Category Archive

How to Solve Common Office Conflicts

Most of us have experienced some type of internal conflict at work during our careers. This is normal and can sometimes help us solve deeper issues. However, if the conflicts begin to disrupt people’s ability to do their jobs or…

Finding Career Fulfillment

Some people know exactly what they want out of their careers. Some people inadvertently come across jobs that suit them well and that they end up loving. And some people pursue careers they think will make them happy and successful…but…

How Culture Plays a Role in Business Success

If you were to ask 100 employees working for 100 different employers, “What is company culture?” you might get 100 different answers. In simple terms, company culture is “a shared set of values, beliefs, and attitudes that make up an…

Manage Burnout With Employee Supremacy

Good news: employee burnout has declined since 2022. Bad news: 82 percent of employees are still at risk for burnout this year.  Job burnout happens when workers experience chronic stress because of their jobs. It takes a toll on their…

How Employee Supremacy Improves Mental Health in the Workplace

In 2023, the U.S. Surgeon General’s office named “Workplace Well-Being” one of its top priorities after the COVID-19 pandemic brought mental health struggles to the surface in a way we have never seen before.  The World Health Organization (WHO) reported…

Positioning Administrative Employees For Internal Growth

Any professional golfer knows the key to success is a good caddy. From reading greens to selecting clubs, a caddy is a true expert and far more than just someone who carries a bag. The same can and should be…

Agile Work Environments and How to Implement One in Your Workplace

The terms “flexible work” and “work-life balance” are often sprinkled into conversations about how a modern company should operate. Both existing employees and new candidates want these concepts. But what are they exactly and what are the tactical changes…

How to Prevent Quiet Quitting

In this guide, we identify what quiet quitting is and share essential strategies for how to prevent it from happening in your workplace.

How to Encourage Two-Way Feedback within Your Organization

Two-way feedback is a vital pathway to building trusting teams and driving business growth. Read how you can foster that feedback in your team.

A Guide to Hiring the Best Front Desk Staff for Your Practice

What are the tips for hiring the best front desk staff? In this guide, we look at the best practices for attracting and retaining top talent.

Workplace Trends for 2023

The way we work today is almost unrecognizable to the way our parents and grandparents worked before us. In fact, it’s changed dramatically from when many of us initially entered the workforce. The workplace has transformed more in the span…

Pros and Cons of Hybrid Work

Is the hybrid work model right for your organization? In this post, we explore the benefits of hybrid work and some of the biggest challenges.

5 Ways to Elevate Your Employees’ Workplace Experience

Looking to improve your employee’s workplace experience? In this post, we share tips on how to increase sentiment during your employee’s lifecycle.

Tips for Teams: How to Promote Work-Life Balance

How do you promote work-life balance in your workplace? In this post, we explore what work-life balance is and how to achieve it in your team.

How to Keep Your Company Culture in a Hybrid Workplace

How do you maintain your culture in a hybrid workplace? In this post, we share tips for identifying your culture and ensuring it stays in tact.

How to Avoid Employee Burnout

How do you avoid employee burnout? In this post, we share tips on what you can do to reduce or eliminate this on-the-job mental fatigue.

Virtual Team-Building Activities You Need to Implement

Looking for virtual team-building activities to try? Check out our fun list.

Understand Employee Personas to Improve Your Workplace

Heard of employee personas? In this guide, we explain what an employee persona is, why developing these personas will benefit your team, and how to do it.

A Few Fun Ways to Welcome Your Team Back to In-Person Work

Are you looking for ways to welcome your team back to the office? In this post, we share fun ideas that will ease the transition to in-person work.

46 New Collaboration Tools to Try With Your Team

Would you like to increase efficiency with your team? Check out this supersized list of team collaboration tools.

Thoughts on How Teamwork Will Change as We Return to Work

As more and more companies invite employees back to the office full-time after many months of fully remote work during the COVID-19 pandemic, it’s worth taking a moment to consider how in-person teamwork and expectations for collaboration will change.

Why (and How) to Treat Employees More Like Visitors

More and more employers are choosing to give employees the same special treatment that office visitors typically receive. This includes warm greetings, a sense of hospitality, and even an official check-in.

4 Culture Building Mistakes to Avoid

A strong workplace culture is crucial for success. Make sure to avoid the following culture-building mistakes, which can contaminate the values you’ve worked hard to instill.

Maintaining Company Culture During a Crisis

Maintaining company culture is a lot easier when people aren’t stressed out. Here’s how to keep acting according to your values even when times are tough.

A Guide to Hiring for Cultural Fit

Hiring for cultural fit is essential if you want to build a strong company culture. Here’s how employers can make sure that their team members will be a good fit.

How to Encourage Better Relationships Between Sales and Engineering

Has there been any tension between the sales and engineering teams at your tech company? Try these tactics and mindset shifts to improve the way they work together.

3 Awesome Examples of Company Culture Building

Company culture building must be done intentionally. Here’s a selection of companies that are successfully creating those kinds of companies.

4 Easy Ways to be More Authentic With Your Customers

If you’re striving to create a more authentic brand, you need to change a few things about the ways your employees interact with customers.

How to Get the Most Out of Your Net Promoter Score

The Net Promoter Score has become the industry standard when it comes to gauging customer satisfaction. But you can get even more out of the scores with these NPS best practices.

What’s a Check In Day, and why do we think they’re so awesome?

We love to do things radically different here at The Receptionist. Whether its giving you a behind-the-scenes look of our search for a Director of Sales on our podcast or trademarking the phrase Radical Support® (more on that in an…

Happy Employees Refer Their Friends: How to Build a Hiring Referral System

Put yourself in your employees’ shoes and develop a referral system that they’ll love to use, keeping the following three rules in mind.

How to Structure Job Roles to Appeal to Millennial Candidates

By incorporating millennials’ top priorities into your job roles, you can attract better candidates and improve the rest of your company in the process.