allure, disruptions can be productivity killers. For Therapy Space, a network of co-working locations specifically serving the behavioral health…

Radisson Hotel Group creates upscale visitor check-in experience at redesigned headquarters

For hotel operators, the guest check-in experience is near the top of the list when it comes to priorities, right up there with the cleanliness of the rooms. Radisson Hotel Group, which boasts more than 1,400 properties around the world,…

TechPlace finds visitor tracking success with The Receptionist for iPad’s customizations

When a business welcomes 5,000 visitors through its doors in its first year and never makes any money from those visitors, that’s usually a sign that things are not going to work out.  But for the staff at TechPlace, an…

How a startup incubator’s search for check-in software landed at The Receptionist for iPad

At the Civil-Military Innovation Institute, Inc., (CMI2) headquarters in West Virginia, several companies exist under one roof, all with a focus on supporting United States Department of Defense and developing dual-use (for government and commercial use) technologies. Each individual company…

Featured Business — Chattanooga Neighborhood Enterprise

As the executive assistant for the Chattanooga (Tenn.) Neighborhood Enterprise, a housing nonprofit that focuses on homeowner education and counseling, Hannah Clark has to keep track of and account for just about everything. Donations and grants. Office supplies. Time. And…

Featured Business — Wakaya Perfection

Originally founded in 2011 by famed entrepreneur and founder of FIJI Water, David H. Gilmour, Wakaya Perfection joined the booming direct sales industry in 2015 when Co-Founder Todd Smith took the helm and moved operations from South Florida to Central…

Featured Business — Alex E. Navidad, PLC

Alex Navidad is a Phoenix, Ariz.-based business owner and building manager who must constantly balance between offering value to his building tenants and managing costs. So in 2017, when he began considering how to make the reception area of his…

Featured Business — MRZ

Technology continues to disrupt the way companies do business, and seemingly no industry is safe. As more of Houston-based CPA firm MRZ’s services and interactions with clients moved to the digital space, it shifted the way the 100-person company…

Featured Business — eCycle Solutions

eCycle Solutions, an Ontario-based electronics recycling and information technology asset disposition (ITAD) provider, prides itself on ensuring that when a customer’s electronics enter its facilities, they are recycled in a way that ensures data security, worker health and safety, and…

Featured Business — Contours Studios

Contours Studios is a mindful movement studio that offers clients a high-end boutique studio experience with services that include Pilates, Hatha and Vinyasa yoga, Tai Chi, meditations, and movement training, among other services. But with as rejuvenating as the studio’s…

Featured Business — B Sharp School of Music

B Sharp School of Music inspires students of all ages to “sharpen their minds through music.” The private music school, started by Heidi Garcia, operates out of an old Victorian house in downtown Lodi, CA, with a recently opened second…

Featured Business – Viva MedSuites

Coworking spaces are trendy among small businesses and entrepreneurs. But could they work for the medical community? Judging from the early success of Viva MedSuites, a medical coworking space that opened in Scottsdale, AZ, last month, the answer is…

Featured Business — Flying Axes

Looking for something fun to do for your next office get-together or birthday party? How about axe-throwing? Never heard of it? Neither had Zack Pennington and the team at Flying Axes until they tried it during a trip to Canada,…

Featured Customer: Herkimer Central School District

Herkimer Central School District (HCSD) serves a small student body of 1,200 from kindergarten to grade 12 in Herkimer, New York, just 15 miles east of Utica. The teachers, faculty, and staff who run HCSD believe strongly in preparing students…

Featured Customer — CHS America

Community Health Solutions of America, Inc. (CHS) is an expert at providing comprehensive care coordination solutions. This includes holistic care management for members, providers, and hospitals. In addition to CHS, the Premier Family of Companies also includes Premier Administrative Solutions…

Featured Business — K-TECHnologies

It’s a tall order to design, manufacture, and assemble electronic and electromechanical products that absolutely cannot fail — but that’s exactly what K-TECHnologies has been doing since 1997. Located in Buffalo, NY, K-TECHnologies offers electronic manufacturing services for the military,…

Featured Business — Mecaer America

Mecaer America, a division of Mecaer Aviation Group, is located in Laval, Québec, Canada. Mecaer designs and manufactures hydraulic and mechanical systems and components for the aerospace market. Its products include flight controls, landing gears, actuators, dampers, valves, and…

Featured Customer — Riverside EpiCenter

The Riverside EpiCenter, located in the Atlanta metro area, is a bustling event center that serves to inspire and empower the local community. The space spans a massive 113,000 square feet, containing the Bronner Center for the Performing Arts,…

Featured Customer — Luno

The future of currency is changing, and Luno is at the forefront of that transformation. Luno launched in 2013 as a way for people to safely and easily buy, sell, store, and trade Bitcoin, a form of digital currency that…

Featured Customer – Denver Public Schools

Denver Public Schools’ (DPS) Emily Griffith Campus is constantly brimming with activity. It gets anywhere from 500 to 800 visitors per day. In fact, the only building in Colorado that gets more visitors is the capitol building! The campus is…

Featured Customer — Eclipse Screen Printing

Have you ever wondered how your microwave buttons work? Ask Eclipse Screen Printing, a company that has specialized in technical screen printing for the past 22 years. They print the membrane switch that you use every time you heat…

Featured Business — America’s Health Center

The cost of running a healthcare business continues to rise, making it difficult for providers to offer affordable services and still make a living. This situation prompted Nick Porterfield to develop a way to help healthcare providers reduce their office…

Featured Business – Salem Christian Homes

A distinguishing feature of many of our customers is that they care passionately about helping others. That’s certainly true of the non-profit organization Salem Christian Homes. In the 1960s, there weren’t many educational opportunities available for people with developmental…

Featured Business – Fixt

Luke Cooper loves convenient and efficient solutions. That’s why he founded Fixt, an on-demand mobile device repair service. If you have a problem with your phone or tablet, a technician will come to your home or office, fix the…

Featured Manufacturing Business – Optimum Design Associates

Bay Area-based Optimum Design Associates is a sophisticated printed circuit board design and assembly company whose client list includes Honeywell, Boeing, Intel, Applied Materials, and other tech firms on the leading edge of their respective markets.   Being an industry leader…

Featured Business – Spa Suites on 116th

Located in Carmel, IN, Spa Suites on 116th is an innovative company that not only rents out suites to beauty professionals, but also provides them with extensive business support. This includes design, marketing, business coaching, and a host of other…

Featured Manufacturing Business – Modus Advanced

Modus Advanced is a leading manufacturer and supplier of die cut gaskets, custom molded rubber, and other materials used in industries such as automotive, medical, defense, agriculture, and construction. Although they are a small company, operating out of their California…

Featured Business: Merrick Academy Charter School

As the first and longest-running public charter school in Queens, New York, Merrick Academy has to keep up with changing trends so it can continue serving its students and their families effectively. When Merrick Academy noticed that its reception area…

Featured Business: Fairfield County Bank

Since 1871, Fairfield County Bank has been serving its community in scenic southwestern Connecticut. While the banking business has gone through innumerable changes over last 145 years, Fairfield County Bank continues its commitment to service that’s personal and efficient. When…

Featured Business: eOriginal

eOriginal is the trusted expert in digital transaction management solutions, specializing in the post-execution management of financial asset documentation. As a result of its continuing success, eOriginal has recently transitioned into a larger office space to accommodate its growing staff.   …

Featured Business: Sungevity

One of the largest full-service solar companies in the U.S., Sungevity is a trendsetter. Since 2007, they’ve helped homeowners and small businesses navigate the burgeoning industry. They shepherd clients through the entire process of going solar: from design and permitting,…

Featured Business: CCS Presentation Systems

Celebrating their 25th anniversary this year, CCS Presentation Systems has a long track record of being at the forefront of technology. They offer a full range of audio-visual integration services, including design, installation, training, and maintenance for everything from AV…

Featured Business: Robinson Bradshaw

Robinson Bradshaw places a high value on their office security and their clients’ privacy. The North Carolina-based corporate law firm has been providing legal services to clients across the country since 1960. And along the way, they’ve picked up some…

Press Release: Fitness Center Discovers New Technology to Manage and Grow Business

High-end fitness and training studio Vault Fitness Center manages its visitors, building, and brand with The iPad Receptionist, an innovative iPad-based visitor management system DENVER, CO, June 2 — Vault Fitness Center is both a 24-hour members-access gym and an…

Featured Business: Upland Software

Since its founding in 2010, Upland Software has been at the cutting edge of cloud enterprise solutions. And by any measure, Upland offers an impressive array of them. Tools for managing projects, workforces, and IT investments? Check. Automation software? Check.…

Featured Business: Martensen IP

Intellectual property (IP) law firm Martensen IP more than understands the importance of privacy. Their services focus on identifying and securing the rights that make companies competitive—patents, trademarks, copyrights, and trade secrets. Located in Colorado Springs, CO, Martensen IP serves…

Adding That Wow Factor to Your Front Desk Experience: An Interview with TripAdvisor’s Jessica Moore

In this series, The iPad Receptionist users share their experiences. Jessica Moore, from TripAdvisor travel planning and booking site, reflects on how The iPad Receptionist saves employees time and impresses office visitors.   Why did you first consider using The iPad…

Featured Business: Precise ParkLink

Our customers include some of the most innovative leaders in their respective industries. That is certainly true of Precise ParkLink, which has been a leader in the Canadian parking industry for two decades. If you’ve ever used a Pay…

Featured Business: TechStars – iPad Receptionist

This weeks featured Business is TechStars Boulder. One of our very early beta testers here in Boulder with the Receptionist app, TechStars actually uses the app in tandem with their receptionist Christine. The reason they love having an iPad Receptionist…